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Holiday Inn Hotel & Suites Madison West

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331 Reviews from our TripAdvisor Community

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Showing 331: English reviews
Roanoke, Virginia
Reviewed 2 January 2014

I was recently in town for business and chose to stay at the Holiday Inn. I like their IHG Rewards program and found that this one has an Italian restaurant which seems a little out of the norm for a Holiday Inn. The hotel seems like it can use a little updating and the decor in the lobby seems a...

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Helpful?
Thank JohnTraveler2013
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

We are happy that you had the opportunity to try our restaurant Benvenuto's Italian Grill located inside the Holiday Inn Hotel & Suites. The restaurant is open for breakfast, lunch and dinner, and offers a variety of entrees, from pasta, seafood or steaks. It is great for families as well and offers the Holiday Inn Kids Eat Free Program. Thank...

Seattle, Washington
Reviewed 31 December 2013

I recently stayed at Holiday Inn and Suites in Madison, WI on a business trip to Epic. On Friday, December 20, as I was reconciling the charges on my corporate credit card I noticed a charge for $263.75 in addition to my room charge. I called the hotel and they told me that I was charged a smoking fee. This...

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3Thank sauncm1
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for taking the time to let us know about your stay at the Holiday Inn Hotel & Suites Madison West. We appreciate you letting us know about the smoking charges you received and the way you feel it was handled. The hotel is a non-smoking hotel and we want all of our travelers to be aware of this...

Lubbock, Texas
Reviewed 22 December 2013

Have stayed here a couple of times on business, the staff are courtesies and well trained. Rooms will be due an update soon, if you like a soak in the bath make sure you ask for an upgraded room. If you don't mind a low press shower then stay on the 4th floor, its quieter up there

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Helpful?
Thank Welltravelled1956
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for staying with us while you are traveling to Madison for business. The hotel is located on Madison's West side and located just 3 blocks from many restaurants and shopping. We offer a full service restaurant and lounge on property, as well as our fitness center and business center. Complimentary internet is provided in all guest rooms. We...

Galesville, WI
Reviewed 29 November 2013

This hotel was a great value for our family. My grandkids loved the waterpark, and it was just the right size for young children. The front desk and pool staff were attentive and helpful. The lobby is beautiful, and the breakfast buffet was okay. Overall, I liked this place and hope to return soon.

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Helpful?
Thank Patricia351
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for staying with us for your getaway with your family. It is the perfect place to visit - your children can have fun in Crawdaddy Cove Waterpark and adults can relax in the whirlpool or just unwind at our Benvenuto's Bar - The Holiday Inn offers a variety of room types to choose from to fit your travel...

Reviewed 16 November 2013 via mobile

We stayed here for a family night away before we went to a play in Fort Atkinson. We booked this hotel due to the fact it advertised a water park and we have family in Madison. If your children are very little the water park is great, but we have a 6 and 8 year old and that is probably...

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Helpful?
Thank Leslielf
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for choosing the Holiday Inn Hotel & Suites while you were visiting the Madison area with family. The Crawdaddy Cove Waterpark is the perfect getaway with small children - however even adults can go down our slide. There is also a whirlpool, game area and boat area with slides for small children. I apologize our guest room did...

Bloomington, Illinois
Reviewed 26 October 2013 via mobile

Booked this hotel at the last minute. It was myself, wife and 10 year old daughter. On our way back home from Mayo's. The hotel looked very upscale and inviting. The rooms were clean. We ate at their in house restaurant. Very good food and reasonable considering it was a pricier menu. Now for the down side. Their advertised water...

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Helpful?
Thank Steve P
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for staying at the Holiday Inn Hotel & Suites home of Crawdaddy Cove Waterpark while you were passing through the Madison area. I am happy to hear you enjoyed our waterpark and Benvenuto;s Italian Grill Restaurant. I apologize you had to deal with the noise of one of our other quests. Our goal is to make sure our...

Milwaukee, Wisconsin
Reviewed 22 October 2013 via mobile

Room was large and nicely decorated but beds/pillows not that comfortable to us. Front desk staff were nice and helpful. Pool area was unique and nice but small. Don't know I would necessarily call it a "water park", but my kids still had fun. Went on the weekend so seemed a little crowded and there was a B-day party there...

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Helpful?
Thank JSNDRLNW
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for staying with us while you were passing through the Madison, and for taking the time to let us know about your stay. We appreciate your feedbeack about the waterpark and will address it with our staff. Our goal is to make sure our guests have a fun and enjoyable time during their stay with us. Crawdaddy Cove...

