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Room & Suite (616)
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Roosevelt New Orleans
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#49 of 178 hotels in New Orleans
Location
Cleanliness
Service
Value
Travellers' Choice
Let the good times roll at the rooftop pool, Waldorf Astoria Spa and legendary Sazerac Bar at The Roosevelt, New Orleans. Bask in the glow and elegant history of the huge chandeliers in the grand lobby, and relax in your beautifully upscale room or suite. Experience luxurious Southern hospitality at the historical Roosevelt New Orleans Waldorf Astoria. Our landmark hotel is a short walk to the French Quarter, close to New Orleans nightlife, dining and culture, providing an elegant sanctuary in a vibrant Mardi Gras town. Highlights • Close to the French Quarter, museums, restaurants and attractions • Exclusive Waldorf Astoria Spa • Rustic Italian dining at award-winning Domenica • Live music and inspiring cuisine at the Fountain Lounge • Seasonal rooftop pool and bar serving cocktails and snacks • Luxurious gifts by local designers in the Emporium Gift Shop The Roosevelt New Orleans is a repeat winner of the TripAdvisor Certificate of Excellence, which is an award given to hotels that consistently earn great reviews from travelers.
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Room & Suite (616)616
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Walking tours
Business Centre with Internet Access
Paid private parking on-site
Wifi
Paid internet
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Outdoor dining area
Wine / champagne
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Interconnected rooms available
Room service
Safe
Separate dining area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand films
Radio
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
City View
Languages Spoken
English, Spanish, Dutch, German
Location
Full view
100Great for walkers
Grade: 100 out of 100
185Restaurantswithin 0.5 km
71Attractionswithin 0.5 km
4,989Reviews79Q+A100Room tips
Reviews
Traveller rating
- 3,297
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- 390
- 185
- 132
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Popular mentions
My wife and I checked in for a long weekend. Veronica never acknowledged my Hilton Diamond status, so I inquired about an upgrade. Veronica informed us that the hotel was totally booked for the night and would be for our entire stay. We had friends and family join us for cocktails that afternoon and upon seeing the hotel lobby and Sazerac bar, the other 3 parties we were traveling with wanted to move over to the Roosevelt. We had some serious history buffs in our group. We told them the hotel was fully booked and would be for the rest of our stay. They were very disappointed. The next morning we were awakened by a lot of noise and found out our hotel room was situated directly beside the housekeeping closet. Unfortunately this would be the case every morning of our stay. Housekeeping texted me and we scheduled our service each day. Aside from being quite loud, housekeeping did a great job. The gentleman at Teddy's was lovely as were the staff at Sazerac. At check out on our final day unfortunately Veronica was at the desk. She never asked how our stay went and could have cared less if we were satisfied with our experience or not. I have been a Hilton Honors member for 15 years and have never encountered service like that and I certainly expect more from a Waldorf. Veronica lacks the polish one usually encounters at a property of this caliber. It is a shame that Veronica is the first and last face we saw. She is there to collect a paycheck and is completely oblivious. Had it not been for her, I would have given the hotel 5.…
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Date of stay: February 2021
Helpful
+1
Hotel's Favourite
Oh yeah I kicked up my heels to be a high society queen at the Roosevelt. Oooh it felt good to be wrapped in luxury and for Covid rates around $150 I just could not pass it up. This hotel is historic and has a beautiful lobby with gold adorning walls. It feels like much has not changed from its past. The rooms are relatively small and not as opulent but wrapping myself in the comfy bed was worth every penny.
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Date of stay: February 2021
7 Helpful votes
Helpful
Response from Etienne Tardy, Marketing at The Roosevelt New Orleans
Responded 3 weeks ago
Dear Vagabond; Thank you for your feedback about your foray into High Society. We love sharing the experience that is the Roosevelt and so very happy you enjoyed your stay. Come back soon, it is clear you belong! The Entire Roosevelt Team
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The hotel is nicely refurbished a few years ago. The common areas are still very grand. The rooms have all the modern features and electronic conveniences. It is in deed up to the usual Waldorf standard. I understand that standard room is kind of small and definitely not as roomy as the room in Windsor Court. I cannot make a comment since I was lucky to be upgraded to a one bedroom one and half bath suite. That is really roomy. The hotel probably have less than 40% occupancy so a lot of areas are not open. Cannot count against them. Covid 19 sanitization is up to par, A reassuring fact
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Date of stay: February 2021
Location
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Etienne Tardy, Marketing at The Roosevelt New Orleans
Responded 6 days ago
Thank you rickyyho for taking the time to share your experience at the Roosevelt New Orleans. We love hearing that we hit the mark when it comes to your expectations. Just now that every week that goes by our occupancy grows as do our options. Coming next is the poolside bar opening on 3/26. Come back soon and often, we will be here expecting you. Warm regards from the entire team at the Roosevelt!
