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Candlewood Suites Hot Springs

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187 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Hot Springs
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Showing 187: English reviews
Cordova, Tennessee
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 19 October 2014

We stayed a the Candlewood Suites in Hot Springs Arkansas. We have never used this chain as we usually use Comfort Inn. What a nice surprise. Although the room was small it was immaculately clean and very well appointed. It would be perfect for a week stay. There were two double beds, a recliner, a work desk and off to... More 

Helpful?
Thank Paul R
CandlewoodSuitesHS, Public Relations Manager at Candlewood Suites Hot Springs, responded to this review

Dear Paul R, Thak you for sharing your experience. We are delighted to know how much you loved the kitchen in the room, the new addition to our Candlewood - The Lending Locker, and our Candlewood Cupboard. We are very pleased you loved your stay so much, and hope that we will be seeing you again in the near future.... More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 September 2014

I checked in to the hotel with my husband Saturday. The staff was very friendly, and even offered suggestions about the local cuisines available in Hot Springs. We checked into the room, and it was much larger than we expected. The bed was comfortable and we were able to save money on dining out by cooking some of our meals... More 

Helpful?
2 Thank Expectations86
CandlewoodSuitesHS, Public Relations Manager at Candlewood Suites Hot Springs, responded to this review

Dear Expectations 86, I am happy to hear that you enjoyed your stay at our hotel. I appreciate your feedback so we know just how wonderful our front desk clerks are doing and what people like about our hotel. We understand that it counts where the hotel is located. We wanted to be in the heart of Hot Springs and... More 

Texarkana, Texas
Level Contributor
70 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 9 September 2014 via mobile

We had a great experience with the staff. We got into town a few hours earlier than check in time and they let us unload our luggage off my motorcycle into a secure room until our room was ready for us to check into. That was very nice of the staff to accommodate us like that before check in time.... More 

Helpful?
3 Thank Tlpoll
CandlewoodSuitesHS, Public Relations Manager at Candlewood Suites Hot Springs, responded to this review

Dear Madam or Sir, Thank you for sharing your experience at Candlewood Suites. We value our guests feedback to let us know area of improvements and what should stay as it already is. I am glad that our front desk staff took such great care of you. We always accommodate our guests anytime possible. Sincerely, Public Relations More 

Harrison, Arkansas
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 September 2014

This hotel was more than I was expecting . The room was very clean and cozy. Usually I don't sleep well in hotels, but it had a home away from home feel about it. The kitchen was nice and came with every thing needed. Bathroom while being of good size still lacked a bigger tub which would be a problem... More 

Helpful?
6 Thank Terry M
CandlewoodSuitesHS, Public Relations Manager at Candlewood Suites Hot Springs, responded to this review

Dear Terry Mullins, Thank you for posting your response about your wonderful stay at our hotel. We strive for it to feel like your home, even though you are away from home. I am glad that we were able to hit it perfectly. I am sorry that the bathtub did not meet your expectations. I look forward to your next... More 

Houston
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 2 September 2014

Here's what you need to know: • As soon as you walk in you are at the reception desk, immediately. It's the smallest lobby I have ever seen. What does this mean? It means that whenever you leave or come back, you have to work your way through those who are checking in or out, hanging out, talking on their... More 

Helpful?
5 Thank StevieGee82
CandlewoodSuitesHS, Public Relations Manager at Candlewood Suites Hot Springs, responded to this review

StevieGee82, I am sorry that you did not enjoy our hotel as well as we would have liked. I hope that you will get in touch with us to see what we can do for you. I also am sorry that the bed did not seem like it was a Queen Size bed to you. As a solution for meeting... More 

Travellers are raving about these Hot Springs hotels

Weston-super-Mare, United Kingdom
Level Contributor
139 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 14 August 2014

Stayed two nights, allocated room 130. The room has a kitchen with fridge/freezer, dish washer, 32” Samsung TV. The bedroom is separate and had a king size bed, It has all the crockery and Cutlery needed for an extended stay. The hotel does not do breakfast. It cost $191 for two nights and I would be happy to return here.

Helpful?
2 Thank GasFromSomerset
CandlewoodSuitesHS, Guest Relations Manager at Candlewood Suites Hot Springs, responded to this review

Thank you for your stay with us at Candlewood Suites. We are absolutely delighted to see that you enjoyed your stay with us! It is always refreshing to read our positive reviews. Thank you for writing about some of the great things we like to offer here. We look forward to seeing you again. More 

Corsicana, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 August 2014

The service was excellent and staff friendly.The room quiet, safe, clean and the bed comfortable. The hotel is centrally located between Bath House row and the other end of Central Ave. I used the kitchenette and it saved us money and time. I also used the laundry facilities which made or unpacking much easier. There is an awesome figure 8... More 

