The Troubadour Hotel New Orleans, Tapestry Collection by Hilton
1,027 reviews
#78 of 178 Hotels in New Orleans
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US$148
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US$148
Free cancellation until 17/08/21
Reserve now, pay at stay
US$148
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Full view
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Room & Suite (75)
Dining (15)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Troubadour Hotel New Orleans, Tapestry Collection by Hilton
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#78 of 178 hotels in New Orleans
Location
Cleanliness
Service
Value
The Troubadour, Tapestry Collection by Hilton energizes the emerging Central Business District with a lineup of live shows from local musicians, a fun rooftop hangout and a casual bistro spiced with the spirit of NOLA. The Troubadour New Orleans moves to the rhythm of its own beat.
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Room & Suite (75)75
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Banquet room
Rooftop terrace
Baggage storage
Paid private parking nearby
Wifi
Restaurant
Breakfast available
Rooftop bar
Meeting rooms
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Spanish, Filipino
Location
Full view
100Great for walkers
Grade: 100 out of 100
131Restaurantswithin 0.5 km
30Attractionswithin 0.5 km
1,027Reviews19Q+A69Room tips
Reviews
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Popular mentions
Hotel's Favourite
I've never been to New Orleans and I can not speak for all the other hotels. But this is a very hotel friendly environment and you will find great deals. THAT SAID. With Covid, there is a parking lot directly across the street for $25/ night. I was assured by the front desk it was safe. I believed him. I've had no issues and you can easily pay on the app. I can see my car from the window. I can walk across two lanes of traffic and be at my car. SUPER clean room. SUPER quiet. Fun rooftop bar with a great view. And the staff is very nice. I wish I got their names to shout them out, but the morning and evening shift peeps were awesome. BOOK THIS. You will feel very safe. A block from the streetcar line. Great food court next door. I would love to come back here again.…
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Date of stay: February 2021Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
Helpful
Response from Ceyda Esin-Andreani, Other at The Troubadour Hotel New Orleans, Tapestry Collection by Hilton
Responded 4 days ago
Dear Chad D., Thank you very much for taking the time to share your experience. We’re thrilled that you have enjoyed your stay with us. We do take pride in caring for our guests and truly strive to treat every guest like a member of our extended family. We look forward to your next trip to NOLA! Sincerely, Ceyda Esin-Andreani Assistant General Manager
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+1
Just checked out of this hotel. Everything was great. Checked in though my Hiltons App and being that I am a Dimond Member, I was upgraded to a suite. The rooms was great. Everyone was polite that I interacted with but that is limited due to Covid. But that's everywhere now. Don't forget to check out the rooftop restaurant and bar. The drinks and the views are amazing.
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Date of stay: December 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
The sheets and pillow had hair on the base of the bed bottom sheet, hair on the bathroom floor. When we made reservation the person said we have taken extra measures to have a sanitized / clean room hotel "Hilton " is lying . Spoke with desk agent for GM he never responded Cleary the leadership is the problem.
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Date of stay: December 2020
Value
Rooms
Service
1 Helpful vote
Helpful
Response from Kenny Jacques, General Manager at The Troubadour Hotel New Orleans, Tapestry Collection by Hilton
Responded 3 weeks ago
Hi Cowboyrideup, Thank you for sharing feedback from your stay with us. Cleanliness is at the foundation of everything that we do at The Troubadour, so I am disappointed to hear that we did not deliver the experience intended during you stay. Please reach out to me directly at Kenny.Jacques@Hilton.com, as somehow our internal communications were crossed and I missed hearing about this unacceptable experience. I look forward to hearing from you! Best Regards,
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I was excited to stay here but quickly went away. They have no signs explaining where you should park but I would advise not to use the parking garage (very creepy. I parked across the street but parking was $25 for 24 hours which they do not tell you when looking for a hotel. Staff seemed friendly. Use of the elevator is not fun as they don't explain to you how it only works with your room card which the digital key doesn't work anywhere but your room. I was going to head to my room and I entered the elevator with another person and she quickly made weird noises and shoed me out of the elevator and the hotel staff who was right there said nothing to defend me as a paying guest. I had to wait for the next one. Found out she works at the rooftop bar. Extremely rude. Went to the rooftop bar for some food and had a cheeseburger and 1 drink and my bill was $43. Out of all the Hilton properties I have stayed at, this was my worst experience.…
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Date of stay: November 2020Trip type: Travelled on business
Rooms
Cleanliness
Service
3 Helpful votes
Helpful
I have to say that I was very disappointed in this hotel. Maybe I didn't do my research but I was expecting more. The parking garage was probably the scariest place I have ever been so I decided to not leave my car there. There was no valet. The front desk was blocked off I guess due to Covid-19 and the dining room was closed. There was no breakfast or snacks availabile in the hotel but a bar on the top of the hotel served cocktails and food. The only problem was that it catered to locals (young crowd) and when I checked in I was told we wouldn't be able to get in because of previously made reservations. So we were stuck in a hotel with no food or parking! It was all very strange for a hotel that was supposed to be full service.
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Date of stay: October 2020Trip type: Travelled with friends
3 Helpful votes
Helpful
PRICE RANGE
US$109 - US$314 (Based on Average Rates for a Standard Room)
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
184
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Claim Your Listing Frequently Asked Questions about The Troubadour Hotel New Orleans, Tapestry Collection by Hilton
Which popular attractions are close to The Troubadour Hotel New Orleans, Tapestry Collection by Hilton?
Nearby attractions include Clue Carre - New Orleans' First Live Escape Game (0.3 km), Immaculate Conception Church (0.3 km), and Saenger Theatre (0.4 km).
What are some of the property amenities at The Troubadour Hotel New Orleans, Tapestry Collection by Hilton?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at The Troubadour Hotel New Orleans, Tapestry Collection by Hilton?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Troubadour Hotel New Orleans, Tapestry Collection by Hilton?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Troubadour Hotel New Orleans, Tapestry Collection by Hilton?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to The Troubadour Hotel New Orleans, Tapestry Collection by Hilton?
Conveniently located restaurants include Maypop Restaurant, Roosevelt Hotel Bar, and Hobnobbers Varieties Bar.
Are there opportunities to exercise at The Troubadour Hotel New Orleans, Tapestry Collection by Hilton?
Yes, guests have access to a fitness centre during their stay.
Is The Troubadour Hotel New Orleans, Tapestry Collection by Hilton located near the city centre?
Yes, it is 0.6 km away from the centre of New Orleans.
Are any cleaning services offered at The Troubadour Hotel New Orleans, Tapestry Collection by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Does The Troubadour Hotel New Orleans, Tapestry Collection by Hilton offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Troubadour Hotel New Orleans, Tapestry Collection by Hilton?
The staff speaks multiple languages, including English, Spanish, and Filipino.