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I am sure this hotel was the top of the food chain at some point but it’s not even close by today’s standards. This is a glorified Hilton Garden Inn in the shell of an incredibly historic hotel. The Ritz Carlton is across the street and I have stayed there very recently and that crushes the Roosevelt, it’s not even in the same league. It is disappointing that the reviews pitch this as one of the top hotels in New Orleans because it isn’t. There is only one person for the entire hotel parking cars and helping with bags. That one person is very nice and is working hard but it’s impossible for him to take care of the entire hotel by himself. This is not the case at other top hotels in NOLA, even now. Room service is only available on weekends and it’s a very limited menu. Teddys cafe is a small coffee house and that is the only option for most of the day. It is manned, again, by one hard working person who can’t possibly take care of the restaurant by himself. Even here there are very limited food options. The lobby area is great. The shell of the rooms are nice but very tired. We had a suite and the furniture was old, tired and stained and even in its finest day wasn’t that great. Wires and cables exposed throughout the room. No extra bedding. Shower is very small. Limited toiletries provided-like what you would find at a Hilton Garden. The location is good and very close to the CBD and Bourbon. But if you want this location and luxury the Ritz is the place. If you don’t want luxury there are plenty of options close by in better shape than the Roosevelt. I am a Platinum Hilton member and really wish Hilton did a better job with a hotel that has such potential. I do feel another company, more focused on details and service, would do a much better job with this hotel. As a side note there is plenty of self parking right across the street for $20 rather than paying the $53 for valet. …
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Date of stay: February 2021Trip type: Travelled with family
2 Helpful votes
Helpful
Response from Etienne Tardy, Marketing at The Roosevelt New Orleans
Responded 1 week ago
Dear 194AdamS, Thank you for taking the time to share your experience at the Roosevelt hotel. We are sorry we fell short of your expectations especially during the difficult times of Covid. It is surprising to hear about the rooms which were all entirely renovated 1 year ago. We will try to identify your specific room and do a thorough walk-through. When it comes to service we pride ourselves on excellence and we assure you that we thought we had deployed the team we have well for the ultimate guest experience. Upon reading your feedback it is clear we have not. We will use this information and learn from it so again thank you. Hopefully we can sway you to come back and realize that what you experienced is not the level of service our guests delight in daily.
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+1
I stayed for 2 nights and I really liked the hotel. The shower was great, bed was comfortable, everyone was friendly, got early check in, and Jessica Gillio was extremely helpful. I asked Jessica to help me get roses and rose petals for Valentines. Everything was set up and ready by the time we came back from lunch. I only have 2 complaints about my stay. Windows were leaking and my room was never serviced even though I asked for it to be serviced daily.
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Date of stay: February 2021Trip type: Travelled as a couple
Helpful
Response from Etienne Tardy, Marketing at The Roosevelt New Orleans
Responded 2 weeks ago
Dear Blueman4life2 we thank you for your feedback. We want you to come back and appreciate all the positives about your stay. We will be inspecting the room with our engineers to check on the window to make sure our next guest' stay is perfect. We are trying to strike the perfect balance with Covid between guest comfort, security as well as our team's security. It appears we may have missed the mark by not servicing the room after being asked to. We will review this with our entire team and use it as a learning. Thank you again and yes please, come back soon! The entire team at the Roosevelt
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PRICE RANGE
US$205 - US$477 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
waldorf astoria new orleans
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
504
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Claim Your Listing Frequently Asked Questions about The Roosevelt New Orleans
Which popular attractions are close to The Roosevelt New Orleans?
Nearby attractions include Clue Carre - New Orleans' First Live Escape Game (0.3 km), Immaculate Conception Church (0.1 km), and 21st Amendment Bar at La Louisiane (0.3 km).
What are some of the property amenities at The Roosevelt New Orleans?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Roosevelt New Orleans?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Roosevelt New Orleans?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Roosevelt New Orleans?
Yes, paid private parking on-site, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to The Roosevelt New Orleans?
Conveniently located restaurants include GW Fins, Olde Nola Cookery, and Criollo Restaurant.
Are there opportunities to exercise at The Roosevelt New Orleans?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is The Roosevelt New Orleans located near the city centre?
Yes, it is 0.8 km away from the centre of New Orleans.
Are any cleaning services offered at The Roosevelt New Orleans?
Yes, dry cleaning and laundry service are offered to guests.
Does The Roosevelt New Orleans offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Roosevelt New Orleans?
The staff speaks multiple languages, including English, Spanish, German, and Dutch.