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Holiday Inn Hotel & Suites Madison West

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Holiday Inn Hotel & Suites Madison West
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321 Reviews from our TripAdvisor Community

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Showing 321: English reviews
Dousman, Wisconsin
Reviewed 12 March 2014

This is a great hotel for families! Stay in - enjoy the waterpark pool (ideal for small children) and dine at (or order room service from) Benvenutos which has WONDERFUL food options for the whole family! This place has become a favorite close-to-home "escape" for us.

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Helpful?
Thank Sue L
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Crawdaddy Cove Waterpark is the perfect getaway if you don't want to travel a long distance. Just a short drive to family fun to be inside after a long winter. The perfect location for spring break you children will enjoy our indoor fun - slides, game area, whirlpool and water basketball. The hotel offers a variety of room types from...

Madison, Wisconsin
Reviewed 6 March 2014

Our fun little family of 6 decided to go on a mini vaca to, well, the other side of town! With our eager 8 year old and her little siblings (3,2 &.1 yr. olds) all packed in from the North side of Madison and arrived to a few days of pure FUN! The hotels crew was super friendly from the...

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Helpful?
Thank Zelly2255
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for staying at the Holiday Inn Hotel & Suites home of Crawdaddy Cove Waterpark the perfect getaway for your family with small children. We will share your great feed back about our waterpark staff. We appreciate you letting us know. The waterpark has something for everyone with our waterslide, fun boat area for toddlers, game area and whirlpool....

Chicago, Illinois
Reviewed 26 February 2014

Greated by friendly staff at the front desk after a long day. Room was great, service top notch. Everything was great... Many 4 star hotels could learn something here. Had breakfast in the restaurant and it was well priced.

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Helpful?
Thank BruceEdwardChiTown
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for taking the time to let us know about your Excellent Service you received during your stay with us. Our goal is to make sure we exceed our travelers expectations. We look forward to see you again when you are traveling to our area.

London, United Kingdom
Reviewed 21 February 2014

I was here for business meetings last week and stayed a few nights. The rooms are pretty average, worst aspect is that the air conditioning/heating units are extremely noisy. They seem to start screeching even when they are switched off....so makes for a restless sleep. The mini bar/fridge was also extremely noisy - so finally ended up just switching it...

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Helpful?
Thank tahirs
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for staying at the Holiday Inn Hotel & Suites while attending your meeting. We appreciate you taking the time to let us know about your experience at the hotel. Your feedback will help us correct our mistakes and make sure our staff is trained properly so we can provide better service and make sure our guest's have a...

Pekin, Illinois
Reviewed 21 February 2014

My husband booked this room for one night for a little weekend getaway to Wisconsin. We were originally booked for Friday night, but ended up returning on Monday night due to the snow storm. I don't know if I would call "Crawdaddy Cove" a water park, but it reminded me of the Holidome's that many Holiday Inn's had back in...

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Helpful?
2Thank Megan L
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

The Crawdaddy Cove Waterpark located in the Holiday Inn Hotel & Suites Madison West is the perfect getaway for families with small children. And what a perfect getaway on a snowy winter day. We are happy you were able to come in from the cold and snow to swim and relax in the waterpark and enjoy our Bar offering a...

Cedar Rapids, Iowa
Reviewed 5 February 2014

http://shredmom.com/uncategorized/asked/ Dear Holiday Inn Madison West, I stayed at your hotel a few weeks ago. My card was double charged for my reservation. It took multiple phone calls and 3 weeks to receive a refund. When we arrived on Friday night, our room reservation was messed up, and we had to go back to the front desk to fix it,...

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Helpful?
1Thank Danelle M
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

We appreciate you taking the time letting us know about the problems you had during your Our goal is to make sure our guests have a good experience when they are staying with us. We will be addressing your concerns with our staff to make sure this does not happen again. We appreciate your business and hope you will give...

Madison, Wisconsin
Reviewed 3 February 2014

My wife and I stayed this hotel which is less than 2 miles from our house. We were there on a Friday night as my wife was there for a customer appreciation party. We knew that we'd be drinking so we felt the right thing to do was get a cab or stay the night. So we decided to stay...

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Helpful?
Thank Herbhaubrich
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

It was our pleasure having you as our guest last weekend. We are happy you enjoyed your stay and the event at the hotel. It was great to have the opportunity to show you our amenities we have to offer when catering events in our banquet space that can accommodate up to 200. Our goal is to make sure we...

