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Madison Concourse Hotel and Governor's Club

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Madison Concourse Hotel and Governor's Club
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1,276 Reviews from our TripAdvisor Community

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There are newer reviews for Madison Concourse Hotel and Governor's Club
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Showing 1,260: English reviews
Reviewed 20 March 2017

This hotel benefits from not being part of a chain. You feel the personal touch everywhere. Service is phenomenal, rooms are great, and everyone is so friendly. The restaurant serves great food and the location cannot be beaten.

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Helpful?
Thank Lalita d
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

What an honor, Lalita! Thank you so much for taking the time to rate your experience at our hotel, and for that awesome review title. We strive each and every day to make sure all of our guests feel important and special during their visits, so we are so glad to hear you felt that way! We hope to see...

Dubuque, Iowa
Reviewed 17 March 2017

Clean - affordable - great location ! Feels like a cozy little hotel but has all the perks of a big hotel - aka - Starbucks in the lobby ! Parking - valley - $10.00. No need for your car - you can walk to fun pubs, great food, music and theater. The Madison Public Library - surrounded by cool...

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Helpful?
Thank ckpearl3
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

We are so happy to hear you had such a nice stay, Ckpearl! Thank you so much for taking the time to write about your visit. We love being a comfy and cozy place for guests to return to after a busy day - but also love being able to give them all those perks you mentioned as well. Thanks...

Grand Blanc, Michigan
Reviewed 16 March 2017 via mobile

It was my first time visiting Madison and I'm really glad I chose this place to stay. I booked it through Priceline and I don't know how much of a discount it was but the price I paid seemed extremely reasonable. The lobby was beautiful and the staff was very friendly leaving a good first impression. Our room had a...

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Helpful?
Thank hna44
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Thank you so much for taking the time to write such a wonderful review, Hna44! We are so glad to hear you were happy with your choice - and honored that you chose us as your first official Madison hotel. We do sincerely apologize, however, for the double payment with parking. If you reach out to me at kschaid@concoursehotel.com, I...

La Crosse
Reviewed 16 March 2017

We have stayed here numerous times, and have always had great service from the front desk to the bartender at the governors lounge. Great location to walk to the Overture Center. Rooms are impeccable.

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Helpful?
Thank Ruth K
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Yay! We are so happy to hear that you loved your most recent stay - and even happier that we have the honor of having you as a repeat guest. We hope to never stop impressing you, and to have you as a guest many more times. Best, Stephanie

Saint Paul, Minnesota
Reviewed 15 March 2017

I was always a fan of the hotel's nostalgic decor, but it was time for a redo. I was a bit shocked with the transformation (which I wasn't expecting), but it is fitting for the time. As always, it has the best location for wandering State Street and the Capitol Square. The rooms are clean and classic. Beds were comfortable....

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Thank MNBBadger
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

We are so glad you liked the renovations, MNBBadger! The renovations process was so exciting for us - we love this hotel and want to always make it perfect for our guests. One of the things that we love about our hotel is our guests - whether they be business travelers, sports enthusiasts, or just fans of the Madison area....

Madison
Reviewed 14 March 2017 via mobile

The hotel is somewhat pricey but it is so worth it. The cleaniness of the hotel is excellent the employees have wonderful customer service as well as very polite. The hotel made me feel like i was someone important, this is my new getaway hotel.

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Helpful?
Thank Angeline C
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

We are so glad you enjoyed your stay so much, Angeline! It's great to hear that you found our team to have such great customer service. You are so important to us! Thanks for visiting The Madison Concourse Hotel and Governor's Club.

North Hollywood, California, United States
Reviewed 6 March 2017

I have been staying at The Concourse for ten years now. Over the years, I have come to realize that staying in the Governor's level is worth the money. The food, drink and service in the Govenor's Club is well worth the extra money. The rooms are clear, comfortable and up to date. The first floor remodel is gorgeous. For...

