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Grosvenor Hotel

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143 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Crowborough, United Kingdom
Reviewed 10 May 2015

A strange experience. It was chilly and the atmosphere of the house matched the weather. Room not well prepared, we had to ask for towels and a toilet roll. No firewood available, they said it was the end of the season. Shower room very basic and in a poor state of repair. Food mediocre, they were hard pressed to find...

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Thank Jonathan U
Rainham, United Kingdom
Reviewed 27 April 2015 via mobile

Stayed one night here which was enough. Ignore the Rough Guide's write up. Too dark Too basic Dirty shower room We were the only people who ate here for dinner. Enjoyed the evening drinking at The Grand Hotel by the fire, which seemed splendid by comparison. Sorry Grosvenor but have to say you have fallen way behind the times...place needs...

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Thank christianbutler
Bengaluru, India
Reviewed 4 April 2015

The hotel was old,rooms were below average,the bed was noisy and disturbing.The service was nothing great but nothing bad either.The hotel corridor was unusually dark and quiet.The food was average. The hotel has good potential but needs some renovation and care. Its good for a night if you want to experience the old charm thats it.

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Thank Siya C
Abingdon, United Kingdom
Reviewed 28 February 2015 via mobile

Whilst I agree with the majority of post, with some TLC and cash this place would be great. Staff were polite and helpful. The character of the building and its history was there for all to see. Downside no hot water or heating!!!

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Thank Tina B
Zurich, Switzerland
Reviewed 11 February 2015 via mobile

The hotel was dark and creepy withought heating (except chimney) The bathroom wasnt very clean. The old interiors could be arranged nicer. Avoid having dinner in this place (no surprised we were alone in the restaurant) Wifi only in lobby.

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1Thank Kamcio
Switzerland
Reviewed 18 January 2015

Used to be an extravagant location. Big rooms but very cold, fireplace but expensive fire wood, not clean enough, dampy smelly bathroom, average food. We had a clear dry day, not to think of it with rain.

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1Thank SwitzerlandSam
Reviewed 4 January 2015

From an architectural point of view, the place is worth the visit as it used to be the governor's house. Built in a colonial style this place makes you travel through time. The rooms are very spacious and quite nice but as we visited this hotel during the rainy and cold season, we spent the coldest night ever ! The...

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1Thank Seyma A
Toronto, Canada
Reviewed 31 December 2014

This is a warning to all to be careful when making any bookings online. I had a terrible experience and got scammed by a website that claims to be the Grosvenor Hotel. I booked and paid online, directly through (what I could only assume was) the hotel's website. When I (single female) arrived at the hotel after dark, the large...

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1Thank VanessaVDB
Hellevoetsluis, The Netherlands
Reviewed 29 December 2014 via mobile

We stayed 1 night in this hotel during weeks of rain in December 2014. The inside of the buildings looks nice and majestic but don't let it fool you!!! At the moment we stepped inside the hotel we noticed the low cold temperature. Inside the room we had a moist damp smell! After a short while we saw that they...

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1Thank Roland S
Sydney, Australia
Reviewed 27 November 2014

We first liked the place, a beautiful colonial building with character. Only to realise later it was miserable. No heating in the lounge or the room (and it gets really cold!!!). Just enough lighting. The manager was too busy watching sport on TV. Wifi very slow. We spent a cold night and we left.

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2Thank Phil C

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Breakfast included
Things to do
  • Restaurant
Services
  • Free Parking
  • Breakfast included

Additional Information about Grosvenor Hotel

Address: 6 Haddon Hill Road, Nuwara Eliya 22200, Sri Lanka
Region: Sri Lanka > Central Province > Nuwara Eliya
Number of rooms: 17
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Questions & Answers

Questions? Get answers from Grosvenor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go !!!”
 of 5 bubbles TheGlazier, 9 Feb 2017 | Read review
“Dont book this hotel.”
 of 5 bubbles 999melc, 21 Oct 2016 | Read review
“Make sure you have a good look at the room and the bed/linens before checking in!”
 of 5 bubbles Carre23, 27 Dec 2015 | Read review
“Don't bother until there is a new management.”
 of 5 bubbles 185philc, 27 Nov 2014 | Read review
“No such advice.”
 of 5 bubbles BadOrderBob, 8 Feb 2014 | Read review
5 of 5