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Aryaduta Palembang

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Aryaduta Palembang
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234 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Batam, Indonesia
Reviewed 4 days ago NEWvia mobile

Had a short escape from hustle bustle of busy week during chinese new year, came out an idea to have a retreat with niece to a skyscraper building in Palembang. Aryaduta was beyond my expectations, early check in given and kingsize bed are proof that they work on my prior request. Rooms offer an impeccable view of its city, staff...

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Helpful?
2Thank Yopi24
Nykoebing, Denmark
Reviewed 1 week ago

been here a single time, first impression very good, second impression good, the hotel is nice, but one thing is missing from the entrance up to the reception there is no elevator, so for wheel chair users it will become a challange to enter this hotel, there might be a entrance from another side of the hotel, which I didnt...

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Helpful?
Thank Hans J
AryadutaPalembang, Manager at Aryaduta Palembang, responded to this review

Dear Hans J, