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    The Grand Hotel

    Grand Hotel Road, Nuwara Eliya 22200, Sri Lanka
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$8
    US$261
    US$253
    US$261
    US$260
    Traveller (1504)
    Room & Suite (204)
    Dining (147)
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    Overview

    • Excellent31%
    • Very good38%
    • Average18%
    • Poor7%
    • Terrible4%
    Travellers talk about
    Free Parking
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    Free Internet
    4 Star Hotel
    All hotel details
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    Heritance Tea Factory
    2,449 reviews
    #1 of 28 hotels in Nuwara Eliya
     
    Jetwing St. Andrew’s
    1,447 reviews
    #5 of 28 hotels in Nuwara Eliya
     
    Araliya Green Hills Hotel
    754 reviews
    #4 of 28 hotels in Nuwara Eliya
     
    The Blackpool Hotel
    251 reviews
    #2 of 28 hotels in Nuwara Eliya
     
    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,930)
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    1 - 5 of 1,930 reviews

    Reviewed 2 days ago

    I visited srilanka for about 1 week, and had a stop at nuwara eliya. I visited this hotel for lunch. staff were very friendly and welcoming, but for lunch the order took around 40 mins for a pizza. the atmosphere was great and overall the...More

    Thank anoudaoun
    Response from Manager_Grandhotel, Front Office Manager at The Grand Hotel

    Dear Guest, We are delighted to read your positive feedback on your excellent stay at Grand Hotel, Nuwara Eliya. It is inspiring to learn that you have had an overall satisfying experience indulging in warm hospitality and facilities on offer. I assure you that I...More

    Reviewed 5 days ago
    Google Translation

    Dit hotel ziet er niet alleen oud uit, het staat er ook al even. In 1891 gebouwd als woning van...More

    Thank Huub v
    Reviewed 5 days ago

    Went to enjoy the international buffet lunch on Sunday 16th April which turned out to be a disaster.The garden was lovely, “Great old hotel but poor Lunch options” The service in general and the running of the buffet restaurant needs some revision to meet international...More

    1  Thank thomasC9718ZQ
    Response from Manager_Grandhotel, Manager at The Grand Hotel

    Dear Guest , We are saddened to hear that your experience at the Grand was below your expectations and assure you that the senior management of the Hotel have gone in to the details of your post and will take remedial action. The reason behind...More

    Reviewed 5 days ago

    Located in a climate 10 degrees cooler than most of Sri Lanka which apparently negates the necessity to provide a pool even though one would use it if available. Staff were disinterested or hiding most of the time so one had to go wandering to...More

    Thank Mick0072013
    Response from Manager_Grandhotel, Front Office Manager at The Grand Hotel

    Dear Guest, Thank you for your comments regarding your recent experience with us. We are continuing to improve and redevelop our facility in order to provide the very best in hotel accommodations. We will be looking into areas of concern that you have noted, Our...More

    Reviewed 6 days ago via mobile

    The facade of the hotel lives up to its name when you pull in to the driveway. It's impressive on the outside but sadly in need of some major updates on the inside. There are lovely old nooks and crannies to explore in the immediate...More

    Thank Monticat1
    Response from Manager_Grandhotel, Front Office Manager at The Grand Hotel

    Dear Guest, Thank you for your recent review of our hotel. We truly appreciate your comments and we are pleased that you enjoyed your stay with us. You have noted some deficiencies during your stay, and I will make sure that these items are looked...More

    Heritance Tea Factory
    2,449 reviews
    #1 of 28 hotels in Nuwara Eliya
     
    Jetwing St. Andrew’s
    1,447 reviews
    #5 of 28 hotels in Nuwara Eliya
     
    Araliya Green Hills Hotel
    754 reviews
    #4 of 28 hotels in Nuwara Eliya
     
    The Blackpool Hotel
    251 reviews
    #2 of 28 hotels in Nuwara Eliya
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$238 - US$277 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (1504)
    Room & Suite (204)
    Dining (147)
    Pool & Beach (5)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Idamarienormann
    Hello - is it recommended to book a table for high tea in advance? Or can we just walk-in? Many thanks!
    10 April 2017|
    Answer Show all 13 answers
    Response from James K | Reviewed this property |
    Probably ok but can get busy
    0
    Votes
    S9400CBlizb
    Hi I would like to book a room for 2 adults and 2 children aged 6 and 8 but can't seem to do this online (there is no option). Can you let me know how I can contact the hotel reservations directly?
    27 February 2017|
    Answer Show all 2 answers
    Response from Manager_Grandhotel | Property representative |
    Please contact the hotel directly, reservations@grandhotel.lk Many thanks!
    0
    Votes
    debbie b
    Do the rooms have air conditioning?
    29 January 2017|
    Answer Show all 9 answers
    Response from Mustapha B | Reviewed this property |
    No Aircons, leaving the window open is a must to get any air circulation as the rooms may get stuffy !!
    0
    Votes
    Room Tips
    "My best tip is to find an alternative Hotel"
    Read review
    "You must get rooms at new wing"
    Read review
    "Corner rooms are great"
    Read review
    "No wifi But Grand as the name says"
    Read review