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    The Grand Hotel

    Grand Hotel Road, Nuwara Eliya 22200, Sri Lanka
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    6/8/2017 7/8/2017
    US$291
    US$280
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    Traveller (1569)
    Room & Suite (207)
    Dining (162)
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    Overview
    • Excellent32%
    • Very good40%
    • Average18%
    • Poor7%
    • Terrible3%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast Buffet
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    4.0 Star Hotel
    All hotel details
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    Heritance Tea Factory
    2,526 reviews
    #2 of 29 hotels in Nuwara Eliya
     
    Araliya Green Hills Hotel
    812 reviews
    #4 of 29 hotels in Nuwara Eliya
     
    Jetwing St. Andrew’s
    1,499 reviews
    #5 of 29 hotels in Nuwara Eliya
     
    Collingwood Hotel
    90 reviews
    #27 of 29 hotels in Nuwara Eliya
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,989)
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    There are newer reviews for The Grand Hotel
    See the most recent reviews

    11 - 15 of 1,577 reviews

    Reviewed 3 weeks ago via mobile

    We decided to stay here because we like old fashioned hotels but thought it overpriced judging by the reviews. We expected something cute but rundown. Well, the reviews don't do the hotel justice - the building is lovely, the room comfortable and the gardens magnificent...More

    Thank kiwimiriam
    Response from Manager_Grandhotel, Front Office Manager at The Grand HotelResponded 2 weeks ago

    Dear Guest, Thank you for your recent review of our hotel. We truly appreciate your comments and we are pleased that you enjoyed your stay with us. We continually try to provide the very best in hotel accommodations, food and excellent service. As a valued...More

    Reviewed 3 weeks ago via mobile

    Really superb hotel with a very friendly staff located in a very beautiful location. The garden is major place if your staying with kids . Food was very good but would hav liked more variety. Rooms need an upgrade and can hear even the slightest...More

    Thank Sara Cassim S
    Response from Manager_Grandhotel, Front Office Manager at The Grand HotelResponded 2 weeks ago

    ear Guest, We are delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at Grand Hotel, Nuwara Eliya. We are overwhelmed with your particular way in which you make it a point...More

    Reviewed 4 weeks ago

    Reception takes forever just to check in. Seems like they just ignore you. Great location wasted with a bad staff. Couple of my friends who stayed also complained they had to wait at restaurant until they served outside guest first. I wouldn't recommend this.

    1  Thank kevprout
    Reviewed 4 weeks ago

    First of all this hotel has a wonderful atmosphere, I was impressed of beautiful traditional colonial style interior, every corner of hotel is history.yes its old, but I never felt uncomfortable there as well as in room. In the evening there is a live piano...More

    Thank Kseniia A
    Response from Manager_Grandhotel, Front Office Manager at The Grand HotelResponded 3 weeks ago

    Dear Guest, Thank you for sharing your review of your stay at the Grand hotel, Nuwara Eliiya and we appreciate your loyalty to our hotel. We are delighted to hear that you had wonderful stay with us and that our associates were able to make...More

    Reviewed 4 weeks ago via mobile

    The Grand Hotel is undoubtedly steeped in history, having been established in the 1890s as a hotel by the British in Sri Lanka. Unfortunately, there is a thin line between retaining the period feel of the hotel, and letting the hotel fall into a tired...More

    1  Thank esquire84
    Response from Manager_Grandhotel, Front Office Manager at The Grand HotelResponded 3 weeks ago

    Dear Guest, Thank you for taking the time out of your busy schedule to share such a detailed review with us here on TripAdvisor. We always makes every effort to maintain the high standards of timely and quality service delivery. However, you have noted some...More

    Heritance Tea Factory
    2,526 reviews
    #2 of 29 hotels in Nuwara Eliya
     
    Araliya Green Hills Hotel
    812 reviews
    #4 of 29 hotels in Nuwara Eliya
     
    Jetwing St. Andrew’s
    1,499 reviews
    #5 of 29 hotels in Nuwara Eliya
     
    Collingwood Hotel
    90 reviews
    #27 of 29 hotels in Nuwara Eliya
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$240 - US$288 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 154
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Travelocity, TripOnline SA, Cheap Tickets, getaroom.com, Hotwire, Cancelon and HotelQuickly so you can book your The Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Sri Lanka >
    • Central Province >
    • Nuwara Eliya
    • Also Known As
    • Grand Hotel Nuwara Eliya
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    Traveller (1569)
    Room & Suite (207)
    Dining (162)
    Pool & Beach (5)
    Hotel & Grounds (1135)
    Bathroom (46)
    Business Centre & Event Rooms (12)
    Family and Play Areas (11)
    Nearby
    Heritance Tea Factory
    2,526 reviews
    8.02 km away
     
    Collingwood Hotel
    90 reviews
    .43 km away
     
    Araliya Green Hills Hotel
    812 reviews
    .14 km away
     
    Jetwing St. Andrew’s
    1,499 reviews
    1.23 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    POC-CW
    22 July 2017|
    AnswerShow all 8 answers
    Response from Manager_Grandhotel | Property representative |
    Hello, High Tea finished at 06.00pm. If you would able to arrive before 6.00pm you can certainly enjoy the high tea. Thanks!
    0
    Votes
    Idamarienormann
    10 April 2017|
    AnswerShow all 15 answers
    Response from Aerizo | Reviewed this property |
    During this time much better for reserve a table.also hotel management help you to find a table. meet mr, dinesh dammika ( front office executive ).
    0
    Votes
    S9400CBlizb
    27 February 2017|
    AnswerShow all 3 answers
    Response from Manager_Grandhotel | Property representative |
    Please contact the hotel directly, reservations@grandhotel.lk Many thanks!
    1
    Vote
    Room Tips
    "We like to see out so asked fora room with a garden view. We got so much more"
    Read review
    "Room had beautiful garden view."
    Read review
    "Facing the golf course was nice."
    Read review
    "always get a garden view ="
    Read review
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