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Quality Inn & Suites

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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138 Reviews from our TripAdvisor Community

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Showing 136: English reviews
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Reviewed 4 weeks ago via mobile

I debated and debated in which motel I would choose for my 7 year anniversary trip to Hot Springs. Quality inn didn't rate so well, but neither did some of the other motels. I settled on Quality Inn. Walked in an encountered the receptionist Bobbie. When I say you meet all kinds of people, I met a nice, courteous, friendly...

Thank Dillt25
00gc, Manager at Quality Inn & Suites, responded to this review

We are delighted to know you had a great time in the Ouachita Mountains on your anniversary and that you enjoyed your stay at Quality Inn & Suites Hot Springs. It is great to read you loved your well-appointed room, and that you were impressed with the service provided by our associates. I will be sure to share your compliments...

Rolla, Missouri
Reviewed 14 November 2016

The rooms were very clean and the area seems safe. We had two rooms and felt comfortable leaving the doors open during the day, so the grandchildren could come and go. The breakfast was great, better than expected for Quality. All the food was fresh and hot and a young lady was cleaning the entire time we were there. When...

Thank Mel426
About Hotel's Favourite Review
ManagerX1, Manager at Quality Inn & Suites, responded to this review

We appreciate your fantastic review! Your satisfaction is our top priority, so we are happy to read that we exceeded expectations. We have the best team in the area, and they love getting feedback from delighted guests. We are especially proud to share your comments with breakfast and front desk associates. More importantly, we are pleased that your experience with...

Cabool, Missouri
Reviewed 16 April 2017

We stayed at this Quality Inn 2 separate Weekends while attending the races at Oaklawn Park, and although it is an old building, our king rooms were clean and very spacious with plenty of room to sit bags, a charging station for tech items, the beds are comfortable, the linens are not bad, but the best feature is the full,...

Thank motraveler50
00gc, Manager at Quality Inn & Suites, responded to this review

Dear motraveler50, Thank you for your review and for being our guest. We are glad that your overall stay was pleasant and that you loved the hot breakfast we offer. However, we apologize for failing to meet your expectations regarding some of our furnishings. Your feedback has been shared with our engineering team to be dealt with accordingly. We appreciate...

Mukwonago, Wisconsin
Reviewed 30 March 2017 via mobile

Had to switch rooms. Went to plunge into phone behind night stand found dead bugs and to much dust. They said the do deep cleaning on Friday, but behind the nightstand on other side of bed was much cleaner. So I am sure they missed some cleaning.

Thank jschwane
00gc, Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us and for your review. We are committed to delivering outstanding service, so we are truly sorry we fell short of your expectations. Our housekeeping team works diligently to clean our guest rooms and we clearly missed the point with your room. We have shared your feedback with our team to ensure that we do...

Reviewed 29 March 2017 via mobile

Average in every way...bathroom was clean....security lock on door was missing, yes they did have deadbolt....bed spreads were king size, beds were not, so looked rather sloppy...breakfast was better than I expected...it is located close to everything in Hot Springs

Thank Dill3455
00gc, Manager at Quality Inn & Suites, responded to this review

Thanks for the feedback. We are glad you had an overall pleasant stay and that our location was perfect for your needs. We appreciate your observation about room and have taken a note of it. Your concerns will be shared with our the respective teams. Thank you again, and we hope to have the opportunity of welcoming you back soon! ...

Reviewed 20 March 2017 via mobile

The people at the front desk were very friendly and helpful. They also have a free breakfast from 6am -9am good food. The price was reasonable the room was clean the bed was comfortable. The only thing I saw was a few pieces in the ceiling in the restroom that needed fixed. Enjoyed the stay.

Thank Terry k
00gc, Manager at Quality Inn & Suites, responded to this review

It was a pleasure to have you as our guest. We are glad you liked the service and facilities we provide as well as you found as to be good value. That being said, we are sorry that you encountered some maintenance issues in the bathroom. Our Engineering team is checking the room to make any repairs. It is our...

