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JW Marriott New Orleans

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614 Canal St (Driveway Entrance on 611 Common Street), New Orleans, LA 70130-2308
COVID-19 update: See the added health and safety measures this property is taking.Read more
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JW Marriott
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Traveller (153)
Room & Suite (56)
Dining (8)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 30/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott New Orleans
Updated 30/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#84 of 180 hotels in New Orleans
Location
Cleanliness
Service
Value
Travellers' Choice
At our newly reimagined JW Marriott New Orleans you can Immerse yourself in luxury in New Orleans, Louisiana's French Quarter. Our hotel on Canal Street features one-of-a-kind elegance and style. Discover our vibrant setting moments from the French Market, Jackson Square and more.
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Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Car hire
Conference facilities
Banquet room
Paid wifi
Outdoor pool
Saltwater pool
Breakfast available
Breakfast buffet
Breakfast in the room
Taxi service
Meeting rooms
Photo copier / fax In business centre
Salon
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bath / shower
Housekeeping
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
City View
Modern
Languages Spoken
English, French, Russian, Spanish and 2 more
Hotel links
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259Reviews64Q+A31Room tips
Traveller rating
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Popular mentions
shanah m wrote a review Apr 2021
9 contributions4 helpful votes
My boyfriend and I stayed at JW New Orleans for 4 nights. We stayed in a corner king room that was nice and large. The hotel was in a great location, restaurants and stores were all within walking distance. The only bad experience we had was when we attempted to eat breakfast at the restaurant on site, Fogo De Chao. Restaurant was practically empty when we arrived, there were only 2 tables occupied. After being seated and waiting about 10-15 min, no one brought any water or took our order. We ended up leaving and grabbed breakfast elsewhere. Other than that, hotel staff was great, everyone was very personable and welcoming. I would’ve given 5 stars if it weren’t for the bad restaurant experience, but will definitely stay again in the future.
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Date of stay: April 2021Trip type: Travelled as a couple
1 Helpful vote
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lavie12 wrote a review Apr 2021
Richmond, Virginia116 contributions29 helpful votes
This was one of the nicest hotels I've stayed at and that's saying a lot since we travel so much. We recently decided to become Marriott Bonvoy members and stay at Marriott hotels whenever we can. This is an exceptional hotel. Room was just gorgeous! The marble bathroom and shower were just divine. And being on the 19th floor, we had an amazing view of the French Quarter from our room. They do clean rooms daily now but if you do not want that, you can put do not disturb sign on your door. I'm a fan of having our room made up daily, personally. Masks are required in main areas of the hotel. People were all compliant with this and if you don't have a mask, the front desk will give you one. Oh and we also took advantage of the Nespresso machine in our room and started each day with a cup or two. We did a package that included parking. It is steep but worth it if you plan on renting a car to go places outside of New Orleans area or are driving in from some place else. Staff was great as well. Very friendly and accommodating. They don't do the free breakfast here, but they do offer options for purchase but we ate elsewhere around town. Didn't get to try out the pool because it was too cold/rainy while we were in town, but I hope to check it out next time I'm in town in a warmer month. It's a really nice pool. Overall, I couldn't have been more pleased with our stay at this JW Marriott and plan to stay here again next time we're in New Orleans.
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Date of stay: April 2021
Service
2 Helpful votes
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Alex wrote a review Apr 2021
Knoxville, Tennessee33 contributions12 helpful votes
My wife and I stayed four nights at the JW and had a great time. The location is perfect for seeing and doing most things in New Orleans, including being just a block from the St Charles Street Car Line. The pool is open! Other NoLa hotels have their pool closed, but the JW is open each day on the 8th floor. The executive lounge is open! It is attached to the lobby, to the right of the reception desk. During our stay, it was open for breakfast Friday-Sunday, with each day serving the exact same food: eggs, potatoes, sausage, oatmeal, pastries, fruit, yogurt, and juices. All of the staff were very friendly and very helpful. If only one or two of them helped at the front desk... On days the executive lounge is closed, there is breakfast at the bar. It's an a-la-carte setup where everything has a price (see attached photo). If you've got lounge access (Platinum members and certain room types), then it is free. I couldn't get clarification on just how much you could order for free. We ordered a total of three things and did not get charged. As a platinum member, I did get a room upgrade to a corner room. It was a very nice room, though only marginally larger than a normal king room. Everything was clean and well maintained. Fogo de Chao, the Brazilian Restaurant, is open for most dinner and lunch services, as well as a few breakfast times. We only went for the weekly happy hour deals, which are incredible. $4 for two short rib sliders? Yes please. Great food and great service. My only two complains are with the front desk staff and the suite night awards program. Each time I dealt with the front desk staff, they were rude and unhelpful. It was never busy, but I guess I was still interrupting their peace. At checkin, they asked if we were familiar with the property. We've never stayed here before, so I said no. She just stared at me angrily and didn't want to be helpful. Later I visited the desk asking for bath robes. They wouldn't give them to me, instead promised they'd be brought to the room. They never were. As for suite nights, they don't allow suite night awards to be used for any of the one bedroom suites. They only allow them for regular king room upgrades, none of which are worth the money or the use of suite nights. Overall, a great experience. We will definitely be back.
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Date of stay: April 2021
Value
Cleanliness
Service
Room Tip: Don't pay for a room upgrade. Take the standard room at the lowest price.
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3 Helpful votes
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Response from Whitney Patton, Guest Services / Front Office at JW Marriott New Orleans
Responded 4 weeks ago
Dear Axroc, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the JW Marriott New Orleans. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Sincerely, Whitney Patton Front Office Manager JW Marriott New Orleans whitney.patton@marriott.com
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LeAnB25 wrote a review Mar 2021
Madison, Mississippi15 contributions15 helpful votes
My husband and I stayed here for a quick getaway to New Orleans. This is a great hotel priced appropriately. Our room was clean and we had a great view of the Quarter. Parking was convenient and the hotel is within walking distance of all the major attractions and restaurants. The best part of our room was the shower. Very hot with great water pressure. It was nice after a long day enjoying the city. I would stay here again.
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Date of stay: March 2021Trip type: Travelled as a couple
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Ibarrera wrote a review Mar 2021
San Antonio19 contributions9 helpful votes
Checked in today for three days and hoped for a nice room or at least an upgrade being a Lifetime Titanium. Nothing. Here’s a picture of what you can expect for a room at this hotel being a Marriott Lifetime Titanium customer.
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Date of stay: March 2021Trip type: Travelled with family
3 Helpful votes
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PRICE RANGE
US$200 - US$480 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott new orleans, new orleans marriott
FORMERLY KNOWN AS
Le Meridien Hotel
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
501
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Frequently Asked Questions about JW Marriott New Orleans
Which popular attractions are close to JW Marriott New Orleans?
Nearby attractions include The Sazerac House (0.2 km), Clue Carre - New Orleans' First Live Escape Game (0.3 km), and The Escape Game New Orleans (0.4 km).
What are some of the property amenities at JW Marriott New Orleans?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness centre.
What food & drink options are available at JW Marriott New Orleans?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at JW Marriott New Orleans?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to JW Marriott New Orleans?
Conveniently located restaurants include GW Fins, Olde Nola Cookery, and Southern Candymakers.
Are there opportunities to exercise at JW Marriott New Orleans?
Yes, guests have access to a pool and a fitness centre during their stay.
Is JW Marriott New Orleans located near the city centre?
Yes, it is 0.8 km away from the centre of New Orleans.
Are any cleaning services offered at JW Marriott New Orleans?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott New Orleans offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at JW Marriott New Orleans?
The staff speaks multiple languages, including English, Spanish, French, German, Russian, and Filipino.
Are there any historical sites close to JW Marriott New Orleans?
Many travellers enjoy visiting Our Sacred Stories (0.7 km), Hermann-Grima House (0.6 km), and Longue Vue House and Gardens (5.9 km).