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The Hotel Hot Springs & Spa

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The Hotel Hot Springs & Spa
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172 Reviews from our TripAdvisor Community

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Showing 172: English reviews
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Reviewed 2 days ago NEWvia mobile

Nice clean hotel...wood laminate floors in the rooms... comfy beds and plenty of pillows ... mini fridge and microwave... We ate at the hotel sports bar/grill and the food was good ... the hotel also offered valet parking which was very nice ... we didn't use the shuttle to Oaklawn but it is offered... front desk staff was friendly and...

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Thank lazyctraveler
Little Rock, Arkansas
Reviewed 5 days ago NEW

The renovated rooms were sharp, beds very comfortable and the great location is a five minute walk from several quality restaurants and a 15 minute walk from historic bath house row and all the shops along Central Ave.

Review collected in partnership with this hotel
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Thank jasonpF4834AA
GMHotelHotSprings, General Manager at The Hotel Hot Springs & Spa, responded to this review

Thank you!

Camden, United States
Reviewed 5 days ago NEW

I was very impressed with the renovations to the Hotel Hot Springs. The room and bathroom were both larger than I expected and very clean. The bed was comfortable and breakfast was very fresh and delicious. I will definitely recommend this hotel to friends and family and I look forward to staying here again.

Review collected in partnership with this hotel
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Thank Angel H
GMHotelHotSprings, General Manager at The Hotel Hot Springs & Spa, responded to this review

We look forward to your next stay with us!

Reviewed 6 days ago NEW

Its been a while since we have been to Hot Springs, we were so very impressed with the staff and accommodations at this hotel. When we arrived our room was not ready so we headed to the bar onsite, very relaxing atmosphere and everyone was so nice!!!! The King rooms were sold out so I booked a double queen room...

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Thank Christopher and... T
GMHotelHotSprings, General Manager at The Hotel Hot Springs & Spa, responded to this review

We thank you and look forward to your next visit!

little rock
Reviewed 1 week ago

Beautifully large updated hotel, however there were ladybugs all over the room(dead & alive). Front desk would never answer the phone, had to go down there. The breakfast was very good for it to be free.

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Thank alexcA9372MF
GMHotelHotSprings, General Manager at The Hotel Hot Springs & Spa, responded to this review

We appreciate the great comments as well as your concerns. I apologize for that experience with the lady bugs. We are working on a quick solution so that our guests are not affected.

Austin, TX
Reviewed 1 week ago

We loved Hot Springs and will come back, but we will probably explore other places to stay. There's nothing really wrong with this hotel, it's just that there's nothing really great either. The rooms do not have carpet and are very clean, but the food is average, the parking is down the street, the elevators are scary slow and there...

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Thank MommaGottaChat
GMHotelHotSprings, General Manager at The Hotel Hot Springs & Spa, responded to this review

Thank you for taking the time to give us a review. I appreciate the recommendation to any travelers looking for a clean and modern place to stay. We are located downtown and within walking distance to bathhouse row, art galleries, Historic Hot Springs and many great local restaurants.

Oklahoma
Reviewed 1 week ago

This hotel used to be "The Austin" which was in bad need of redecorating. This new hotel went all out on interior design and amenities. I stayed here in 2015 also and barely recognized the place when I came back in July 2016. It looks amazing! The staff is excellent! The breakfast is okay, but there is plenty of it....

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Thank krebbers
GMHotelHotSprings, General Manager at The Hotel Hot Springs & Spa, responded to this review

We appreciate the review and your weonderful comments.

Bentonville, Arkansas
Reviewed 1 week ago

Great staff, good breakfast, nice bar and nice view. The shuttle is a plus!! Very clean and the open area in lobby is fabulous. We have stayed at The Arlington for several years but like this much better! Look forward to coming back soon!

Review collected in partnership with this hotel
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Thank House1956
GMHotelHotSprings, General Manager at The Hotel Hot Springs & Spa, responded to this review

We appreciate you taking the time to give us a review. Thank you for the great comments!

Jonesboro, Arkansas
Reviewed 1 week ago

Rooms are very nice ,newly remodeled, great service ,excellent breakfast . Very close to the convienent center. Within walking distance of many restaurants,parks I would highly recommend staying here.

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Thank lhammett27
GMHotelHotSprings, General Manager at The Hotel Hot Springs & Spa, responded to this review

Thanks! Come back and see us soon.

Memphis, Tennessee
Reviewed 1 week ago via mobile

The Hotel Hot Spring had a complete remodel last year. It is fabulous now, everything is nice and clean, modern, up to date. The beds are super comfy! Love the barn door and that they put tile throughout the room! There are two reasons for 4 stars: 1: the eggs on breakfast buffet are lacking 2: the elevators are still...

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2Thank TNmomhas1
GMHotelHotSprings, General Manager at The Hotel Hot Springs & Spa, responded to this review

Thank you for choosing us and the great review! We continually try and improve things so that every visit is better than the last. Our elevators are still undergoing modernization and hope they will be completed soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Breakfast included
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
The Hotel Hot Springs1& Spa is located in downtown Hot Springs with a beautiful view of the Ouachita Mountains and is adjacent to the Hot Springs Convention Center, via a covered walkway. We rise 14 stories high and offer 200 guestrooms. Our guests enjoy our renovated restaurant which features over 40 TV's in a high energy sports atmosphere. The hotel has just completed the first phase of the total renovation. The Spa, pool and fitness center will be opening in 2017 ... more   less 

Additional Information about The Hotel Hot Springs & Spa

Address: 305 Malvern Ave, Hot Springs, AR 71901-5445 (Formerly The Austin Convention Hotel & Spa)
Region: United States > Arkansas > Hot Springs
Price Range: €120 - €181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Hotel Hot Springs & Spa 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
Austin Hotel Hot Springs
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel Hot Springs & Spa staff and other travellers.
7 questions
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Eureka Springs, Arkansas
5 months ago
Richmond, Texas
Cary, Illinois
1 month ago
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Questions? Get answers from The Hotel Hot Springs & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Love the updated rooms and love love love your shuttle. Hats off to Leon and Wills!”
 of 5 bubbles House1956, 15 Feb 2017 | Read review
“Higher floors have nice views but as of February 2017, the elevators are very slow.”
 of 5 bubbles AnAppleFan, 14 Feb 2017 | Read review
“They are all about the same and I have stayed many times here and they have all been quiet.”
 of 5 bubbles alisD3866PW, 6 Feb 2017 | Read review
“Excellent rooms, clean and spotless”
 of 5 bubbles jamiesD4097HI, 4 Feb 2017 | Read review
“ The only slight negative is that the shower door design, although modern, trendy and appealing to the eye, makes for a cold surprise when trying to turn the water on😳”
 of 5 bubbles jmbernard, 2 Feb 2017 | Read review
5 of 5