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JW Marriott New Orleans

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JW Marriott New Orleans
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2,231 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott New Orleans
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Showing 2,176: English reviews
Woodbury, New York, USA
Reviewed 1 June 2015

I just want to compliment the Housekeeping staff. I recently stayed at the hotel and realized when I was at the airport, I had left a drawer full of clothing. I called the hotel and was connected to Housekeeping. I was told that if my clothes were still there they would call me. Thankfully when I landed back in NY...

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Helpful?
Thank Jackie V
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Jackie V, We would like to thank you for your generous words about our housekeeping team. We are so glad that you loved them as much as we do. It is great to hear that our team was able to return your clothing to you quickly and efficiently. Thank you for filling us in on your experience and we...

Reviewed 1 June 2015 via mobile

Checking out today, June 1st. This hotel is amazing with a great location. I was here for both business and pleasure. The staff is very welcoming and professional. The rooms are nicely furnished. The gym is by far the best I have seen in a hotel! The bartender at the Canal Street Grill, Bridgette, connects with her customers and provides...

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Helpful?
Thank Jennifer K
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Jennifer K, We could not be more pleased to hear about your wonderful stay with us in New Orleans. Thank you for taking time out of your day to share your review. It is terrific that you loved our welcoming staff, well-equipped fitness center and nicely furnished guest rooms. We truly appreciate your input on Bridgette, Paul, Janerio and...

Reviewed 31 May 2015 via mobile

Paul the doorman was excellent and made us feel like we were the most important people in the room. Every time we saw him, if we looked like we needed it he asked if we needed anything. And when we didn't he took the time to tell us to have a great day. The entire staff was well trained and...

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Helpful?
Thank Shelley Z
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Shelley Z, We are delighted to hear not only about your wonderful stay but also your exceptional encounters with our staff. We pride our team on their incredible hospitality so we are very pleased that you experienced just that. We appreciate your input on Paul's notable service as well. We are also glad that our location was ideal for...

Houston, Texas
Reviewed 30 May 2015

I recently stayed here on a business trip. The lobby, restaurants, and elite members dining area were excellent - classy, sophisticated, and well staffed. The room I stayed in, however, was a little disappointing. It was nice, clean, and spacious, but lacked the luxury you expect from a JW.

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2Thank rmm151s
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear rmm151s, We appreciate you taking the time to share your valuable feedback with us. While we are pleased that you loved our lobby area, on-site dining options and executive lounge, we are disappointed to hear that our guest rooms did not live up to the same standards for you. We always want our guests to enjoy a luxurious experience...

Herndon, Virginia
Reviewed 29 May 2015

Loved the hotel, loved the people. Especially loved Paul, the doorman. He gave us great restaurant reccomendations and always welcomed us "home" at night with a huge smile. He made us feel very welcome!!

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Helpful?
2Thank Brenda C
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Brenda C, We love nothing more than to hear from our guests after they have enjoyed a fabulous experience at our hotel. Thank you for sharing your review with us. We are delighted that you loved our property and our wonderful team. It is great that you found Paul to be exceptionally friendly and helpful. We truly appreciate your...

Winnipeg, Canada
Reviewed 29 May 2015

I was happy with the stay. The staff were amazing, especially the doormen. We checked out but had a later flight, as usual the hotel held our luggage. Al was very courteous and ensured that the vinyl records I had purchased would not be placed near any other luggage to ensure they do not get damaged. The hotel provided two...

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Helpful?
Thank hardness
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear hardness, We would like to thank you for your incredibly helpful review of our hotel. We always welcome any and all feedback from our guests as it helps us craft the perfect luxurious experience we strive for. We love hearing that you found our staff exceptional, our many amenities appreciated and our business center convenient. You may be happy...

New Orleans, Louisiana
Reviewed 29 May 2015

This place is so amazing. The employees are friendly and very helpful. I've never stayed at a hotel where employees acted so much like owners. From the front desk, to the room attendants, to the concierge, to the gentlemen attending the doors.... so much enthusiasm and customer friendly. The location was within walking distance of the French Quarter. Save your...

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2Thank stef n
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear stef n, What a delight it was to hear about your exceptional stay at our hotel. We are blown away by your kind and generous words. It is wonderful that you loved our friendly staff and ideal location for walking around the city. Our team is truly passionate about providing the perfect stay to every guest so we are...

Charlotte, North Carolina
Reviewed 28 May 2015

Nice hotel - upscale - on Canal Street in great location. Parked the car ($40 a day, choke) and never used it again. The street car runs right out front and everything you could want to see is in easy walking distance...great bathtub ... beds were very comfortable. Front Desk was very helpful and the bellmen were wonderful...very willing to...

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1Thank lovbeech
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear lovbeech, We greatly appreciate you taking the time to share your review with us. We are thrilled that you found our luxurious property nice and well-located, convenient to the nearby streetcar line and filled with friendly staff. We love hearing when our team is able to truly make our guests feel at home while on property. We do try...

Carlsbad, California
Reviewed 27 May 2015

This was a really well-located hotel, just blocks from the French Quarter and the hop-on, hop-off 2 hour bus ride is just outside the hotel. The staff was super friendly. Great location. Without a doubt we will be staying there again in the future.

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1Thank floribel1
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear floribel1, We love nothing more than to hear when our guests enjoy their stay with us so much that they wish to return for another experience. What a delight it was to read about how much you loved our hotel due to our ideal location and friendly staff. Thank you for taking the time to share your review with...

Reviewed 27 May 2015 via mobile

The location of the Hotel is perfect. We found that everything we wanted and needed was in walking distance. The rooms were clean and comfortable. The pool and gym were both great. Our only issue with the hotel was the parking. If you leave something in your car it is quite inconvenient to get it out they will not let...

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Helpful?
Thank Nathan P
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Nathan P, Thank you for taking time out of your day to share both your positive and constructive feedback. We greatly value the input from our guests after staying with us. We are happy to hear that our location was perfect for you to walk around the city and that our guest rooms, pool and fitness center greatly impressed...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff

Additional Information about JW Marriott New Orleans

Address: 614 Canal St, New Orleans, LA 70130-2308 (Formerly Le Meridien Hotel)
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: €167 - €397 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott New Orleans 4*
Number of rooms: 487
Reservation Options:
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Also Known As:
Marriott New Orleans
New Orleans Marriott
Hotel Style:
#16 Luxury Hotel in New Orleans
#24 Business Hotel in New Orleans
#31 Family Hotel in New Orleans
#36 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott New Orleans staff and other travellers.
37 questions
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Questions? Get answers from JW Marriott New Orleans staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid anything near the elevators. I don't know how to help you with the beds.”
 of 5 bubbles theklarhausens, 29 Mar 2017 | Read review
“Far from elevator”
 of 5 bubbles 383marilyn, 29 Mar 2017 | Read review
“We always request a high floor to avoid street noise.”
 of 5 bubbles 144man, 26 Mar 2017 | Read review
“upper floors are quieter”
 of 5 bubbles dcfiread, 13 Mar 2017 | Read review
“the higher the floor and ask for a french quarter view we were floor 23 and it was perfect.”
 of 5 bubbles mickey4404, 11 Mar 2017 | Read review
5 of 5