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Helpful?
Thank DOCJAE
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

We are so honored to be your first choice when visiting Madison, DOCJAE! Thank you so much for taking the time to review your visit, and for saying such wonderful things about our guest rooms and our hotel. We certainly love the Governor's Club Lounge too - especially that view! We can't wait to see you again soon.

Appleton, Wisconsin
Reviewed 6 March 2017

Conferences and large groups can be tricky for a hotel to do really well. The Concourse was amazing as I attended and planned an event at this wonderful downtown Madison venue. The food was delicious, the rooms clean and beautiful and the staff mid-west polite!

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Helpful?
Thank WHSAbarb
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Wow! What a compliment, WHSAbarb! We are so glad that we impressed you throughout the planning process of your event, and especially the day of. We can't wait to share your kind words with our sales team. They will be so thrilled! Thank you, Stephanie

Caledonia, Wisconsin
Reviewed 4 March 2017

My husband and I were given a wonderful gift for my birthday.. A one night stay at Madison Concourse Hotel in one of the Governor's Club rooms.. Great weekend with complimentary food and drinks ..beautiful view of the State Capital Building at night. All The staff were very friendly and attentive. Felt like Royalty! Loved the atmosphere and relaxing night!...

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Helpful?
Thank Senorita1957
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

We are so happy you had such a wonderful birthday with us, Senorita1957! Thank you so much for taking the time to write about your stay at The Madison Concourse Hotel and Governor's Club. That view from the Governor's Club Lounge really is breathtaking - isn't it? We hope to see you again soon. Maybe we could become your annual...

La Crosse, Wisconsin
Reviewed 1 March 2017

My husband and I have been going to the Concourse in Madison, Wisconsin for almost twenty years.It is locates close to the capitol building. You might even get a view from your room ( I would definitely request it). Three of the upper floors are part of the Governors floors. It is more expensive, but if you like a full...

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Helpful?
Thank Kris608
StephanieLaBella, Guest Relations Manager at Madison Concourse Hotel and Governor's Club, responded to this review

Wow, Kris! Thanks for this absolutely heartwarming review. We are so unbelievably lucky to have had you as guests all these years. It's what makes our jobs worth it! Having guests return to us time after time means we're doing something right! We're so glad you have such fond memories and experiences in our Governor's Club Lounge - the bartenders...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Madison’s hotel. Our staying power is confirmed by our long-standing dedication to being downtown Madison’s premier hotel and we are proud to be named Best Hotel for Business and Pleasure by Madison Magazine. We offer our guests a special Madison experience through our distinctive customer focus and perfect location that cannot be found at a chain hotel. ... more   less 

Additional Information about Madison Concourse Hotel and Governor's Club

Address: 1 West Dayton Street, Madison, WI 53703-2582
Region: United States > Wisconsin > Madison
Price Range: €143 - €280 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Madison Concourse Hotel and Governor's Club 3.5*
Number of rooms: 373
Reservation Options:
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Also Known As:
Madison Concourse Hotel And Governors
Concourse Hotel Madison Wi
Hotel Style:
#2 Business Hotel in Madison
#2 Green Hotel in Madison
#3 Romantic Hotel in Madison
#10 Family Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from Madison Concourse Hotel and Governor's Club staff and other travellers.
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Culver City, California
over a year ago
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Madison, Wisconsin
1 month ago
Collierville, Tennessee
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Questions? Get answers from Madison Concourse Hotel and Governor's Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay a few bucks more and enjoy The Governors Club level. Avoid rooms that stare at the condo next door.”
Humulus51, 25 Apr 2017 | Read review
“Room 909 had a great view of the lake, good view of the sunsets and was quiet.”
sdhk4love, 10 Apr 2017 | Read review
“Top 3 floors offer best views of the Capital building or the lake, also Gov. Club amenities.”
604JonH, 7 Apr 2017 | Read review
“Governor's Club rooms are worth every penny”
jckdnls2017, 30 Mar 2017 | Read review
“Book a room on one of the Governor's Club floors...top 3 floors.”
langdani317, 30 Mar 2017 | Read review
5 of 5