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Fairfield Inn & Suites Madison East

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#20 of 61 Hotels in Madison
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Fairfield Inn & Suites Madison East
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256 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Madison East
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Showing 254: English reviews
Halstead, Kansas
Reviewed 26 September 2016

The staff at the desk was excellent and helpful. We had no issues and would probably stay here again. The room was a bit small, but it was a good location for the airport. Good choices for breakfast, also.

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Helpful?
Thank beth ann k
Phillip M, Manager at Fairfield Inn & Suites Madison East, responded to this review

Thanks for sharing this thoughtful review of your stay with us at Fairfield Inn & Suites Madison East! I'm so thrilled you found the desk staff to be welcoming and helpful! Our goal is to provide memorable service and spotless accommodations, and I'm glad it appears we accomplished this for your stay with us. Whenever your travels bring you back...

Boonsboro, Maryland
Reviewed 3 September 2016 via mobile

I am a Marriott Elite member so I try to use Marriotts when possible. Everything was very nice. I only wish I could say the breakfast experience were better... Good but not great. I highly recommend any of the Marriott chains. They are consistently clean and affordable priced. This one was no exception.

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Helpful?
Thank bflook
Reviewed 19 August 2016 via mobile

Friendly staff, great breakfast, very clean rooms. The location is convenient and yet secluded. Pool, fitness room. Everything you want in a hotel, the value, and a great staff. This is highly recommended.

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Helpful?
Thank Rodney S
Naples, Florida
Reviewed 3 August 2016

This is a nice version of the Fairfield Inn brand. All of the Marriott qualities: outstanding staff (professional and helpful), nice touch on arrival with delicious fresh-baked cookies and hot coffee, comfortable bed, hot breakfast. My only disappointment was that my room, although it had a refrigerator, did not have a microwave! Very unusual. I had to use the microwave...

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Helpful?
Thank Don T
Jeff R, General Manager at Fairfield Inn & Suites Madison East, responded to this review

Thank you for staying at the Fairfield Inn & Suites. I am happy to see we provided you with great accommodations and friendly service. I also appreciate your feedback on adding microwaves to our guest rooms. Please come back again on your next visit to the area. JRyan

Cedar Rapids, Iowa
Reviewed 2 August 2016

We will have to say that our stay was a tad disappointing. -The room was really small compared to other chains. -The air conditioner was very loud. -The room smelled of mold. -The remote did not work properly. -The bathroom was in need of repair. -The shower head needed cleaned/replaced as water did not come out properly. -One of the...

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Helpful?
Thank dalesandn2016
Jeff R, General Manager at Fairfield Inn & Suites Madison East, responded to this review

Thank you for your great comments. I appreciate all types of feedback. I apologize we did not meet your or our goals during your stay. I KNOW we can do better in all areas you mentioned. I will use your feedback for training opportunities. I am confident that your next stay we will exceed your expectations. JRyan

Chariton
Reviewed 1 August 2016

On our to Door County, Madison was a great stop and the Fairfield being our choice was not disappointing. Clean and neat, quiet and close to highway. Breakfast was great and we were on our way to experience what Wi had to offer.

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Helpful?
Thank Linda B
Jeff R, General Manager at Fairfield Inn & Suites Madison East, responded to this review

Clean and quiet, I love the awesome comments. Although Door County is a beautiful vacation destination, I am happy that you stopped by to see us. Keep us in mind on future visits you have in the Madison area. JRyan

central Illinois
Reviewed 23 July 2016

We just returned from the Wisconsin Dells after a 5 day vacation with our 4 grand daughters. Our reservations at the Dells enabled us to use the water park the day of arrival before check in and also the day of check out after we had already checked out. Living about 5-6 hours away we decided to book a room...

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Helpful?
Thank shooter1951
ehoerlffis, Front Office Manager at Fairfield Inn & Suites Madison East, responded to this review

Thank you for your feedback! We are glad to have provided you a warm and welcoming environment and that all of your expectations were met or exceeded. We hope to see you again during your next visit to the Madison area.

Pennsylvania
Reviewed 22 July 2016

This property is well maintained and the rooms are comfortable. The room is quiet and bed was so comfortable I overslept! They have a nice breakfast which is included (hot and cold items and plenty of choices). We ran into a problem (their error) and the staff could not have been more responsive, caring and helpful to resolve this for...

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Helpful?
Thank Lisa M
ehoerlffis, Front Office Manager at Fairfield Inn & Suites Madison East, responded to this review

Thank you for your comments! We are glad that you enjoyed our beds, breakfast, and customer service. We look forward to your next visit to Madison!

Silver Spring, Maryland
Reviewed 21 July 2016

The hotel is bright and friendly like the staff. I especially remember Emily and Selena as being very helpful. We had a view of Madison and even the Capitol (in the far distance) from our room. The hotel is on the far east side of the city, a quick 10 minutes from the airport. (not as convenient if you are...

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Helpful?
Thank Luusmeitli
ehoerlffis, Front Office Manager at Fairfield Inn & Suites Madison East, responded to this review

Thank you for your feedback! We will be sure to recognize Emily and Selena for their helpfulness. We are glad that you enjoyed your stay and our vast breakfast options. We hope to see you again the next time you are in the Madison area!

Darien, Illinois
Reviewed 11 July 2016 via mobile

Stayed here for one night and was very happy. Front desk was quick to check in, rooms clean, and free breakfast had plenty of options. Has pool, hot tub, fitness center, and nice outdoor areas to enjoy outdoors. Easy access to highway and restaurants outside city as well as quick ride to downtown.

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Helpful?
1Thank AviatorMat
ehoerlffis, Front Office Manager at Fairfield Inn & Suites Madison East, responded to this review

Thank you for your comments! We are glad to have made you feel at home with our speedy check in, clean rooms, and updated breakfast options. We hope to see you again during your next trip to the Madison area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Fairfield Inn & Suites by Marriott Madison East is located within one mile of over 150 shops and restaurants and is just a hop, skip and a jump off Interstate 90/94 and the Dane County Regional Airport. The hotel is just minutes from downtown Madison, University of Wisconsin, Kohl Center, Covance, Alliant Energy Center and the Overture Center. ... more   less 

Additional Information about Fairfield Inn & Suites Madison East

Address: 2702 Crossroads Drive, Madison, WI 53718
Region: United States > Wisconsin > Madison
Price Range: €104 - €168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Madison East 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Madison East
Fairfield Inn & Suites Madison East Hotel Madison
Hotel Style:
#4 Family Hotel in Madison
#6 Business Hotel in Madison
#16 Romantic Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Madison East staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites Madison East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had the best room by far, I was right in front near the pool and across from breakfast”
  • No idea what the green bowl is for, but thankfully it doesn't move, so it can't get broken.
  • Who's that on the bed?
  • Emma did a perfect job cleaning.
 of 5 bubbles Bravestar1, 9 Jan 2017 | Read review
“Rooms opposite of the highway are quieter..but you need to be aware of the light from the top of the building on the other side”
 of 5 bubbles 839pennyh, 9 Jan 2017 | Read review
“2nd floor rooms very hot. Unable to control temp via the thermostat. Be weary of the $20 per room pending charge when booking”
 of 5 bubbles , 29 Dec 2016 | Read review
“I enjoyed an upper room on the north side of the building close to the stairs.”
 of 5 bubbles 300kirkf, 18 Oct 2016 | Read review
“room 132 great view”
 of 5 bubbles lor35805, 17 Oct 2016 | Read review
5 of 5