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JW Marriott New Orleans

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JW Marriott New Orleans
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2,229 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott New Orleans
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Showing 2,174: English reviews
Chicago, Illinois
Reviewed 8 June 2015

GEORGE, at the J.W. MARRIOTT BAR, at 614 Canal Street, New Orleans, LA was extremely accommodating, social, and informative. His restaurant recommendations were SPOT ON for me and my husband. He is a great asset to the hotel. Thank you George for making our stay EXCEPTIONAL. Cathy and Peter

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Helpful?
Thank Cathy R
OpsManager70130, Guest Relations Manager at JW Marriott New Orleans, responded to this review

Dear Cathy R, We truly appreciate you taking the time to let us know about your outstanding experience at our hotel. We love hearing what makes our guests' stays with us memorable and it is great to hear that for you, it was our team. Thank you for filling us in on George's exceptional service and terrific recommendations. We are...

Breckenridge, Colorado
Reviewed 6 June 2015

We visit New Orleans fairly often and, at the end of a long day of great food, daquris and all of the fun and craziness that makes NO the city that it is, this is where we like to stay. Quiet, luxurious rooms, close to both the garden district and Bourbon St. Good bar and a couple of restaurants on...

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Helpful?
Thank Tom M
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Tom M, We are honored that you have found our hotel to be your perfect getaway for your New Orleans travels. Thank you for taking the time to let us know what makes our property your ideal launching point in this vibrant city. We are so glad that you love our peaceful and luxurious guest rooms, fantastic location and...

Reviewed 5 June 2015

We had a great visit to New Orleans and staying at the JW Marriott was icing on the cake. We loved it. The staff is awesome. They were quick to respond to whatever our need or request was. The location is right on Canal Street at the cusp of the French Quarter. Easy walking distance to Bourbon Street and other...

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Helpful?
Thank Renee E
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Renee E, We love hearing that the JW Marriott New Orleans contributed to your outstanding New Orleans getaway. It is great that you found our staff incredible and our location perfect. We are thrilled that you were able to walk to many nearby attractions and explore the French Quarter. We are already looking forward to your second stay and...

v1grad
Reviewed 5 June 2015

I stayed in a corner room with a view towards Canal street overlooking a dingy rooftop. The room was not well insulated so I could hear noise from the street and hallways. Furnishings are really outdated and are well worn. Everything looked used and unwelcoming. The windows were streaked with filth obscuring the view a bit and the curtains were...

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Helpful?
1Thank habitact
GM70130, General Manager at JW Marriott New Orleans, responded to this review

Dear v1grad, I apologize for the inconveniences we put you through. I appreciate your candor and woulld appreciate a brief conversation with you if you could take the time to discuss with me. We work hard to provide services that enhance a trip, not detract from it. I would like to make this right for you. You can reach me...

San Diego
Reviewed 4 June 2015

I come out to NOLA several times a year, it is my favorite city to visit in the US. I usually come alone & stay with my local friends. The trip I made in May was the first time bringing my boyfriend & his first time in NOLA. So I wanted to REALLY show him the city I love. We...

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1Thank JessRich0819
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear JessRich0819, We are delighted that you chose to stay with us to show your boyfriend around your favorite city. We completely agree that there is no better place than New Orleans and we are honored that we were able to host you. It is great that you loved our friendly service, especially from Alfred, Jasmine and Monique. Thank you...

Coral Gables, Florida
Reviewed 3 June 2015

My son and I were in the area visiting my mother. We decided to splurge and stay in town for one night. Found a great price for the "JW". They are doing some renovations but we didn't really hear it or see it. Staff was VERY nice. Upgraded us to an upper floor with a view so my son has...

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Helpful?
Thank wernolabound
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear wernolabound, What a delight it was to hear that you and your son enjoyed your night with us in New Orleans. It is wonderful that you found our staff incredibly nice, our views incredible and our in-room dining great as well. Thank you for your review and we hope to host you for another getaway in the future. Sincerely,...

Reviewed 3 June 2015 via mobile

This hotel is everything you expect from a JW. Located in the heart of New Orleans. Check in was a breeze as I had used the mobile app so my room and keys were ready. I was upgraded to a corner room with a beautiful city view. Rooms are very spacious with nice finishes. Pictures attached. Staff is professional and...

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1Thank Travelbugs1234
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Travelbugs1234, We are delighted to hear about your exceptionally ideal stay at our hotel from start to finish in the heart of New Orleans. Thank you for letting us know how much you loved our mobile check-in, spacious guest rooms and fantastic pool and fitness center. It is also great that you were able to enjoy our executive lounge...

Miami, Florida
Reviewed 1 June 2015 via mobile

It is my favorite hotel in New Orleans. Service is great. Food is great. What else can you ask?it is Conveniently located on canal. A lot of good restaurants nearby. Internet Was Slow but they were able to fix right away. Rooms Are Clean and modern.

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Helpful?
Thank Albertomiami
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Albertomiami, We are honored to be your favorite hotel in New Orleans. Thank you for letting us know what you feel makes our hotel so special. We are thrilled that you find our service exceptional, dining options delicious and location ideal on Canal Street. We hope to welcome you back again very soon. Sincerely, Cole Wallace Director of Operations...

Woodbury, New York, USA
Reviewed 1 June 2015

I just want to compliment the Housekeeping staff. I recently stayed at the hotel and realized when I was at the airport, I had left a drawer full of clothing. I called the hotel and was connected to Housekeeping. I was told that if my clothes were still there they would call me. Thankfully when I landed back in NY...

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Helpful?
Thank Jackie V
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Jackie V, We would like to thank you for your generous words about our housekeeping team. We are so glad that you loved them as much as we do. It is great to hear that our team was able to return your clothing to you quickly and efficiently. Thank you for filling us in on your experience and we...

Reviewed 1 June 2015 via mobile

Checking out today, June 1st. This hotel is amazing with a great location. I was here for both business and pleasure. The staff is very welcoming and professional. The rooms are nicely furnished. The gym is by far the best I have seen in a hotel! The bartender at the Canal Street Grill, Bridgette, connects with her customers and provides...

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Helpful?
Thank Jennifer K
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Jennifer K, We could not be more pleased to hear about your wonderful stay with us in New Orleans. Thank you for taking time out of your day to share your review. It is terrific that you loved our welcoming staff, well-equipped fitness center and nicely furnished guest rooms. We truly appreciate your input on Bridgette, Paul, Janerio and...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff

Additional Information about JW Marriott New Orleans

Address: 614 Canal St, New Orleans, LA 70130-2308 (Formerly Le Meridien Hotel)
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: €167 - €397 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott New Orleans 4*
Number of rooms: 487
Reservation Options:
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Also Known As:
Marriott New Orleans
New Orleans Marriott
Hotel Style:
#16 Luxury Hotel in New Orleans
#24 Business Hotel in New Orleans
#31 Family Hotel in New Orleans
#36 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott New Orleans staff and other travellers.
37 questions
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Questions? Get answers from JW Marriott New Orleans staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Far from elevator”
 of 5 bubbles 383marilyn, 29 Mar 2017 | Read review
“We always request a high floor to avoid street noise.”
 of 5 bubbles 144man, 26 Mar 2017 | Read review
“upper floors are quieter”
 of 5 bubbles dcfiread, 13 Mar 2017 | Read review
“the higher the floor and ask for a french quarter view we were floor 23 and it was perfect.”
 of 5 bubbles mickey4404, 11 Mar 2017 | Read review
“Higher floors give a little better view, but no escape from street noise.”
 of 5 bubbles EricL582, 4 Mar 2017 | Read review
5 of 5