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Crowne Plaza Hotel Madison

486 reviews
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Traveller (102)
Room & Suite (95)
Dining (9)
Overview
  • Excellent19%
  • Very good26%
  • Average24%
  • Poor17%
  • Terrible14%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (486)Write a Review
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141 - 145 of 485 reviews
Reviewed 30 August 2015

It's move in weekend at UW/Madison so options were limited. This hotel is out of the way. First two nights nightly charge was $150. Night before move-in they raise it to $485. I get surge pricing but this seems like highway robbery. It would be...More

1  Thank dawn b
Response from Tracey H, Director of Sales at Crowne Plaza Hotel MadisonResponded 31 August 2015

Dear Dawn B, Thank you for your recent review. I am sorry that your experience with us was not an enjoyable one. We do strive to ensure that all of our guests are well taken care of and are comfortable and content. We had experienced...More

Reviewed 20 August 2015

The hotel is very nice, beds are comfortable, and rooms are clean. The staff is very professional and accomodating. There are arcade games and pool table beside the pool area, and a restaurant, starbucks, and bar inside the hotel. The only 2 compaints is there...More

Thank Bea H
Response from Tracey H, Manager at Crowne Plaza Hotel MadisonResponded 31 August 2015

Dear Guest, Thank you for writing a review on your recent stay at the Crowne Plaza Madison. I will pass your comments along to the team. We value your business and look forward to your return. Enjoy the rest of your summer....

Reviewed 15 August 2015

We've stayed here a bunch during work in Madison. In the winter, we can freuently find it on the discount hotel sites. While this hotel is more upscale than others in close vicinity, it doesnt offer the basic amenities that those do (free breakfast, in-room...More

Thank Kate L
Response from Tracey H, Manager at Crowne Plaza Hotel MadisonResponded 17 August 2015

Dear Guest, Thank you for your comments. We are in the process of addressing the Furniture challeges with the help of our Engineering team. We are also looking into purchasing more refrigerators to have for our guests. We hope you will continue to use the...More

Reviewed 14 August 2015

The room never got cool - we slept sweating on top of the sheets all night. There was a gross smell of sewage coming from the bathroom. This permeated our room throughout our stay. We didn't have time to try and get a different room,...More

1  Thank Amanda M
Response from Tracey H, Manager at Crowne Plaza Hotel MadisonResponded 17 August 2015

Dear Guest, I am so sorry you had a poor experience at our hotel. We are looking into the AC and Sewage odor you spoke of. We appreciate you taking the time to let us know so we can take corrective action. I have alerted...More

Reviewed 10 August 2015

Great customer service! The workout was 80+ degrees which made it almost unbearable to workout. The bed was great. The room looked like they made some improvements, but the workmanship was a little sloppy. Overall, a nice place to stay.More

Thank Kimberly574
Response from Tracey H, Manager at Crowne Plaza Hotel MadisonResponded 12 August 2015

Dear Guest, Thank you for staying at the Crowne Plaza Madison. I am sorry to hear about how warm it was in the fitness room while you were here. I will take this right to our Chief Engineer to resolve right away, thank you for...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$107 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (102)
Room & Suite (95)
Dining (9)
Pool & Beach (5)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
whatsupstephaz
20 June 2016|
AnswerShow all 2 answers
Response from virginia g | Reviewed this property |
We were fine but you can't get the room really cold. I think it was mid 70's.
0
Votes
Bill F
18 August 2015|
Answer
Response from Karen T | Property representative |
Good Morning, Bill---We have NBCSP. I am not sure if this channel carries the NASCAR race or not. We also offer several ESPN channels. Please let me know if we can be of further assistance. We hope we are able to meet your... More
0
Votes
Room Tips
"Go somewhere else"
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"Stay at another hotel"
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"Lots of hotels along this strip, but we were travelling and we did not have much time to look for options."
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"Ask for a room facing outward so you don't overlook the pool, unless that's your thing"
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