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Crowne Plaza Hotel Madison

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Traveller (101)
Room & Suite (95)
Dining (9)
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Overview
  • Excellent18%
  • Very good24%
  • Average27%
  • Poor17%
  • Terrible14%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
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Reviews (495)
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11 - 15 of 494 reviews
Reviewed 27 February 2018

Having read many uncomplimentary online reviews of this hotel we were unsure about using it, but it suited the area we needed. It is true as others have commented that, lobby aside, the hotel is looking tired. However the room was clean, bed comfortable, bigger...More

Thank DaphneWillis
Response from Eric L, Front Office Manager at Crowne Plaza Hotel MadisonResponded 1 March 2018

Thank you for taking the time to tell us about your recent stay. I am sorry to hear that your stay with us was anything but perfect. We are in the process of making several changes and updates throughout the hotel in order to provide...More

Reviewed 20 February 2018 via mobile

I live nearby so I seldom stay at Madison hotels. I live 20 miles north of Madison and I needed a room as I had an early flight from Madison and the weather forecast had the possibility of ice. I thought I would stay at...More

Thank LLL160
Response from Eric L, Front Office Manager at Crowne Plaza Hotel MadisonResponded 21 February 2018

Thank you for taking the time to tell us about your recent experience. I am sorry that your stay with us was anything but perfect. We are in the process of making several changes and updates throughout the hotel to provide a more enjoyable experience...More

Reviewed 18 February 2018

This place is a nightmare. Dirty rooms. Poor working conditions. Run down and need of repairs. Rooms very hot and stale, Smelled bad. Tub would not drain. Kept up all night by noisy guest, loud music from pool area.More

Thank Diana L
Response from Eric L, Front Office Manager at Crowne Plaza Hotel MadisonResponded 20 February 2018

Thank you for taking time to tell us about your recent stay. I am sorry to hear that your stay with us was anything but perfect. We are in the process of making several updates and changes throughout the hotel to make our guests more...More

Reviewed 19 January 2018

History: Opened in 1987. Renovated in 2009. Interior Décor: Old style Crowne Plaza. Deserves another round of renovation. Exterior Appearance: 6 story building that looks like it was built in 1980's. Outside View from the room I stayed (325): Houses in the neighborhood. Room size:...More

Thank setotravel
Response from Eric L, Front Office Manager at Crowne Plaza Hotel MadisonResponded 22 January 2018

Thank you for telling us about your recent stay with us. Again, I am so terribly sorry for how your stay with us started out. I do want to let you know that we are in the process of making several updates throughout the hotel...More

Reviewed 17 January 2018

Our entire stay from start to finish was a disaster. Either our rooms was boiling lava hot, or freezing cold. Their response was-"all of our blower motors need to be replaced". I watched a cook come out of the bathroom and NOT was his hands....More

Thank garyfong28
Response from Eric L, Front Office Manager at Crowne Plaza Hotel MadisonResponded 22 January 2018

Thank you for taking time to tell us about your recent stay with us. I am sorry that your stay with us was anything but perfect. We are in the process of making several updates and improvements throughout the hotel to make all of our...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Banquet Room
Conference Facilities
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$100 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$100 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (101)
Room & Suite (95)
Dining (9)
Pool & Beach (5)
Business Centre & Event Rooms (13)
Questions & Answers
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whatsupstephaz
20 June 2016|
AnswerShow all 2 answers
Response from virginia g | Reviewed this property |
We were fine but you can't get the room really cold. I think it was mid 70's.
0
Votes
Bill F
18 August 2015|
Answer
Response from Karen T | Property representative |
Good Morning, Bill---We have NBCSP. I am not sure if this channel carries the NASCAR race or not. We also offer several ESPN channels. Please let me know if we can be of further assistance. We hope we are able to meet your... More
0
Votes
Room Tips
"Go somewhere else"
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"Stay at another hotel"
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"Lots of hotels along this strip, but we were travelling and we did not have much time to look for options."
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"Ask for a room facing outward so you don't overlook the pool, unless that's your thing"
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