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Best Western West Towne Suites

Traveller (35)
Room & Suite (54)
Dining (20)
Certificate of Excellence
Certificate of Excellence
Near West Towne Mall, this Madison Hotel is situated at a short drive from Alliant Energy Center, CUNA, EPIC, University Research Park and downtown. Visitors to Reddan Soccer park, UW and VA Hospitals also prefer to stay here. This 100% smoke-free Hotel has free fast WI-FI and free cooked-to-order Breakfast. Hotel provides a 24-hour fitness facility and free pass to YMCA, 24-hour Complimentary Coffee, USA Today and Business Center. All Guest Rooms have luxurious Mattresses, microwaves, refrigerators.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Golf course
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Good to know
Hotel links
Visit hotel website
Special Offer:BOOK DIRECT & SAVE
Hotel packages
50Room tips
Traveller rating
  • 228
  • 142
  • 63
  • 34
  • 21
Time of year
Traveller type
  • Filter
  • English
Popular mentions
In town for medical appointments. Although a mixed compliment of guests from business professionals to constructions workers, the grounds and Hotel interior wonderfully maintained. Friendly and quick check-in with an upgrade offered. My favorite part of the West Towne Suites is
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Review collected in partnership with Best Western
Hotel's Favourite
I’m loving that the Best Western chain is rebranding and cleaning up their image. Whenever my client books me at a Best Western I cringe and immediately go online to look at pictures and reviews. I’ve been pleasantly surprised more often than not. Kudos to you Best Western!
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Response from Resort815733, Director of Sales at Best Western West Towne Suites
Responded 12 Oct 2018
Thank you for your wonderfully kind review, Lady T. We love our re-branding, too! We are so glad to know you liked our made-to-order breakfast, it's quickly making us known as the place to stay for breakfast when included with the room rate. Thank you for taking the time to review our hotel and thank you for staying with us. We look forward to having you stay with us again. Happy travels!
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I love Best Western hotels! I was able to book a room last minute, they lock the doors at 11 for safety (bonus!), and breakfast is made to order. You get 3 pieces of bacon, I couldn't resist! I look forward to coming here again!
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We had a wonderful stay at the Best Western West Towne on our recent visit to Madison for a football weekend. Our room was incredibly spacious and very clean. The bathroom was big, and the shower was wonderfully oversized, with great water pressure and temperature. We had a
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Review collected in partnership with Best Western
Response from Resort815733, Director of Sales at Best Western West Towne Suites
Responded 29 Oct 2018
Hello Sightseer, thank you for your kind review and for staying with us. We are happy to know you liked your accommodations and enjoyed the made-to-order breakfast. We look forward to having you and your family stay with us again if your future travel plans bring youto Madison. Happy travels!
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I stayed at the Best Western last week. October 18th - 20th. The reservation was in my husbands name Christopher Smith. The first night we stayed we noticed there was blonde hairs in our bed so we decided to take the sheets off the bed so that house keeping would put new linens
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Response from Resort815733, Director of Sales at Best Western West Towne Suites
Responded 24 Oct 2018
Hello emanij99, thank you for taking the time to share your experience with us and for your review. We strive to offer our guests a welcoming, clean, comfortable and kind experience when they stay with us; you clearly did not receive our best and for that I apologize. I will share your review with our front desk and housekeeping staff to learn where we dropped the ball and why you were not treated as you should have been. I will then work with our team to make sure such occurrences do not happen again. Again, my apologies, if you consider offering us another opportunity to serve you, please contact me directly. I wish you happy travels always.
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Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Came back to a uncleaned room!
Seriously? Dirty Room
So you can leave clean towel but can't clean the bathroom????
Fitness room and full breakfast.
Fitness room and full breakfast.
Festival to call cattle home
I'm sorry but I am confused by your question.
0 votes
Hi. The deposit is up to the full stay plus 10%. It usually takes 3-15 business days to release depending pn ypur bank. We do take a cash deposit in leui of using you card and it is $100.
1 vote
Show all answers
how much is your pet fee?
It is $20 per night per Room. Thank you for checking
0 votes
Do you have laundry services? Thanks!
Yes we do. Its a coin operated laundry. Detergent etc. are available in our Market at front desk.
0 votes
"Look elsewhere - this property is not competitive in the class"
"Rude Staff and management"
"Room was quite."
"Even numbered rooms face away from the highway."
"Even # rooms face away from US12"
US$90 - US$137 (Based on Average Rates for a Standard Room)
best western west towne hotel madisonbest western madisonmadison best western
United StatesWisconsinMadison
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