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Best Western East Towne Suites

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Traveller (57)
Room & Suite (43)
Pool & Beach (14)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free High Speed Internet (WiFi)
Free parking
Breakfast included
Fitness Centre with Gym / Workout Room
Airport transportation
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Quiet
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT
Hotel deals

Location

Full view
48Car recommended
Grade: 48 out of 100
37Restaurantswithin 1 km
1Attractionwithin 1 km
774Reviews
109Photos
6Q+A
74Room tips
Traveller rating
  • 333
  • 280
  • 103
  • 35
  • 23
Time of year
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Popular mentions
Hotel's Favourite
There are so many restaurants and retailers in close proximity, many within walking distance! It next to a large shopping center with major retailers. We have stayed at this hotel several times now when we have business at the State Capital. The hotel is located on a road
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Response from Tanya P, General Manager at Best Western East Towne Suites
Responded 2 weeks ago
Dear Gwedo, Thank you for taking the time and leaving us your feedback. We were ecstatic to hear that you enjoyed that there are so many restaurants and retailers close to the hotel and that our location is also convenient for you doing business at the state capital. We look forward to seeing you again when in Madison, WI
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We booked our night hoping to be close to our son and the campus. Unfortunately, we were given the wrong room. The hotel is off the beaten path and away from the campus. The room was not clean. The mattress needed to be replaced long before we arrived. We were unable to
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Response from Tanya P, General Manager at Best Western East Towne Suites
Responded 3 weeks ago
Dear Guest, Thank you for taking the time and leaving us your feedback. We apologize for not meeting your expectations with your stay. We'll work hard at correcting the issues you faced.
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I have stayed in many different places and hotels over the past several years. I have good and bad experiences in great and not so great hotels. I have found the decor can be great but it does not define the character of the staff and setting. The staff here ate great and from
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Response from Tanya P, General Manager at Best Western East Towne Suites
Responded 4 weeks ago
Dear Guest, Thank you for taking the time and leaving us your feedback! We were beyond happy to hear that you thought our staff was great and that you noticed that we do in fact actually care about our work and making guests feel welcomed. We look forward to seeing you again when in Madison, WI
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We came here for one night while traveling, mainly due to reviews we read and the price. First the pros: 1. The staff was outstanding. Everyone was friendly and helpful. The cook at breakfast even came out to ask if everything was OK. 2. We got a room with a walk in shower and
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Response from Tanya P, General Manager at Best Western East Towne Suites
Responded 3 Feb 2019
Thank you for taking the time and leaving us your feedback. On behalf of our entire team we would like to apologize for not meeting your expectations. We feel terrible that you had more cons than pros while staying at our hotel. We would hope that you give us another chance if and when in Madison, WI Please feel free to contact me personally if you would like to discuss any other issue you may have faced while staying with us. 608-244-2020
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I have been working a project in the Madison area. This is the third project here in the last two years. I stayed at other places the first two projects and the previous stays were not nearly as nice as this one! Great location and rate!
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Response from Tanya P, General Manager at Best Western East Towne Suites
Responded 31 Jan 2019
Thank you for taking the time and leaving us your feedback. We are beyond happy to hear that you enjoyed your stay with us. We look forward to seeing you again when in Madison,WI
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BW #1
Madison, Best Western East Towne Suites - Rm 329
Madison, Best Western East Towne Suites - Room 329
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Do you offer a shuttle to camp Randall Stadium?
Hello, Unfortunately our shuttle only runs to and from the Dane County Airport. However we do have Uber here and also several taxi services. The front desk would be more than willing to help you with setting up these services. Camp Randall Stadium is approximately six miles from the Hotel.
0 votes
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Are the showers accessible for people with mobility issues. Are walk in or over a bath tub?
They have some rooms available with walk in showers. Make sure you tell the front desk during reservation.
1 vote
How far is this hotel away from the Dane County Airport?
10-12" - If no traffic
0 votes
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We do offer an airport shuttle, but unfortunately, we don't offer a local shuttle to venues around the city. We would be happy to help schedule a cab ride for you, or, many of our guests have had good success with Uber. We hope to see you soon!
0 votes
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12
"We decided a kingsize bed works best for us. There is more available floor space to move around."
"if you need a handicapped room you need to request a "roll in shower", otherwise you'll get a tub"
"3rd floor rm was Quiet!!~~ Yay!!~~"
"We were on top floor"
"Close to the highway. Many restaurants."
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PRICE RANGE
US$68 - US$154 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western east towne hotel madisonbest western madisonmadison best western
LOCATION
United StatesWisconsinMadison
NUMBER OF ROOMS
123
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