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JW Marriott New Orleans

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JW Marriott New Orleans
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2,166 Reviews from our TripAdvisor Community

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Showing 2,114: English reviews
Santa Clarita, California
Reviewed 2 days ago NEWvia mobile

13 friends on a trip to see some football and enjoy the sites and sounds of New Orleans. Perfectly located so you can walk to almost anywhere you would want to visit. If you wanted to go a bit farther the trolley stop was right out front. Rooms were great and well worth every penny. All the staff was very...

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Helpful?
Thank Aaron J
Lafayette, Louisiana
Reviewed 1 week ago via mobile

After I checked in during a recent stay, I quickly realized that I made an error when I made my reservation - I reserved accommodations for 4 when I needed accommodations for 5. The ladies at the front desk were incredibly gracious and offered for an extra room at a deeply discounted rate. Our rooms were spacious & clean. This...

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Helpful?
2Thank JoeB70
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear JoeB70, What a pleasure it was to read your generous review. From our friendly staff to our ideal location, it sounds like you truly had a wonderful experience at the JW Marriott New Orleans. We hope to welcome you again soon. Sincerely, Ted Selogie General Manager JW Marriott New Orleans

Reviewed 1 week ago

The valet greeting us was fantastic. Check-in was so seamless. The mere mention of my daughter's 21st birthday gave us an upgrade. Desk directions were excellent and the Concierge was fantastic in his advice on a reservation snafu we had. I would give this hotel 10 stars if we did not have to endure the mess of checking out. I...

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Helpful?
2Thank Joe T
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Joe T., Thank you for sharing your candid review with us. While we are delighted that you found our concierge helpful, our valet friendly and our check-in seamless but disappointed that your stay with us was not flawless. We truly appreciate both your positive and constructive feedback as we are always aiming to elevate our guests' experiences. Should your...

Reviewed 1 week ago via mobile

JW Marriott New Orleans!!! Immaculate. Check in to check out was first class. The boudin balls in the hotel bar were divine. The drink that was suggested was awful but was switched out without hesitation. Room great to include toiletry items. Great location on Canal Street. Walked to Casino and Bourbon St.

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Helpful?
Thank Danielle N
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Danielle N., Thank you for taking the time out of your busy day to share your candid review with us. We couldn't be happier that you found our cuisine delectable, our location ideal and our service first-class. We hope to have the pleasure of welcoming you again in the near future. Sincerely, Ted Selogie General Manager JW Marriott New...

Reviewed 1 week ago

Positives: 1. Location 2. Nice room 3. Restaurant & Bar: good food and service Negatives: 1. Not greeted upon arrival followed by a long check in process 2. Our original room was on floor 11. The gentleman that checked us in offered us a floor on room 21 with a better view. He warned us that this would be a...

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Helpful?
1Thank Amanda P
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Amanda, Thank you for taking the time out of your day to fill us in on your stay with us. While we are delighted that you found our location ideal, our rooms comfortable and our cuisine delectable, we are disappointed that your experience at the JW Marriott New Orleans was not flawless. We truly appreciate your valuable feedback and...

Daytona Beach, FL
Reviewed 2 weeks ago

Front desk staff were very nice. The property is in the process of being redone (not that we saw any evidence of it). Room was large and well decorated. Our only complaint was the noise level. Yes, part of this is due to New Years Eve partiers, and Sugar Bowl fans. However, this is an old building and does not...

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Helpful?
Thank Daytonabeachguy
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Daytonabeachguy, Thank you for taking the time out of your busy day to share your review of the JW Marriott New Orleans. We are delighted that you found our rooms both comfortable and beautiful and our staff friendly. We value your candid feedback as we are always aiming to elevate our guests' experiences. We hope to welcome you back...

Cocoa Beach, Florida
Reviewed 2 weeks ago

Because we own several weeks of Marriott timeshares, we sometimes also choose to stay at a Marriott hotel when we travel. As a picky and discerning traveler, I can honestly say that the JW Marriott did not disappoint - not in even ONE area! The lobby was very nice and the staff warm and welcoming when we arrived. Our room,...

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Helpful?
Thank intimagemd
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear intimagemd, What a pleasure it was to read your generous review. From our friendly staff so our comfortable rooms it sounds like you truly had a wonderful stay at the JW Marriott New Orleans. We look forward to welcoming you again soon. Sincerely, Ted Selogie General Manager JW Marriott New Orleans

Toronto, Canada
Reviewed 2 weeks ago

Beautiful room, great service, outstanding room service - close to the French Quarter - and room had a great view - could not do better for the price. Do not eat breakfast at the hotel - but go to Luke's just down the street. Careful - parking is 42 USD / night.

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2Thank John R K
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear John, Thank you for your generous review. We are thrilled that you found our view stunning, our service outstanding and our rooms beautiful. We hope to have the pleasure of welcoming you again in the near future. Sincerely, Ted Selogie General Manager JW Marriott New Orleans

Myrtle Beach, South Carolina
Reviewed 2 weeks ago via mobile

We checked in for two nights and were not impressed overall. The front desk service was mediocre (not rude but definitely not nice or friendly). The rooms were clean and nice, although I've stayed at many 2/3 star hotels with clean and nice rooms. Shower water went completely cold for a solid 5 minutes, which was a bit of a...

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3Thank Trevor G
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Thank you for taking the time out of your busy day to fill us in on your stay at the JW Marriott New Orleans. We are thrilled that you enjoyed the cleanliness of your room, but disappointed that you did not experience a flawless stay with us. We truly appreciate your feedback as a valued guest and we will be...

Chicago
Reviewed 2 weeks ago

Check in was easy and the bellhops were fantastic. Welcoming and great! The room was what I expected. Nothing fancy but not shabby either. My friend snored so bad I had to ask if they by chance had a fan I could use. They did and sent one right up! Was amazing lol Night 3 we were getting ready in...

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1Thank M D
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear M D, Thank you for taking the time to review us. We are thrilled that you found our bellmen friendly, our pool enjoyable and our hotel comfortable. We truly appreciate that you took the time to fill us in on your stay and we will pass your input along to our team. We hope to have the pleasure of...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff

Additional Information about JW Marriott New Orleans

Address: 614 Canal St, New Orleans, LA 70130-2308 (Formerly Le Meridien Hotel)
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: €174 - €416 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott New Orleans 4*
Number of rooms: 487
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com and Jetsetter so you can book your JW Marriott New Orleans reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott New Orleans
New Orleans Marriott
Hotel Style:
#15 Luxury Hotel in New Orleans
#24 Business Hotel in New Orleans
#31 Family Hotel in New Orleans
#36 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott New Orleans staff and other travellers.
34 questions
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Minneapolis, Minnesota
10 months ago

See all questions (34)

Questions? Get answers from JW Marriott New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a corner room, if available”
 of 5 bubbles intimagemd, 4 Jan 2017 | Read review
“Ask for room with view of river”
 of 5 bubbles johnrk2013, 2 Jan 2017 | Read review
“Room 1909 was great.”
 of 5 bubbles NanNanDaphne, 22 Dec 2016 | Read review
“View of Canal St on the front of the hotel are the best”
 of 5 bubbles 704mattv, 29 Nov 2016 | Read review
“Higher floors for the view, Disable rooms available”
  • The entrance from Canal St.
 of 5 bubbles scalise12, 26 Nov 2016 | Read review
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