Helpful?
4 Thank BrandySewell
CandlewoodSuitesHS, Hotel Staff at Candlewood Suites Hot Springs, responded to this review

Ms. Sewell, thank you so much for the positive reviews! We definitely love to hear that our guests had enjoyed their stays with us. It helps to motivate all of our team members to continue striving for excellence. We hope to see you soon in the near future! More 

Baton Rouge, Louisiana
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 July 2014

+ Stay started off bad. Clerk stayed on phone with people in line to check in. He did apologize and made up some of it with dining suggestions. + Room was large, comfortable and clean. A/C worked well in main room but not as well in bedroom. There was a small wall mounted fan installed to send cold air into... More 

Helpful?
2 Thank chief_moon
CandlewoodSuitesHS, Hotel Staff at Candlewood Suites Hot Springs, responded to this review

Chief_Moon, we are glad that your stay ended well. We apologize for the inconvenience during your check-in, but we're happy that it was recovered quickly. We also want to apologize for the ventilation in the bedroom not being what was expected. We look forward to seeing you back here soon! More 

Houston, TX
Level Contributor
62 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 28 July 2014

We booked this hotel based on the high ratings from other users. We did not have the same experience as everyone else. We were given a room on the first floor right next to the elevator so we heard people coming and going all night long. Although the room was recently updated, the vinyl flooring was not done properly (there... More 

Helpful?
Thank LiveToTravel1329
CandlewoodSuitesHS, Hotel Staff at Candlewood Suites Hot Springs, responded to this review

LiveToTravel1329, we are extremely sorry for the problems that occurred during your stay. If there is anything that we can do to make your next stay more enjoyable, please let us have a second chance. We will be looking forward to hearing from you soon. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 July 2014 via mobile

Beds were comfy, rooms were clean, busy busy busy with lots of people there but over all it was a nice place to stay. A few other guests were having problems at the front desk (at least 3), so maybe we Just got lucky... who knows!

Helpful?
3 Thank Jessie A
CandlewoodSuitesHS, Hotel Staff at Candlewood Suites Hot Springs, responded to this review

Jessie A, we are very happy that you had enjoyed your stay with us. Our goal and first priority are our guests and their happiness, even when we are very busy. Again, we are really glad that you enjoyed your stay and look forward to seeing you again! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Feel at Home at our Hot Springs Extended Stay hotel. We would like to welcome you to the Candlewood Suites in Hot Springs, Arkansas. Our hotel, located in central Arkansas, is two miles from historic downtown Hot Springs and about an hour from Little Rock. The hotel is conveniently situated near downtown Hot Springs and close to area attractions, such as just a mile from Oaklawn Racetrack & Casino. Located in the Diamond Lakes Region, our Hot Springs hotel is near a variety of outdoor activities such as Hot Springs National Park, Lake Hamilton and Hot Springs Country Club. Other exciting attractions include Hot Springs Mountain Tower, Magic Springs, Crystal Falls Water Park and Mid-America Science Museum. Don't leave Hot Springs before you visit the famous Bathhouse Row. Our Hot Springs hotel is in close proximity to local businesses and meeting facilities. Nearby companies include Acme Brick, Alcoa, K-Tech, Munro and Xerox. Summit Arena and the Hot Springs Convention Center offer meeting space for both large and small events. Both facilities are less than three miles from our extended stay hotel in Hot Springs, Arkansas. We are also located just over a mile from CHI St. Vincent Hospital. You can enjoy premium amenities that help you feel at home while staying at our pet friendly hotel. You can stay connected using the free high-speed Internet access. Other choice amenities include an on-site convenience store, complimentary laundry services,an outdoor pool, a 24-hour fitness center and once a week room cleaning. ... more   less 

Additional Information about Candlewood Suites Hot Springs

Address: 3404 Central Avenue, Hot Springs, AR 71913
Region: United States > Arkansas > Hot Springs
Price Range: €80 - €122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Hot Springs 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Candlewood Suites Hot Springs Hotel Hot Springs
Hotel Style:
#3 Green Hotel in Hot Springs
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Hot Springs staff and other travellers.
1 question
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Warren, Arkansas

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Simply ask them”
  • Loved the bed, so comfortable
  • Very clean room, Just loved it, with Microoven and freezer
 of 5 bubbles faysal80, 4 Aug 2016 | Read review
“Don't even go there.”
 of 5 bubbles lwesleyRector, 12 Jun 2016 | Read review
“1st or 2nd floor front side”
 of 5 bubbles shawnnobles, 29 May 2016 | Read review
“they are all the same. If you want a view of HS, get a north facing room”
 of 5 bubbles dietrichmd, 25 Oct 2015 | Read review
“rooms facing to the parking lot are quieter”
 of 5 bubbles 676luisa, 16 Jul 2015 | Read review
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