New Bedford, Massachusetts
Reviewed 21 January 2014

Stayed at the hotel for business. The staff was very pleasant. Room was clean. The lobby was inviting with a fireplace. The attached restaurant was pretty good. I didn't get to try the pool, but the noise from the pool can be loud. The shuttle drivers were pleasant and willing to take us to local eateries.

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Helpful?
Thank momy319
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for staying with us at the Holiday Inn Hotel & Suites Madison West during your business trip to Madison. The hotel offers a relaxing lobby featuring our Benvenuto's Bar to enjoy your favorite cocktail after a long day of traveling or meetings. The restaurant is open for breakfast, lunch and dinner. The hotel offers complimentary airport shuttle and...

Fishers, Indiana
Reviewed 5 January 2014

The water park is awful. It's a small slide and fountain for young children. Family of hotel staff stayed above us - 8 PEOPLE - noise was horrible. Staff unhelpful. Bars, etc closed due to high vacancy.

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Helpful?
Thank INJANEL
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for taking the time to let us know about your stay. The Crawdaddy Cove Waterpark is perfect for children ages 2 - 10. It features a boat area with small slides and 1 large slide that goes into the pool area. You can also relax in the whirlpool pool or play games in the game room area. I...

Madison, Wisconsin
Reviewed 3 January 2014

We did not stay at the hotel, but paid for day passes to the Crawdaddy Cove Water park. I went with my almost 2 year old son. Pros: My son loved the water park. There were several small slides he could go down by himself and some bigger ones I went with him. The water in the small pool was...

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Helpful?
1Thank egersten
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

The Crawdaddy Cove Waterpark located in the Holiday Inn Hotel & Suites is perfect for small children The can play on one of our slides on our kiddie boat play area, or our slide that goes into the large pool. All of our rooms include up to 4 wristbands with your stay. We do offer day passes based on availability...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Hotel & Suites Madison West This upscale full service Madison, Wisconsin hotel is walking distance to dining and upscale shopping at the Greenway Station in Middleton, WI. Located less than 3 miles from the University of Wisconsin Madison Research Park and 5 miles from the University of WI Hospital & Clinics, Camp Randall Stadium & the downtown Madison, Wisconsin capitol. Complimentary daily shuttle to and from Epic Systems & other businesses, airport & attractions by pre-arrangement. Expect to be impressed at this Madison, WI hotel if you are visiting one of the areas nearby - 5 miles from the Kohl Center, Alliant Energy Center and a short drive to the Monona Terrace Convention Center and the Madison Overture Center. Spacious guest rooms with business amenities; free wireless in-room high-speed Internet access and free airport shuttle. 69 deluxe suites; whirlpool suites, two room suites and kid suites. Executive level business floor. On-site George's Chophouse Restaurant and Z Martini Piano Lobby Bar, room service and 4,000 square feet of elegant Madison, WI meeting space. Catering to the needs of business travelers with such unique programs as: our Monday - Thursday Priority Club Reception from 5 PM - 7 PM or our bonus point offers, see Priority Club rates for details. Traveling with your family? Enjoy this Wisconsin hotel's Indoor Water Park - Crawdaddy Cove! ... more   less 

Additional Information about Holiday Inn Hotel & Suites Madison West

Address: 1109 Fourier Drive, Madison, WI 53717
Region: United States > Wisconsin > Madison
Price Range: €119 - €165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Madison West 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Madison West
Holiday Inn Madison
Madison Holiday Inn
Hotel Style:
#17 Family Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Madison West staff and other travellers.
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Questions? Get answers from Holiday Inn Hotel & Suites Madison West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For children ask for pool side room”
 of 5 bubbles sam61554, 10 Jan 2017 | Read review
“ask to have a room that overlooks or walks out to the pool area”
 of 5 bubbles beckmac23, 3 Jan 2017 | Read review
“1st floor is okay for noise”
 of 5 bubbles tomcL1591JT, 12 Nov 2016 | Read review
“Go for 4th floor unless you constantly want to hear people above you at night.”
 of 5 bubbles dawnjohn75, 24 Oct 2016 | Read review
“Avoid one that fronts the pool”
 of 5 bubbles 490theos, 20 Sep 2016 | Read review
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