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InterContinental New Orleans

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InterContinental New Orleans
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1,035 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental New Orleans
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Showing 997: English reviews
California
Reviewed 1 week ago

Check my reviews: I never leave such few stars. But this was absolutely not worth the price we paid. Horrible service, and grossly overpriced. And our experience was so out of whack with the reviews here. PARKING: Total disaster. They told us we needed to call ahead 40 minutes for our car. One hour and a half later, we were...

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Helpful?
Thank Person2
John R, General Manager at InterContinental New Orleans, responded to this review

Dear Person2, Thank you for your review of the hotel. I am very sorry that we failed to deliver the normal high level of service to you during your stay. Please reach out to us so that we may make it right with you joseph.quilio@icneworleans.com Sincerely, John Romano

Bella Vista, Arkansas
Reviewed 1 week ago via mobile

Don't be fooled by the location. While it is away from the French Quarter, you will find a short walk to almost everything. I really can't find anything to complain about; check in, room, housekeeping, Trenasse bar, and even the rate was great (check our Sam's warehouse website if you are a member) well below other comparable and non-comparable hotels....

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Thank Live_your_experience
John R, General Manager at InterContinental New Orleans, responded to this review

Dear Live_your_experience, Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided to you by our team during your stay. We are glad to read that you were able to dine in our signature restaurant Trenasse- it features local rustic Louisiana...

Spring,Tx
Reviewed 1 week ago

The Intercontinental is conveniently located to all of the attractions that I had planned on visiting and some others that I hadn't. The pricing was reasonable, the amenities were excellent (gym, pool, restaurants and bars) My only critique is no refrigerator or microwave in my particular room which is rather inconvenient when you're on a top floor. Overall the staff...

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Helpful?
Thank DYRON B
John R, General Manager at InterContinental New Orleans, responded to this review

Dear DYRON B, Thank you for the review. We appreciate the time you took to write about your experience. We are glad to hear that you had a great stay. We look forward to having you as our guest again soon and earning that 5th star. Safe travels. John Romano

Fort Smith, Arkansas
Reviewed 1 week ago

Another fantastic visit to the Intercontinental New Orleans with 17 family members in 6 rooms. Check in was fast and bags delivered quickly by a welcoming and helpful staff. Our rooms were spotless and very comfortable...right down to the luxurious sheets and really enjoyed the new line of soap products in the bathrooms. One of our rooms was a king...

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1Thank QueenieEileenie
John R, General Manager at InterContinental New Orleans, responded to this review

Dear QueenieEileenie, Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided to you by our team during your stay. We are so glad to hear that you were able to dine in our signature restaurant Trenasse- it features local rustic...

Reviewed 1 week ago via mobile

Being in NO for the first time I tried to stay at least three different hotels to find the one to advertise the brand for my Travel service business. The first two I only spent a day and was anxious to leave. I was promptly checked in at Intercontinental before time with the best welcome from the doorman to getting...

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Helpful?
Thank Suzette Y
John R, General Manager at InterContinental New Orleans, responded to this review

Dear Susette Y, Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided to you by Erik, Amanda, Vicki, and our team during your stay. We hope that you were able to dine in our signature restaurant Trenasse- it features local...

Puerto Banus, Spain
Reviewed 1 week ago

Loved everything about the hotel but it's only valet parking at an extortionate $42 per night. This seemed to be high even by New Orleans standards and at almost 30% of what we paid for the room added significantly to the cost of our stay which was not expected. Only other minor criticism is that there was no complimentary water,...

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1Thank hertfordblue
Joseph Q, Director of Operations at InterContinental New Orleans, responded to this review

Hello hertfordblue, Thank you for the 5 star review! We appreciate the time you took to write about your experience. I am happy to see that you enjoyed the service our team provided as well as the room accommodations. We understand that parking charges are an extra expense and we do our best to keep those to a minimum. We...

boston, ma
Reviewed 1 week ago

I booked four nights with my 13 year old son and we were very happy! Check-in was swift and friendly, and we were able to get into our room early. The hotel is clean and modern and even though it's primarily a business hotel, there were certain little touches that made it feel a little more boutique (apples on the...

