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JW Marriott New Orleans

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2,143 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott New Orleans
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Showing 2,093: English reviews
Charlotte, North Carolina, United States
Reviewed 25 April 2015

Clean and efficient JWM in a great location for business or pleasure. Safely in the business district but just across Canal Street from the French Quarter and an "easy" walk to the Warehouse District and Convention Center, St Charles trolley car line, or into the French Quarter. Executive Lounge for Marriott Elite Members on the ground floor puts out a...

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Helpful?
Thank Tim M
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Tim M, We are delighted that you found our location ideal, our executive lounge excellent and our fitness center well-equipped. We are also glad that you enjoyed the local New Orleans cuisine in our lounge. We hope you were able to explore the city from the nearby streetcar to fully experience the French Quarter and other charming neighborhoods. Thank...

Reviewed 24 April 2015 via mobile

The JW Marriott was pleasant. We stayed the weekend of April 20th. The room was a corner king facing Canal Street. The room itself was spacious and had a great view. There were a few things such as a broken elevator, ice machine was broken on our floor and the concierge lounge was closed for the weekend. Since we have...

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Thank Siboney W
Reviewed 23 April 2015 via mobile

Found this hotel on a last minute mystery priceline deal for $109 per night and was super excited when we found out what hotel it was!! Great location off canal street so you're just off the French Quarter. Little shops and coffee shops nearby and next to the tram lines to the garden district/magazine street. Only issue is we paid...

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Helpful?
Thank Jennifer G
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Jennifer G, We are delighted that you enjoyed your stay at the JW Marriott New Orleans. It is wonderful that you loved our ideal location on Canal Street, spacious and clean guest rooms and convenient shops nearby. We are sorry to hear that your wi-fi did not work properly during your stay but we are glad that our team...

Norwalk, Connecticut
Reviewed 21 April 2015

We stayed at two Marriotts while in New Orleans this April. The JW Marriott was fancier than the New Orleans Marriott and the room was more spacious. However, there was elevator noise on the 30th floor at the JW Marriott and no room noise at the NO Marriott. I rate both hotels highly and both are conveniently located. I liked...

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1Thank BillSweeney1
GM70130, General Manager at JW Marriott New Orleans, responded to this review

Dear BillSweeney1, Thank you for taking the time to share your experience. Our rooms are more spacious than most the hotels in New Orleans and our location is perfect and convenient to all the tourist activities in the city. I appreciate the feedback about the elevator noise and will address it. (Love your picture of the Louvre!) Sincerely, Ted Selogie...

Mount Dora, Florida
Reviewed 20 April 2015

We stayed here again this year for a long weekend, the weekend before the final weekend of Mardi Gras. It's not as crazy as it is for the last weekend. We found it to be an excellent location, convenient to the parades and places to eat. We could run beads back to the room and go right back for more....

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1Thank mommabean
GM70130, General Manager at JW Marriott New Orleans, responded to this review

Dear mommabean, Thank you for taking time to share your experience about your stay. I appreciate your candid feedback. I was happy to hear you found the hotel clean and the staff mostly pleasant. We take great initiative to train the associates on enhancing the guest experience. I will inspect your room for internet connectivity to ensrue we get it...

Cedar Rapids, Iowa
Reviewed 20 April 2015

Close to many restaurants,bars and fun. My main gripe with the property is the small check in area that is often understaffed. Had a room key demagnetize and had to wait 40 mins to get a new key made, lots of people checking in, they just are not set up for that. In addition, room got cleaned a different time...

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Helpful?
Thank Randy N
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Randy N, Thank you for providing your candid feedback regarding your recent stay at the JW Marriott New Orleans. We are pleased to know that our location and the service in the hotel lobby bar met your expectations. We will use your feedback to work on ways to improve service and processes in the other areas that you mentioned....

Cupertino, Santa Clara
Reviewed 18 April 2015 via mobile

The outside and interior of the hotel is nice and what you would expect out of a JW Marriott hotel. The concierge lounge has a NOLA decor and good continental style breakfast (nothing fancy similar to a best western). Unfortunately it's not open during the weekends. Not too many places to eat inside the hotel but lots of food around...

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Thank ohjameso
GM70130, General Manager at JW Marriott New Orleans, responded to this review

Dearohjameso, Thank you for taking time to share your experience about your stay at my hotel. I appreciate your candor and apologize for any odors in your room. We are currently cleaning carpets in the hotel guest rooms and should be complete by this weekend. I was happy to hear that our location made everything you wanted to see convenient....

New York City, New York
Reviewed 17 April 2015

This has to be the best and easiest place to stay; it is a smaller, boutique-like hotel where the staff is just fantastic. Everyone is super friendly and helpful - the concierge, Isabel Van Bockel, really does go out of her way to assist in any way possible. The rooms are clean and spacious. The hotel is very conveniently located...

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Helpful?
1Thank Y1858EHlindar
GM70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Linda r, Thank you for taking time to share your experience during your stay at JW Marriott New Orleans. We take great pride in helping guests exceed their expectations about our city and the hotel. Isabelle is a fantastic associate and a champion of New Orleans. I will share your comments about her in our staff meeting this week....

Jonesborough, Tennessee
Reviewed 15 April 2015 via mobile

I ended up at the JW Marriott quite by accident because my usual hotel was already booked for French Quartet Festival. I was very pleased with my stay here. The room was clean, and the layout of our corner king room was great - the bathroom had just the tub and toilet, outside the bathroom was the sink and counter,...

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Helpful?
Thank rachel3989
GM70130, General Manager at JW Marriott New Orleans, responded to this review

Dear rachel3989, Thank you for sharing your travel experience. I appreciate your business and was pleased we exceeded your expecations during the fesitval. We have a very convenient location near the French Quarter and walking distanc to almost all the tourist attractions in the city. We take great pride in keeping our hotel fresh and clean for travellers and we...

Kandahar, Afghanistan
Reviewed 14 April 2015

I am from NOLA,& it had been many yrs since I was home.It was hard to determine where we would stay. I knew I wanted to stay in a nice hotel,close to Tourist sights, & this hotel had all of the above.

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2Thank Grace L
GM70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Grace L. Welcome Home! I appreciate your sharing your experience at the JW. You may have come a long way to see how the city has progressed within a few short years. Thank you for your kind words about our service. We take pride to ensure guests have a spectacular experience while visiting New Orleans. As you can see,...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff

Additional Information about JW Marriott New Orleans

Address: 614 Canal St, New Orleans, LA 70130-2308 (Formerly Le Meridien Hotel)
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: €146 - €386 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott New Orleans 4*
Number of rooms: 487
Reservation Options:
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Also Known As:
Marriott New Orleans
New Orleans Marriott
Hotel Style:
#15 Luxury Hotel in New Orleans
#24 Business Hotel in New Orleans
#31 Family Hotel in New Orleans
#36 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott New Orleans staff and other travellers.
33 questions
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Minneapolis, Minnesota
9 months ago

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Questions? Get answers from JW Marriott New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View of Canal St on the front of the hotel are the best”
 of 5 bubbles 704mattv, 29 Nov 2016 | Read review
“Higher floors for the view, Disable rooms available”
  • The entrance from Canal St.
 of 5 bubbles scalise12, 26 Nov 2016 | Read review
“Get a corner room.”
 of 5 bubbles NWS2012, 24 Nov 2016 | Read review
“We had a handicap room near the elevator but did not experience any unusual noise.”
 of 5 bubbles 235bessw, 15 Nov 2016 | Read review
“When you are on Canal Street, you can see the River from your room.”
 of 5 bubbles mmcelhiney, 15 Nov 2016 | Read review
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