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Silks Place Yilan

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$328*
US$315*
Great Deal
US$328*
US$328*
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Silks Place Yilan
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255 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Reviewed 29 December 2016 via mobile

This is the second time I stayed in this hotel this year. The 8th and 9th floor (fantasy castle) are great and dedicated for kids. Each room provides a mini motorcycle or racing car powered by battery. Kids can drive within the corridor and public areas at 8th and 9th floor from 9am to 10pm. The driving experiences are great...

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Helpful?
Thank YANG M
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Yang M, Thank you very much for your precious review. We are glad to know you had enjoyed your trip at Silks Place Yilan. We are committed to offering the best facility and excellent service to make our valued guest satisfied. We offer exclusive unlimited movie service. You could enjoy movie just at LUNA digital cinamax by our treat!...

hong kong
Reviewed 25 December 2016

This driving hotel has become quite popular especially for kids younger than 8 years old. Where else can children driver steer their electric powered cars inside their hotel (and track in the huge atrium). My 6 y.o son loved every minute of his overnight stay however, he is getting too heavy and tall for these cars which slowed him down...

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Helpful?
Thank cecilia c
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Cecilia c, Thank you so much for taking time to write review of our hotel. We are delighted to know that you and your families enjoyed staying with us. Thank you for all the encouraging comments. We strive to offer a happy family-friendly experiences for our valued guests. Again, thanks for your feedback. Sincerely look forward to welcoming you...

fanie13
Reviewed 6 December 2016

We took our twin boys for their 4th birthday for 1 night. My sons loved driving the cars and the workers were nice. It was raining the next day, so the kids drove around inside and checked out the Wow Wow club, which was ok. I regret not booking the 8th or 9th floors where the floors have fun murals,...

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Helpful?
Thank fanie13
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear fanie13, Thank you very much for your precious review. We are glad to know you had enjoyed your trip at Silks Place Yilan. We are committed to offering the best facility and excellent service to make our valued guest satisfied. We would like to apologize that we did not prepared kid’s stuff in room in advance. Besides, we reveal...

Reviewed 3 December 2016 via mobile

After reading so much about the hotel, we fianlly decided to book a night as it was quite expensive, in fact, the most expensive hotel stay durong our whole trip. But it was all worth it as the kids ranked this as the top favourite hotel. We booked the 8th floor where the kids can choose the car and drive...

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Helpful?
Thank Lin Sia K
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Lin Sia K, Thank you so much for taking time to write such a complimentary review of our hotel. We are delighted to know that you and your families enjoyed staying with us. Thank you for all the encouraging comments you gave us on our service, facilities and activities as well. Sincerely look forward to welcoming you back in...

Taipei, Taiwan
Reviewed 27 November 2016

This is a fantastic hotel for families with young children. As well as being very oriented and friendly towards children, the hotel can provide all the necessary additional items needed, from baby baths and sterilisers to cots and bed rails. Our room was spacious, clean, quiet and well stocked with bottled water. We were lucky to get an upgrade. The...

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Helpful?
Thank Graham T
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Graham T, Thank you very much for your precious review. We are glad to know you had enjoyed your trip at Silks Place Yilan. We are committed to offering the best facility and excellent service to make our valued guest satisfied. Again, thank you for all the encouraging comments. We sincerely look forward to your next visit in the...

Kaohsiung, Taiwan
Reviewed 19 November 2016 via mobile

It's our second time to visit here! It was not excited in the beginning of check in, because I didn't feel passion from the front desk, it didn't let me feel welcome from the staff like last time! But after we went into the room, we felt amazing again, the hotel is really sweet, it prepared the child's slippers and...

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Helpful?
Thank LeoKuo
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear LeoKuo, Thank you very much for your precious review. We are glad to know you had enjoyed your trip at Silks Place Yilan. We are committed to offering the best facility and excellent service to make our valued guest satisfied. Again, thank you for all the encouraging comments. We sincerely look forward to your next visit in the future!

Los Angeles, California
Reviewed 18 November 2016 via mobile

I'm not sure how much others paid but we booked a castle floor for 4 and it was not cheap. For the price of almost double Grand Hyatt Taipei we expected perfection. They were not bad kids had a awesome time and food was good but in my opinion buffet dinner should have been included in price. We stayed in...

