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Hilton Madison Monona Terrace

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#11 of 61 Hotels in Madison
Certificate of Excellence
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Hilton Madison Monona Terrace
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976 Reviews from our TripAdvisor Community

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Showing 967: English reviews
Reviewed 5 days ago NEW

The Hilton is my favorite place to stay in Madison. The service is always classy and professional. From the valet parking attendant to the desk clerk to the bar tender, everyone made us feel welcome and at home. We paid a late night visit to the Olive bar just off the lobby. We had light fare and a cocktail. Everything...

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Helpful?
Thank John C
Chicago, United States
Reviewed 1 week ago

Reserved 3 rooms. One room was not ready but was told it would be asap. The 3rd room was not ready until almost 2 hours after check-in. I called after 1 1/2 hours and was told they "forgot" about us. We had a formal event to go to in the hotel, we were very rushed. Not happy with this hotel.

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Helpful?
Thank R45EAsusanp
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

I am so sorry this happened to you. I will look into what exactly happened and use this as a tool with our team to be better. I only hope you will give us another chance to show you our true hospitality.

Dayton
Reviewed 2 weeks ago

Fabulous hotel with impeccable service and a great location. Lake view rooms are the best @ this pet-friendly property. Next time I visit, I would like to try their Chop House Restaurant for dinner......it looks cosy & inviting.

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Helpful?
Thank Margaret M
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Come back soon and try ChopHouse. You'll love it I'm sure. Thank you for your nice comments Margaret.

Peoria, Illinois
Reviewed 2 weeks ago

When we arrived at check in, the clerk asked us if we wanted a capital view or lake view. We opted for a capital view away from the elevator and ice machine. What we did not ask for was an 8:30am wake up call from construction workers using power tools right outside our door. They were working on the rooms...

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Helpful?
Thank satchel21
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

My sincere apologies for this oversight in your room selection. I will be sure to address with our team. I am pleased Alec took good care of you. I hope you will see this as an isolated incident and give us another opportunity to show you our true hospitality.

Auburn Hills, Michigan
Reviewed 2 weeks ago via mobile

I stay almost exclusively at Hilton properties (for the points), so I have some reference against which I can judge Hilton properties. The view from the hotel was great (I was on the 14th floor facing the water) and the staff were excellent. They were very helpful when it came to addressing my questions and concerns (none of which were...

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Helpful?
Thank Justin B
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

We'll take it...thank you!

Reviewed 2 weeks ago

Have been visiting this hotel for several years when traveling for an annual meeting in Madison. Now visit two additional times a year and still stay here because the location is stellar and the staff superb. My last trip I was called home on a family medical emergency; the staff could not have been more helpful. This is a marvelous...

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Helpful?
Thank msX2860KV
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you so much for your review, kind words and loyalty to our property!

Cleveland, Ohio
Reviewed 2 weeks ago

Stayed for two nights for an event at the Terrace. The staff was patient and friendly, despite being very busy. Self-park was full throughout our stay, but the valets were quick and friendly. Very convenient location to the Capitol. I found the all-day dining menu lacking in options, but there were a few places within walking distance. The room was...

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Helpful?
Thank travelmore09
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for your observations. We will look at that bathroom more closely right away. I hope you will consider giving us another visit one day.

Saint Louis, Missouri
Reviewed 3 weeks ago

We went for the McCormick wedding. See Evalation: parking- not able to park in Hilton garage, difficult to use shower, slow service in the restaurant, given another's bill along with ours at check out.

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Helpful?
Thank 693maryannc
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for your feedback. Unfortunately our parking garage does fill-up at times, but we always offer valet parking or complimentary self-parking at a nearby garage. I hope you will give us another opportunity to show you our true hospitality.

Flemington, New Jersey
Reviewed 3 weeks ago

This hotel was nicely updated with a great restaurant and bar and it was in a nice location. I would recommend this hotel for business travellers. The hotel also has a nice view of the capital building.

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Helpful?
Thank KenA_12344321
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

So pleased you enjoyed our location, views, restaurant and bar. Please come see us again soon!

Cedarburg, Wisconsin
Reviewed 3 weeks ago via mobile

We just needed a place to sleep and this fit. The room is relatively small - a bed, a desk, a chair and a small bathroom. Had a good nights sleep, but housekeeping was there early on Sunday. Said they thought we had checked out. Decent amenities. Two free bottles of water, then you pay.

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Helpful?
Thank Denise A
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for taking the time to review us!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Madison Monona Terrace, perfectly located in downtown Madison just two blocks from Capitol Square, is an elegant property connected by skywalk to the Monona Terrace Convention Center. Choose from a variety of guestrooms and suites with spectaculor views of the State Capitol or beautiful Lake Monona. With an upscale, urban and residential feel to the rooms and public spaces, the hotel boasts full service dining and bar options as well. Transportation service is provided complimentary to downtown locations, including the University and Kohl Center. ... more   less 

Additional Information about Hilton Madison Monona Terrace

Address: 9 E Wilson St, Madison, WI 53703-3421
Region: United States > Wisconsin > Madison
Price Range: €123 - €220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Madison Monona Terrace 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Hilton Madison Monona Terrace Hotel Madison
Hilton Hotel Madison
Hilton Monona Terrace Hotel Madison
Madison Hilton
Hotel Style:
#9 Business Hotel in Madison
#10 Romantic Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Madison Monona Terrace staff and other travellers.
6 questions
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Lincolnwood, Illinois
1 month ago
Chicago, Illinois
3 months ago

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Questions? Get answers from Hilton Madison Monona Terrace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Come back when construction is over.”
 of 5 bubbles satchel21, 20 Nov 2016 | Read review
“King rooms offer TONS of room.”
 of 5 bubbles HughNL, 6 Nov 2016 | Read review
“water view is beautiful”
 of 5 bubbles B1790QZbrucem, 26 Oct 2016 | Read review
“lake view was beautiful but I'm told the capitol view is also incredible”
 of 5 bubbles 878christenf, 24 Oct 2016 | Read review
“select a stunning lake view room”
 of 5 bubbles 751susanl, 13 Oct 2016 | Read review
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