Anoka, Minnesota
Reviewed 17 March 2017 via mobile

We had a good stay at the Quality Inn. This was our base for our travels around the Hot Springs area. Other folks who have reviewed this hotel have said that it's an older hotel that could use some updating, and I agree with that. Our room had an odor when we walked in, which we cured with a trip...

Thank crmav18
00gc, Manager at Quality Inn & Suites, responded to this review

Thank you for posting your review. It is nice to know you enjoyed your overall stay with us and our pricing and service were to your satisfaction. We appreciate your feedback about updates and look forward to hosting you and your family again the next time your travels bring you this way. Guest Relations

Lexington, Kentucky
Reviewed 18 February 2017

The hotel is older and needs work on it. The carpeting in our room was completely worn out in areas especially around the entrance to the bathroom. It appeared that they sprayed the toilet seat with a cleaning solution and then closed the lid without cleaning the fluid off, it looked like a male had urinated all over the seat....

Thank Timothy S
00gc, Manager at Quality Inn & Suites, responded to this review

Thank you for your feedback. I am sorry that you were disappointed with the condition of our hotel and regret if any inconvenience caused. Your observations are appreciated and have been shared with the appropriate individuals in our organization as we map out a plan for future upgrades and improvements. On a positive note, we are pleased that you liked...

Reviewed 18 February 2017 via mobile

We picked this hotel because they allowed pets. That's the good part. The shower head was so low we had to bend over to get our hair wet. The bathroom had been patched and covered mold with paint. The beds were hard leaving us sore each morning. The staff were nice and accommodating but I'm sure looking forward to sleeping...

Thank Bytemyhyny
00gc, Manager at Quality Inn & Suites, responded to this review

Thank you for your review and positive comments about our hotel. We are sorry that you encountered maintenance issues in your room. Our Engineering team is checking the room to make any repairs. It is our goal to provide an excellent stay for every guest, so thank you for bringing this to our attention. We look forward to having you...

Cape Girardeau, Missouri, USA
Reviewed 12 February 2017 via mobile

We were greeted by a very friendly and helpful woman at the front desk. She was soon joined by a man who was also friendly and helpful. Great way to start our visit! Our room was a suite that had an incredibly comfortable bed which was very clean and well stocked with plenty of towels. The complimentary breakfast bar was...

Thank Graced79
00gc, Manager at Quality Inn & Suites, responded to this review

Thank you for the wonderful review of your visit to Quality Inn & Suites Hot Springs. We are so delighted that you loved our outstanding front-desk service, the variety of hot and cold items on our complimentary breakfast, as well as your clean and comfortable suite. We appreciated having you as our guest and look forward to serving you again...

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04/06/2017 05/06/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Laundry Service

Additional Information about Quality Inn & Suites

Address: 4319 Central Ave, Hot Springs, AR 71913-7206 (Formerly Econo Lodge Inn & Suites)
Region: United States > Arkansas > Hot Springs
Price Range: €67 - €114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Econo Lodge Inn And Suites
Econo Hotel Hot Springs
Econo Lodge Hot Springs
Hot Springs Econo Lodge
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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over a year ago

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Questions? Get answers from Quality Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the first floor with people next to us but it was quiet.”
timothys392, 18 Feb 2017 | Read review
“We had a quiet room on 1st floor; great because I have back problems.”
dmcj611, 20 Jul 2016 | Read review
“Ground floor rooms are easier than toting luggage up 2 flights of stairs.”
LGenes, 12 Jan 2016 | Read review
“rooms away from front are quieter”
571eddiet, 7 Jul 2015 | Read review
“Get a dart and map of hotel layout. Throw dart and stay in room where dart lands. Because all rooms are equipped with value Q's for you.”
jaysono737, 27 Jun 2015 | Read review
5 of 5
US$86* /night
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Prices are for 1 room, 2 adults
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