Waukesha, Wisconsin
Reviewed 13 October 2013

We recently stayed for a wedding, and were pleasantly surprised by the amenities of the property. The on-site Italian restaurant was ideal for a pre-wedding lunch with friends. The pool area is great for kids. Adults will enjoy the hottub. The staff was friendly and our room was clean. We were able to check in early without issue, and our...

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1Thank SarahBoehm
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for staying with us at the Holiday Inn Hotel & Suites Madison West, home of Crawdaddy Cove Waterpark - Have fun on the slides or just relax in the whirlpool. The hotel is a great place for families of all ages. You can relax in our Lobby Bar area by the fireplace, enjoy cocktails or dine at Benvenuto's...

Buenos Aires, Argentina
Reviewed 7 October 2013

This hotel is amazing for the rating. Way above the average hotel. The pool is awesome and the hotel looks like a 4 star hotel. REALLY worth it, specially if traveling with Family and kids. The beds were very comfortable and the lobby luxurious. There was a wedding going on and there was not a sound or vibration bothering in...

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Thank jjllau
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for staying with us at the Holiday Inn Hotel & Suites while you were in town for the Dairy Expo. The hotel offers something for everyone. Kids can enjoy the waterpark, adults can unwind at one of our bars or have breakfast, l;unch or dinner at our Benvenuto's Restaurant. The hotel is located just 6 miles from the...

Champaign, Illinois, United States
Reviewed 30 September 2013

We stayed at this property for an a wedding, and I'm of two minds about it. One the plus side, the facilities, food, and service for the wedding were lovely, the on-site restaurant had very good food (albeit poor service), and the common areas were better than a typical Holiday Inn (we didn't use the pool, though, which seems to...

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Helpful?
Thank Daniel N
GeneralManagerps, General Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for taking the time to let us know about your stay at the hotel. I apologize we did not meet your guest room expectations. Our goal is to deliver excellent customer service and to make sure our travelers have a comfortable and relaxing stay. Please contact the General Manager at the hotel if you would like to discuss...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Hotel & Suites Madison West This upscale full service Madison, Wisconsin hotel is walking distance to dining and upscale shopping at the Greenway Station in Middleton, WI. Located less than 3 miles from the University of Wisconsin Madison Research Park and 5 miles from the University of WI Hospital & Clinics, Camp Randall Stadium & the downtown Madison, Wisconsin capitol. Complimentary daily shuttle to and from Epic Systems & other businesses, airport & attractions by pre-arrangement. Expect to be impressed at this Madison, WI hotel if you are visiting one of the areas nearby - 5 miles from the Kohl Center, Alliant Energy Center and a short drive to the Monona Terrace Convention Center and the Madison Overture Center. Spacious guest rooms with business amenities; free wireless in-room high-speed Internet access and free airport shuttle. 69 deluxe suites; whirlpool suites, two room suites and kid suites. Executive level business floor. On-site George's Chophouse Restaurant and Z Martini Piano Lobby Bar, room service and 4,000 square feet of elegant Madison, WI meeting space. Catering to the needs of business travelers with such unique programs as: our Monday - Thursday Priority Club Reception from 5 PM - 7 PM or our bonus point offers, see Priority Club rates for details. Traveling with your family? Enjoy this Wisconsin hotel's Indoor Water Park - Crawdaddy Cove! ... more   less 

Additional Information about Holiday Inn Hotel & Suites Madison West

Address: 1109 Fourier Drive, Madison, WI 53717
Region: United States > Wisconsin > Madison
Price Range: €118 - €185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Madison West 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Madison West
Holiday Inn Madison
Madison Holiday Inn
Hotel Style:
#17 Family Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Madison West staff and other travellers.
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Questions? Get answers from Holiday Inn Hotel & Suites Madison West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the ground floor.”
 of 5 bubbles Accountname24, 7 Mar 2017 | Read review
“You may want to ask for a room with a window (not poolside).”
 of 5 bubbles jennifermoa2016, 26 Feb 2017 | Read review
“Kids Suite 2002 was perfect for adults with 2 young kids.”
 of 5 bubbles ericab934, 28 Jan 2017 | Read review
“For children ask for pool side room”
 of 5 bubbles sam61554, 10 Jan 2017 | Read review
“ask to have a room that overlooks or walks out to the pool area”
 of 5 bubbles beckmac23, 3 Jan 2017 | Read review
5 of 5