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Holiday Inn Hotel & Suites Madison West

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Traveller (39)
Room & Suite (44)
Pool & Beach (16)
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Overview
  • Excellent38%
  • Very good32%
  • Average16%
  • Poor8%
  • Terrible6%
Travellers talk about
“pool area”(44 reviews)
“kids eat free”(14 reviews)
“bunk beds”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (364)
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Traveller rating
131
118
59
32
24
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Time of year
LanguageEnglish
131
118
59
32
24
Show reviews that mention
All reviewspool areakids eat freebunk bedsthe indoor water parklifeguard on dutyfamily suiteattached restaurantmadison westexecutive levelwest sideon site restaurantmini fridge and microwavelarge bathroomking roomfree drinksi highly recommend this hoteldells
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131 - 135 of 364 reviews
Reviewed 17 January 2015 via mobile

Very hospitable and clean. Pool area is nice for young ones. Near good shopping and easy to get to and find. Opportunities: breakfast is not free and I didn't see the value or quality of the $11 buffet. The video game/arcade area is extremely outdated...More

Thank TimmyV42
Response from GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison WestResponded 19 January 2015

Hello, and thank you for letting us know what a wonderful experience you had while staying with us at the Holiday Inn Madison West. We are happy to know you so enjoyed the Crawdaddy Cove Waterpark located inside our property - the only one in...More

Reviewed 7 January 2015 via mobile

The room was clean, the bed comfy, the layout decent and spacious, but our suite lacked a tub, and rather had a shower. That was weird. The elevator is slow, so i preferred the stairs, and would have rather had breakfast included than a watermark...More

Thank Sandra F
Response from GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison WestResponded 11 January 2015

Thank you for writing your review, and for taking the time to mention the great experiences you had with the service and hotel amenities. All multi-occupancy rooms have a tub at this hotel, meaning the suites and the rooms with two double beds. Executive and...More

Reviewed 5 January 2015

Our family booked this hotel with one of their "New Year's Eve" packages where we got the room, swimming passes to Crawdaddy Cove, a free pizza with drinks, and a free bottle of cheap bubbly along with some hats and horns to ring in the...More

Thank ChemSteve
Response from GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison WestResponded 11 January 2015

Hello, and thank you for writing such a great review. Although geared towards children under the age of 14, The Crawdaddy Cover Waterpark located inside our hotel offers a wide range of amenities for children of all ages, including an activity pool, wading pool, game...More

Reviewed 4 January 2015

Even though we had some problems, I would stay here again. Staff took care of minor problems fairly fast. Nice small water park for children under 13yrs. And I could not believe they had 2 lifeguards on duty. Rooms are big and fairly new. Had...More

Thank Mike H
Response from GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison WestResponded 11 January 2015

Thank you for mentioning your frequent trips to our property, and for mentioning how great the staff has been during those visits. We do have over 14 different room types available here at our hotel, of which many have specific perks and nuances. Many of...More

Reviewed 31 December 2014

A hotel I frequent on a regular basis for my business travel. Always nice and clean. The first floor rooms have high ceilings which I don't particularly care for but other then that the rooms are nice. Nice lobby and lounge. Efficient staff. Convenient (for...More

Thank Emily R
Response from GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison WestResponded 4 January 2015

Hello, Thank you for taking the time to write such a fantastic review. We are happy to hear you have had the opportunity to experience all the Holiday Inn Madison West has to offer for both the business and family traveler. Yes, high ceilings are...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Airport Transportation
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$112 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Family Hotel in Madison
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Family Hotel in Madison
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (39)
Room & Suite (44)
Pool & Beach (16)
Dining (2)
Business Centre & Event Rooms (4)
Questions & Answers
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Jenny W
5 January 2017|
Answer
Response from Brandywine2 | Reviewed this property |
Sorry to be so late in getting back to you. I believe the passes are free if you are guests in the hotel. We've had guests join us from outside the hotel and we used the passes for their kids as we didn't have kids with us.
0
Votes
Phyllis E
24 October 2016|
Answer
Response from GeneralManagerps | Property representative |
We at this time, are not pet friendly per se, however, with supplemental documentation, we do accept service animals. Thank you for your inquiry and we hope to see you soon!
0
Votes
Tyson M
21 October 2016|
Answer
Response from GeneralManagerps | Property representative |
Great question. Of course!!!!! You will be able to use your passes on the day of departure up until approximately 12noon. Don't forget, we sell day passes sun-thurs for $15/per.
0
Votes
Room Tips
"Far away from the pool (indoor water park) Top floor (high ceilings on first floor, all sounds echo)"
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"Ask for a room on the parking lot side as the rooms on the opposite side face the indoor water park."
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"4th floor is the executive level but don't expect much"
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"A room on the top floor to avoid loud noise above your head"
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