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Helpful?
Thank daikin
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear daikin, Thank you very much for your precious review. We are glad to know you had enjoyed your trip at Silks Place Yilan. We are committed to offering the best facility and excellent service to make our valued guest satisfied. Again, thank you for all the encouraging comments. We sincerely look forward to your next visit in the future!

Kaohsiung, Taiwan
Reviewed 18 September 2016

This hotel is awesome, bringing joys and warmth to kids ! The room was clean and the amenities was adequate. The kids own a tent in the room; that was lovely. Meanwhile, they also own a electric car or motorcycle when surfing the whole floor. All the activities inside take in consideration of the children. Only rain would wet the...

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Helpful?
Thank Cowan S
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Cowan S, Thank you very much for your precious review. We are glad to know you had enjoyed your trip at Silks Place Yilan. We are committed to offering the best facility and excellent service to make our valued guest satisfied. We offer exclusive unlimited movie service from now on ! You could enjoy movie just at LUNA digital...

Hong Kong
Reviewed 3 September 2016

Two floors are designated as race car themed hotel. Kids got to drive their cars on the floor. The hotel is generally clean and sizeable. The pool is nice. The food is great - gotta try the duck set at the Chinese restaurant. The staff are super friendly. There is a shopping mall, Carre Four and Toys R Us adjacent...

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Helpful?
Thank Kit138
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Kit138, Thank you very much for your precious review. We are glad to know you had enjoyed your trip at Silks Place Yilan. We are committed to offering the best facility and excellent service to make our valued guest satisfied. We offer exclusive unlimited movie service from now on ! You could enjoy movie just at LUNA digital cinamax...

Boston, Massachusetts
Reviewed 29 August 2016

We booked a suite and rate is not cheap, it's about TWD20,000/ per night, our room #722. No valet parking, we stayed in a line for 30 min on Sat in order to get into hotel parking area. Outdoor patio board is loose and jacuzzi didn't function at the first night. We told front desk to change a room the...

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Helpful?
Thank SherryKu
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Sherry KU, Thank you very much for choosing Silks Place Yilan and sharing this experience to our attention and we do apologies for the inconvenience it may have caused. Our duty manager tried to call the number via your profile but unfortunately it was not available. We did act immediately to fix the outdoor patio board and check the...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Red Lantern Restaurant
Red Lantern Restaurant
Cuisines: Chinese, Asian, Taiwanese
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
The first Silks Place, the self-owned brand of FIH Regent Group, is introduced to Taiwan with exquisite and top-class posture.Silks Place Yilan-the only international 5-star hotel in Yilan. It is located at 6F to 11F of the largest shopping center in Eastern Taiwan-Luna Plaza, an emerging spot of entertainment and leisure. It is situated at the traffic pivot of Yilan city center, close to the Yilan train station and bus terminal. The nearby area is well-known for the financial and administrative importance of the city, as well as the historical and cultural area in Yilan. The hotel is benefited with the business convenience, rich art and humanistic atmosphere. ... more   less 

Additional Information about Silks Place Yilan

Address: No.36 Section 2, Minquan Road, Yilan City, Yilan County, Taiwan
Region: Taiwan > Yilan County
Price Range: €246 - €473 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Silks Place Yilan 4.5*
Number of rooms: 193
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Yilan County
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Questions & Answers

Here's what travellers have asked, with answers from Silks Place Yilan staff and other travellers.
5 questions
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San Francisco, California

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Questions? Get answers from Silks Place Yilan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the floors with car tracks were fully booked early -- those floors tended to be more hectic and noisy, though.”
PH15, 16 Apr 2017 | Read review
“Must choose rooms on 8th & 9th floor”
Vargas20142014, 3 Jan 2017 | Read review
“Only more expensive room types offer better electric cars for children (5-7) which they can keep and park outside their rooms overnight.”
311ceciliac, 25 Dec 2016 | Read review
“Rooms with a balcony - not much of a view. Would recommend the 8th or 9th floor b/c of access to the cars.”
fanie13, 5 Dec 2016 | Read review
“Avoid rainy season!!”
CowanS_12, 18 Sep 2016 | Read review
5 of 5
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US$315* /night
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Expedia.comUS$328
PricelineUS$328
Orbitz.comUS$328
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Prices are for 1 room, 2 adults
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