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We recently stayed at the Red Roof Inn for a family weekend. Needless to say, we will never stay there again. Everything else was booked so this was our last option. Our room had a bad smell to it. We could hear our neighbor's conversation...More
Response from 00gc, Guest Relations Manager at Red Roof Inn Hot SpringsResponded 5 July 2017
As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations. We apologize for any odor and for the "uninvited visitors" you found. We assure you we do everything possible to discourage their existence in our...More
Very nice, clean, comfortable rooms at a reasonable rate and the staff is great. All rooms have free wifi, flat screen TV, microwave and refrigerator. Chandra and Hiten are so pleasant and helpful at the front desk and try their best to please everyone. The...More
Response from 00gc, Guest Relations Manager at Red Roof Inn Hot SpringsResponded 2 July 2017
sawright1, we love our Redicard program members. We consider them to be part of our family and strive to provide all guests with the best service and facilities along with the most comfortable accommodations; but there is no better compliment than a guest who keeps...More
The room was clean: no sticky carpet, but slight mildew odor in bath. Comfortable beds. Tipped housekeeping for extra towels/washcloths. Pool was great for the kids. Close to theme/water park. Breakfast included boiled eggs and yogurt for protein (very important to me). The gentleman at...More
Thank shelia b
Response from 00gc, Guest Relations Manager at Red Roof Inn Hot SpringsResponded 30 June 2017
Dear shelia b,
Thank you for the positive review and for taking time to recognize our hotel. We're glad our convenient location worked well for you and your family. We appreciate you recognizing our front desk associates for their service. Our entire staff at Red...More
Room was very clean, pool was really big. awesome flat screen tv was huge, we use roku everywhere we go so the flat screen with hdmi ports made it easy for plug and play. Bed was comfortable. By the bed they had this awesome charging...More
Response from 00gc, Manager at Red Roof Inn Hot SpringsResponded 17 June 2017
Thanks for the awesome feedback. We are delighted to know you enjoyed your well-equipped room and had a good night’s sleep. We appreciate your business to Red Roof Inn Hot Springs and look forward to welcoming you back soon.
My stay here was short thanks good.
We pay more than $120 for an old, seedy and dirty place.
I wouldn't pay more than $40 for this kind of place.
I have been in two different Red Roof and now I know I will never...More
Response from 00gc, Guest Relations Manager at Red Roof Inn Hot SpringsResponded 8 June 2017
Thank you for your feedback. We apologize that items were missed when servicing your room. There are processes in place to make sure every room is cleaned to the highest standard, and we will work harder to adhere to our procedures. We hope you will...More