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Hilton Madison Monona Terrace

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#12 of 61 Hotels in Madison
Certificate of Excellence
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Hilton Madison Monona Terrace
Hilton Madison Monona Terrace
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1,031 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Madison Monona Terrace
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Showing 1,022: English reviews
Reviewed 4 weeks ago

Very disappointed with my stay. Hotel room felt like a dingy motel. Greeted with a dirty towel on the floor and there were white stains on the bedside table and what looked like liquid stains on one side of the lamp. Rings of crusted dirt were under the lamp when I moved it. There was dirt all over the thermostat....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 0meredithm
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

I regret this was your experience. I will address with our Housekeeping Team immediately. I assure you this is not the standard we strive for. Our sincere apologies.

Minnesota City, Minnesota
Reviewed 5 weeks ago via mobile

I had a king room on the fourth floor facing the lake. It was spacious, clean, comfortable with a good work desk and chair. There was also a fridge in the room. Suggested improvements would be to swap out the tiny tub for a good shower. Other than that it was a four star room. Location is great. Starbucks and...

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Helpful?
Thank auroraclubjazz
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for taking the time to provide your review. So glad you enjoyed your visit.

Mount Horeb, United States
Reviewed 15 February 2017

The hotel is great, location is extremely convenient. We had a great restful time. We stayed here because of a saturday night gala at Monona Terrace and it was a great decision to do that. It was really easy to just walk down the bridge and get to the venue and not worry about parking etc.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 0farhats
Delavan, Wisconsin, United States
Reviewed 14 February 2017 via mobile

Excellent location and beautiful views of the state capital. I was not pleased they couldn't find my reservation upon arrival immediately. I did contact the hotel manager upon discovering a broken razor blade underneath the bathroom sink and toilet paper stuffed in the peep hole. I was very disappointed about the cleanliness of the Hilton. The heater was also very...

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Helpful?
Thank Bill P
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you Bill for proving your feedback. I am very sorry about the issues with your room. We will address right away with our team. I appreciate your willingness to give us another try. Oh, and the hot tub is fine now.

madison
Reviewed 14 February 2017

we have many meetings downtown, so nice to know that staying at this hotel will always mean a clean room, availability of a bar and parking. this time we didn't eat breakfast there, but have like their breakfast in the past.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank MadisonRosie
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

We are happy to be your home away from home. Thank you for your nice comments MadisonRosie.

Wauwatosa, United States
Reviewed 14 February 2017

I stayed at this hotel during a the week. I found it very clean. It has a great staff, who were all very polite and efficient. The rooms was very comfortable. I would definitely recommend this hotel for anyone travelling to the Madison area for business or leisure.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank kevinhO490RH
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Great to hear you took advantage of Madison Hotel Week, and that you enjoyed your experience. Thanks for the recommendation.

Reviewed 12 February 2017 via mobile

We had an international training for an appliance brand a few kilometers away from the hotel. My officemate and I shared a room with 2 queen sized bed. We had a nice view of the capitol building and the interiors were very classic (circa late 1990s to early 2000s). The room was big for the both of us. But the...

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Helpful?
Thank Nam_Gonzales
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for your review and feedback. I am sorry about the key issue. That is very unusual. I will look into this with our team to see what may have caused this. I'm glad you enjoyed otherwise.

North Aurora, United States
Reviewed 11 February 2017

This is one of my favorite hotels to stay at in Madison, located on Lake Monona it is well worth the stay and avoid the college crowd. I love the chophouse, they have excellent food and service. Steaks are expensive but worth every penny.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Alex A
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Alex thank you for taking the time to share such wonderful comments. We appreciate your loyalty.

Madison, Wisconsin
Reviewed 8 February 2017

Easy to get to, near everything in downtown Madison. The views of the Capitol and the lakes are Stunning! The room was clean and comfortable. The staff at check in was great! The concierge was friendly and very helpful! My only disappointment was I am a Hilton Honors member and used the APP to make the reservation and was offered...

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Helpful?
Thank Sara B
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

You are AMAZING to write such a nice review and give us 5 Stars. Thank you. I will look into the special request piece through the APP right away. Hope to see you again.

Waterford
Reviewed 7 February 2017

Upon arrival at the hotel, Emma checked me in and she was fabulous. She was kind and efficient. We had a two-double deluxe, lake view room. When I arrived in the room, I was impressed. It was much larger than I expected. There was a nice corner pit group with a coffee table and TV near the windows and a...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 445julieanneb
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Your time and attention to detail in your review is greatly appreciated. Please know that we will address the room concerns with our team right away. So pleased to hear about Emma and the other staff members that took good care of you. Thank you for staying with us, and we look forward to a return visit from you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Madison Monona Terrace, perfectly located in downtown Madison just two blocks from Capitol Square, is an elegant property connected by skywalk to the Monona Terrace Convention Center. Choose from a variety of guestrooms and suites with spectaculor views of the State Capitol or beautiful Lake Monona. With an upscale, urban and residential feel to the rooms and public spaces, the hotel boasts full service dining and bar options as well. Transportation service is provided complimentary to downtown locations, including the University and Kohl Center. ... more   less 

Additional Information about Hilton Madison Monona Terrace

Address: 9 East Wilson Street, Madison, WI 53703
Region: United States > Wisconsin > Madison
Price Range: €122 - €284 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Madison Monona Terrace 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Hilton Madison Monona Terrace Hotel Madison
Hilton Hotel Madison
Hilton Monona Terrace Hotel Madison
Madison Hilton
Hotel Style:
#9 Business Hotel in Madison
#10 Romantic Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Madison Monona Terrace staff and other travellers.
6 questions
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Lincolnwood, Illinois
5 months ago
Chicago, Illinois
6 months ago

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Questions? Get answers from Hilton Madison Monona Terrace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sign up for shuttle service ahead of time as they fill up quickly!”
 of 5 bubbles timd96, 22 Mar 2017 | Read review
“Both lake and city views are awesome!”
 of 5 bubbles dguenett, 20 Mar 2017 | Read review
“Both the lake view and the view of the capitol are excellent.”
 of 5 bubbles 124douglash, 22 Feb 2017 | Read review
“Corner rooms with 2 views are AWESOME!”
 of 5 bubbles sarabZ7701XM, 8 Feb 2017 | Read review
“Ask for Lake or Capitol views, a corner room can sometimes give you both!”
 of 5 bubbles AMKaja85, 9 Jan 2017 | Read review
5 of 5