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1Thank lkgilbert
Joseph Q, Director of Operations at InterContinental New Orleans, responded to this review

Hello lkgilbert, Thank you for the review. We appreciate the time you took to write about your experience. It looks like you and your son had a great time overall and we thank you for allowing us to be a part of your visit. I hope we were able to quickly assist you once we were informed of the noise...

Chennai, Tamil Nadu, India
Reviewed 1 week ago

Stayed at the Intercontinental on a business visit this Sep. The meetings were at the Pan American Business Center which is connected t the hotel so no traveling! Overall I would sum up as cosy and comfy stay! Room was very neat and smelled great - would have loved to have a balcony though! Was facing a high rise car...

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2Thank Madhu R
Joseph Q, Director of Operations at InterContinental New Orleans, responded to this review

Hello Madhu R, Thank you for taking the time to review our property. We appreciate the kind words about the cleanliness and overall satisfaction of the room. Hopefully, we will be able to get you into the balcony room next time. We agree that Pete's is a great atmosphere to unwind. Our central location is another feature our guests love....

Ville Platte
Reviewed 1 week ago via mobile

Checked into this beautiful hotel. Great location. Great rooms. The beds are extremely comfortable. All was great, but....when we checked in the clerk mentioned our visit to New Orleans and we told her that we were celebrating our 45th wedding anniversary. She said that she would be sending up something special to our room. We waited, and waited and NOTHING...

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1Thank Kmarievp
Joseph Q, Director of Operations at InterContinental New Orleans, responded to this review

Hello Kmarievp, First, congrats on your 45th anniversary! We appreciate the 5 star review. I am happy to see you enjoyed your stay with us though I wish we could have connected with you and delivered the amenity. We encounter Do Not Disturb signs from time to time, but do not know for sure that was the case. Reach out...

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

This trip was being planned months in advance. Manager on duty by the name of Salman helped us tremendously. He took care of our whole party of 30 people. He was excellent and made sure that we were welcomed. The hotel was awesome and location is unbeatable. All the staff where very helpful and knowledgeable about the area. Definitely will...

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Helpful?
Thank A TripAdvisor Member
Joseph Q, Director of Operations at InterContinental New Orleans, responded to this review

Hello and thank you for the 5 star review! We appreciate the time you took to write a review and for choosing us as your special occasion hotel. Salman has always been a great asset to our hotel and I am glad to see he took great care of you. I will make sure we recognize him for his efforts....

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Pete's Pub
Pete's Pub
Cuisines: American, Pub
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
InterContinental New Orleans enjoys one of the city's most coveted locations: two blocks from the French Quarter, four blocks from Harrah's New Orleans, six blocks from the riverfront and come Mardi Gras time a front row spot on the St. Charles Avenue parade route. The Morial Convention Center, Uptown and the Louisiana Superdome are also within walking distance. ... more   less 

Additional Information about InterContinental New Orleans

Address: 444 St. Charles Ave., New Orleans, LA 70130-3106
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: €99 - €320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental New Orleans 4*
Number of rooms: 484
Reservation Options:
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Also Known As:
New Orleans Intercontinental
Hotel Style:
#5 Luxury Hotel in New Orleans
#6 Family Hotel in New Orleans
#7 Green Hotel in New Orleans
#12 Romantic Hotel in New Orleans
#13 Business Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental New Orleans staff and other travellers.
74 questions
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Questions? Get answers from InterContinental New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a balcony room, you will hear the street car passing on St. Charles. The hotel restaurant, LeTranasse is a great lunch spot.”
 of 5 bubbles Z3504XYvictorl, 5 Dec 2016 | Read review
“Ask for a room away from the Canal Street side.”
 of 5 bubbles billrP6247IK, 5 Dec 2016 | Read review
“Anything under 6th floor you'd probably only get a view of the buildings around it.”
 of 5 bubbles 307courtneyc, 4 Dec 2016 | Read review
“I think any room in this hotel would be great.”
 of 5 bubbles D1908MDkevinw, 29 Nov 2016 | Read review
“Ask the service desk for the "extras". I learned this on the last day.”
 of 5 bubbles , 27 Nov 2016 | Read review
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