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Comfort Suites Madison West

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#31 of 61 Hotels in Madison
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1 room 2 adults 0 children
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Comfort Suites Madison West
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207 Reviews from our TripAdvisor Community

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Showing 205: English reviews
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Mosinee
Reviewed yesterday NEW

Stayed there overnight with family for weekend getaway. Rooms were clean, comfortable, and spacious. Lots of charging stations for all your electronic stuff. Full free Breakfast was outstanding. The guy running the full stocked pub was very friendly. Received 4 free drink tickets at check-in. Front desk staff was very friendly. Kids loved the large swimming pool and spa. Half...

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Helpful?
Thank Ancha71
Delafield, Wisconsin
Reviewed 3 weeks ago

If only every mid-priced hotel was like this. Room was lovely, nice size, very comfortable & clean. We had a 2-person whirlpool that would actually fit 2 people. Breakfast was decent. There is a complimentary happy hour for 2 hrs in the evening (I don't know if it's free on weekends.) Nice pool & spa area. Staff is very efficient....

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Thank Crazywabbit
Reviewed 3 weeks ago

Stayed there on an overnight trip with our family to see the sights in Madison. Very nice hotel and super friendly staff. Hotel is clean and well maintained. We did not partake in the happy hour but there were a lot of guests who did and they seemed to enjoy it. The breakfast was nice and so was the pool....

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Helpful?
Thank Dave F
Kristen L, Manager at Comfort Suites Madison West, responded to this review

Thank you Dave! So happy you enjoyed your stay here in Madison! We appreciate you taking the time to let us know how we are doing. Hope to see you again soon! Comfort Suites-Madison west.

Genoa City, Wisconsin
Reviewed 3 weeks ago

I stick by my last review. However, the general manager needs to learn a bit about how to treat their guests. Being a manager at another CS, I decided to wait on this review out of courtesy. I was travelling with interns from several countries. While getting ready to leave, one of the interns bumped the mirror and it fell...

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Helpful?
Thank Hejira44
Kristen L, Manager at Comfort Suites Madison West, responded to this review

Dear Hejira44, Thank you for your review. I am the individual that actually first responded to this incident. I would like to clarify a few things. We did go to the room to maker sure every individual was alright prior to the conversations that followed. I apologize if there was any communication barrier when I was speaking to the guests....

Waconia, Minnesota
Reviewed 3 weeks ago via mobile

I stayed at the Comfort Suites Madison West while in town for business. The hotel is clean and neat. The staff was great, FREE drinks were nice, breakfast was good, pool and hot tub area was great as well. I would recommend this property.

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Helpful?
Thank Matt W
Kristen L, Manager at Comfort Suites Madison West, responded to this review

Dear Matt W Thank you, Thank you, Thank you. Thank you for such kind words. Thank you for taking the time to share with other what a nice property we are, and thankyou for recommending our property! It makes us continue to do what we do best. I will make sure to share your review with all departments. We hope...

Reviewed 22 December 2016 via mobile

Walking into the hotel there is a calming feeling from the set up to the decor. We're down here for our son's surgery and the location was only a few miles from the UW Children's Hospital. The staff was super accommodating and friendly. The front office manager was super helpful with us having to extend our reservation. The rooms are...

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Helpful?
Thank Gretchen A
Kristen L, Manager at Comfort Suites Madison West, responded to this review

Hi Gretchen, What a great start to our New Year. Thankyou!! We greatly appreciate your kind words. I will make sure to share this with all departments here. Sincerely, Comfort Suites-Madison West

Michigan
Reviewed 13 December 2016

We stayed with these guys for a long time while we were between homes and they are the most professional, helpful, kind, timely, well-trained.......and did I say professional? We have never experienced hotel staff as good - and we have stayed in many hotels around the world. The breakfast was amazing too - so many choices! The bar, bartender, and...

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Helpful?
Thank LHMI
Kristen L, Manager at Comfort Suites Madison West, responded to this review

Dear B & L, We loved having you, and we ALL miss you ohhhh sooo much!! Thank you for all the kind words, they mean the world. We were very lucky to have had the pleasure to spend the time we had with the both of you. You both are truly amazing people! It makes us smile to see you...

Racine, Wisconsin
Reviewed 9 December 2016

Great price and the rooms are a nice size. The staff is extremely friendly, kind, and helpful. Has a great pool and hot tub! Faucet needs some help in the bathroom - it looks like there were recent upgrades in the bathroom, but it needs some help. A little musty smelling throughout the halls too. I know this just happens...

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Helpful?
Thank Michelle S
Kristen L, Manager at Comfort Suites Madison West, responded to this review

Hi Michelle, Thank you for taking to time to let us know how your stay was. We are consistently working to make our hotel your home away from home. We will take a look at that faucet in your room. Thanks so much for letting us know. We are happy that you enjoyed yourself while visiting Madison. Hope to see...

Madison, WI
Reviewed 8 December 2016

We were upgraded to a whirlpool room.Had a nice room on the first floor near an exit which was great for our dog. Room was nice and did use the pool. Did not eat breakfast as too crowded and coffee was empty already at 8 am.

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Helpful?
Thank pugsley7
Kristen L, Manager at Comfort Suites Madison West, responded to this review

Hi Pugsley7, Thank you for your kind review. We appreciate your taking the time to let us know how your stay went. Sorry to hear that or breakfast room was so crowded when you came down to get food! We do have meeting space next to the breakfast area available that we use at times when we see the breakfast...

Schaumburg, Illinois
Reviewed 20 November 2016

My family has gone here a couple of times now and will definitely be back! The pool is warm and big, and there is a hot tub from which you can watch your kids in the pool. The staff is excellent, and the snack bar is fantastic - even making kiddy cocktails for my daughter. The only thing I wish...

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Helpful?
Thank mom512016
Kristen L, Manager at Comfort Suites Madison West, responded to this review

Thank you for this, ncyanks3! We are so happy that you continue to enjoy your visits with us! We definitely love seeing you. Have a wonderful Thanksgiving, and hope to see you soon. Best, Kristen

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
All Suite Madison Wisconsin Hotel is situated walking distance from shopping, dining and more on Madison's West Side. Free hot breakfast buffet daily, free cocktails to the hotel's lounge Mon. - Sat. from 5-7pm, free high speed internet including wireless and free airport shuttle based on availability. Amenities include an oversized pool, whirlpool and fitness center. Relax in a Two Story Suite and/or Whirlpool Suite. ... more   less 

Additional Information about Comfort Suites Madison West

Address: 1253 John Q Hammons Dr, Madison, WI 53717
Region: United States > Wisconsin > Madison
Price Range: €104 - €195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Madison West 2.5*
Number of rooms: 93
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Also Known As:
Comfort Suites Madison West Hotel Madison
Madison Comfort Suites
Hotel Style:
#14 Family Hotel in Madison
#28 Business Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Madison West staff and other travellers.
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Questions? Get answers from Comfort Suites Madison West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 2-story suites are unique and fabulous. You sleep upstairs in a loft so there is virtually no noise.”
 of 5 bubbles LHMI, 13 Dec 2016 | Read review
“Good for dogs.”
 of 5 bubbles pugsley7, 8 Dec 2016 | Read review
“If you have allergies, request a pet-free room when making reservations.”
 of 5 bubbles mom512016, 20 Nov 2016 | Read review
“Do not stay on the first floor.”
 of 5 bubbles baseballfan08, 10 Aug 2016 | Read review
“There is a nice pub style restaurant across the street.”
 of 5 bubbles 123-Kati-2, 7 Jul 2016 | Read review
5 of 5