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Quality Inn & Suites

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Quality Inn & Suites
Quality Inn & Suites
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132 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites
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Showing 130: English reviews
Cherokee Village, Arkansas
Reviewed 27 June 2015

Excellent customer service. Great and convenient location with plenty of quality Q's. Unfortunately the employees were working in extremely hot conditions on the account of no air conditioning in front office. Fortunately all employees from desk manager to housekeeping were able to keep their attitudes and customer service cool. Absolutely loved the quality of free USA today free paper. Shower...

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Helpful?
Thank Jayson o
Vishal P, Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time and writing this wonderful review regarding your stay at our hotel. We appreciate all the positive feedback that we get. We are glad that you enjoyed your stay with us and hope to see you soon on your next trip to Hot Springs, AR.

Reviewed 19 June 2015 via mobile

I don't do this often however, I wanted to say how delighted I was to be treated so nicely by the staff member at this hotel. The staff members name is Paige Grimmett. She was really busy and yet still wasn't mean and nasty to me or even short with me. I was having a terrible morning and she just...

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1Thank rhock1184
Vishal P, Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time and writing this wonderful review regarding your stay at our hotel. We appreciate all the positive feedback that we get. We are glad that you enjoyed your stay with us and hope to see you soon on your next trip to Hot Springs, AR.

texas hillcountry
Reviewed 11 June 2015 via mobile

This was, by far, THE most disgusting place we've ever stayed. We arrived about midnight after driving from Houston so we were tired. We were given a key to a room and schlepped all our stuff upstairs. I always inspect rooms and went into the bathroom and turned on the light. What I saw was shocking! The toilet was full...

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1Thank plattapus
Vishal P, Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time and letting us know about the issue you had during your stay. I apologize for your experience at our hotel. We take every step to provide the best guest experience and on this case it sounds like we did not follow on that. I hope you will give us another opportunity in the future...

Reviewed 29 May 2015

the representative by the name of Paige Grimmett was very helpful and knowledgeable she explained the rates and just was friendly. She has an awesome personality.I would recommend this hotel to everyone. She makes your stay worthwhile.

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Helpful?
Thank Patricia J
Vishal P, Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time and writing this wonderful review regarding your stay at our hotel. We appreciate all the positive feedback that we get. We are glad that you enjoyed your stay with us and hope to see you soon on your next trip to Hot Springs, AR.

Reviewed 25 May 2015

Staff was very helpful. I booked a smoking room by mistake, and on a holiday weekend they were nice enough to move things around to put us in a non-smoking room. Clean room. AC worked great! Typical cont. breakfast. Firm mattress which is a pro if you like firm, but a con if not. Great location. Pool looked clean but...

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Helpful?
Thank Jason W
Vishal P, Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time and writing this wonderful review regarding your stay at our hotel. We appreciate all the positive feedback that we get. We are glad that you enjoyed your stay with us and hope to see you soon on your next trip to Hot Springs, AR.

Bakersfield, California
Reviewed 24 May 2015

The hotel needs updating and cosmetic attention (peeling paint on walls, ceiling had a few cracks but never leaked). The location was perfect. It was close to most attractions and restaurants, which was great. The staff member, Paige G, was extremely helpful! She was very friendly and really made the difference for my rating of this location. If you have...

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1Thank bigtowncountry
Vishal P, Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time and writing this wonderful review regarding your stay at our hotel. We appreciate all the positive feedback that we get. We are glad that you enjoyed your stay with us and hope to see you soon on your next trip to Hot Springs, AR.

Jacksonville, Arkansas
Reviewed 14 May 2015

the lady at the front desk Paige is very helpful and made us feel at home. We live on the lake and after all these storms we had in the last week. The water got in our house and we had to stay in a motel. Quality Inn was a nice place to stay for the money. They have a...

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Thank LakeQueen2014
Vishal P, Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time and writing this wonderful review regarding your stay at our hotel. We appreciate all the positive feedback that we get. We are glad that you enjoyed your stay with us and hope to see you soon on your next trip to Hot Springs, AR.

Kettering, Ohio
Reviewed 14 May 2015

This is a 4 star for a value hotel. 60 got me a king bed, fridge, microwave, satellite tv, and relatively comfy hotel. Beats motel 6 and other value and budget hotel. Some carpet stains and sofa stains. Outside doors are kind of scarred and patched up. Would stay here again. Satellite tv a plus. It is near the lake....

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1Thank waterdance
Vishal P, Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time and writing this wonderful review regarding your stay at our hotel. We appreciate all the positive feedback that we get. We are glad that you enjoyed your stay with us and hope to see you soon on your next trip to Hot Springs, AR.

Hot Springs, Arkansas, United States
Reviewed 7 May 2015

Like the old saying never judge the book by it's cover. Quality Inn needs a few coats of paint on the outside like the doors and in the breakfast area and in a couple of the rooms. The staff there is very friendly and helpful. The beds are comfortable even though they are nothing like mine at home. There are...

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Helpful?
Thank Paige G
Vishal P, Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time and letting us know about the issue you had during your stay. I apologize for your experience at our hotel. We take every step to provide the best guest experience and on this case it sounds like we did not follow on that. I hope you will give us another opportunity in the future...

Reviewed 3 May 2015 via mobile

Paige at the front desk was very helpful,polite & friendly. She made us feel right at home. Therefore,the next time we are in Hot Springs, we will definitely stay at the Quality Inn & Suites on Central Avenue.

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Thank brockforness
Vishal P, Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time and writing this wonderful review regarding your stay at our hotel. We appreciate all the positive feedback that we get. We are glad that you enjoyed your stay with us and hope to see you soon on your next trip to Hot Springs, AR.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Laundry Service

Additional Information about Quality Inn & Suites

Address: 4319 Central Ave., Hot Springs, AR 71913 (Formerly Econo Lodge Inn & Suites)
Region: United States > Arkansas > Hot Springs
Price Range: €64 - €118 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Econo Hotel Hot Springs
Econo Lodge Inn And Suites
Econo Lodge Hot Springs
Hot Springs Econo Lodge
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Quality Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the first floor with people next to us but it was quiet.”
 of 5 bubbles timothys392, 18 Feb 2017 | Read review
“We had a quiet room on 1st floor; great because I have back problems.”
 of 5 bubbles dmcj611, 20 Jul 2016 | Read review
“Ground floor rooms are easier than toting luggage up 2 flights of stairs.”
 of 5 bubbles LGenes, 12 Jan 2016 | Read review
“rooms away from front are quieter”
 of 5 bubbles 571eddiet, 7 Jul 2015 | Read review
“Get a dart and map of hotel layout. Throw dart and stay in room where dart lands. Because all rooms are equipped with value Q's for you.”
 of 5 bubbles jaysono737, 27 Jun 2015 | Read review
5 of 5