We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western West Towne Suites

Save
Share
Traveller (31)
Room & Suite (51)
Dining (20)
Overview
Hotel website
650 Grand Canyon Dr, Madison, WI 53719-1044 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Best Western West Towne Suites
Offers & Announcements: BOOK DIRECT & SAVE
Hotel deals
Reviews (483)
Filter reviews
476 results
Traveller rating
222
140
62
32
20
Traveller type
Time of year
LanguageEnglish
More languages
222
140
62
32
20
Show reviews that mention
All reviews made to order breakfast french toast hot breakfast west side room was clean nice stay free breakfast king suite the breakfast area easy access bagels madison wi would definitely stay here again up to date staff was friendly madison area front desk staff
FilterEnglish
Updating list...
1 - 5 of 476 reviews
Reviewed 1 week ago

Whenever business takes me to Madison WI, I stay at this hotel. The staff and manager are exceptional, the complementary made to order breakfast definitely beats other free hotel breakfasts. The hotel provides a limited area shuttle, an extraordinary feature, a friendly ride to and...More

Review collected in partnership with Best Western
Thank Winnie O
Response from Resort815733, Director of Sales at Best Western West Towne SuitesResponded 6 days ago

Thank you for your kind review and thank you for staying with us. We look forward to seeing you again when your travels take you to Madison. Happy travels!

Hotel's Favourite
Reviewed 19 August 2018

Clean lobby, breakfast room, and guest room. Conveniently located to Breese Stevens Field for Ultimate Frisbee tournament, yet well priced. Plenty of parking. Breakfast choices are made-to-order: pancakes, French toast, eggs to your liking, or an omelet, all served with bacon or link sausage. Coffee...More

Review collected in partnership with Best Western
Thank RealKathy
Response from Therese W, Director of Sales at Best Western West Towne SuitesResponded 5 weeks ago

Thank you for your kind review and for taking the time to do so. We are happy to know you enjoyed our made-to-order breakfast and found your room clean and comfy. We hope to see you again during your next travels to Madison. Happy travels!

Reviewed 1 week ago via mobile

I’m loving that the Best Western chain is rebranding and cleaning up their image. Whenever my client books me at a Best Western I cringe and immediately go online to look at pictures and reviews. I’ve been pleasantly surprised more often than not. Kudos to...More

Thank LadyT_speaks
Response from Resort815733, Director of Sales at Best Western West Towne SuitesResponded 1 week ago

Thank you for your wonderfully kind review, Lady T. We love our re-branding, too! We are so glad to know you liked our made-to-order breakfast, it's quickly making us known as the place to stay for breakfast when included with the room rate. Thank you...More

Reviewed 1 week ago

I booked this hotel for 4 different weekends August through October 2018. Consistently clean. Good location to get to downtown. And allows pets (I traveled with dogs - one of the reasons for selecting BW). Rooms. Color scheme is a variety of greys and blacks...More

Thank wmalueg
Response from Resort815733, Director of Sales at Best Western West Towne SuitesResponded 1 week ago

Hello, thank you for taking the time to review our hotel. We strive to create a welcoming and comfortable environment for our guests (and their furry friends) every day. I'm disappointed to know our staff and rooms did not meet your expectations, particularly since our...More

Reviewed 2 weeks ago

The staff always seemed to be willing to go beyond what you could expect. We got this room after another hotel left a text less 20 hours before check-in and we had had that reservation for 29 days to say they did not have a...More

Review collected in partnership with Best Western
Thank Robert S
Response from Resort815733, Director of Sales at Best Western West Towne SuitesResponded 1 week ago

Thank you for taking the time to review our hotel and thank you for staying with us. We hope to see you again in the near future. Happy travels!

View more reviews
About
Description
Near West Towne Mall, this Madison Hotel is situated at a short drive from Alliant Energy Center, CUNA, EPIC, University Research Park and downtown. Visitors to Reddan Soccer park, UW and VA Hospitals also prefer More to stay here. This 100% smoke-free Hotel has free fast WI-FI and free cooked-to-order Breakfast. Hotel provides a 24-hour fitness facility and free pass to YMCA, 24-hour Complimentary Coffee, USA Today and Business Center. All Guest Rooms have luxurious Mattresses, microwaves, refrigerators. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Golf course
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Number of rooms
101
Price range
US$96 - US$235 (Based on Average Rates for a Standard Room)
Also Known As
Best Western West Towne Hotel Madison
,
Best Western Madison
,
Madison Best Western
Location
United States > Wisconsin > Madison
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Number of rooms
101
Price range
US$96 - US$235 (Based on Average Rates for a Standard Room)
Also Known As
Best Western West Towne Hotel Madison
,
Best Western Madison
,
Madison Best Western
Location
United States > Wisconsin > Madison
Photos
Traveller (31)
Room & Suite (51)
Dining (20)
Business Centre & Event Rooms (6)
Nearby
Nearby HotelsSee all 63 nearby hotels
AmericInn by Wyndham Madison West
697 reviews
.15 km away
Radisson Hotel Madison
603 reviews
.27 km away
Quality Inn
37 reviews
.27 km away
Hampton Inn and Suites Madison West
690 reviews
1.72 km away
Nearby RestaurantsSee all 1,083 nearby restaurants
Saigon-Noodles Vietnamese Restaurant
100 reviews
.32 km away
Sa-Bai Thong West
82 reviews
.32 km away
The Melting Pot
113 reviews
.33 km away
Tienda Los Gemelos
21 reviews
.25 km away
Nearby AttractionsSee all 198 nearby attractions
West Towne Mall
32 reviews
.66 km away
Elver Park
17 reviews
.31 km away
Ultrazone Laser Tag
7 reviews
.11 km away
Escape in Time
64 reviews
.50 km away
Questions & Answers
Ask a question
Robert B
30 June 2017|
Answer
Response from DIBWSalesManager | Property representative |
I'm sorry but I am confused by your question.
0
Votes
wholiganlunatic
25 February 2017|
AnswerShow all 2 answers
Response from DIBWSalesManager | Property representative |
Hi. The deposit is up to the full stay plus 10%. It usually takes 3-15 business days to release depending pn ypur bank. We do take a cash deposit in leui of using you card and it is $100.
1
Vote
BeagleGuy5
16 February 2017|
Answer
Response from rst1108 | Property representative |
It is $20 per night per Room. Thank you for checking
0
Votes
Room Tips
"Look elsewhere - this property is not competitive in the class"
wmalueg
1 week ago
Read review
"Rude Staff and management"
moeallan88
15 Sep 2018
Read review
"Room was quite."
256marybethm
2 May 2018
Read review
"Even numbered rooms face away from the highway."
894TerriH
28 Feb 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing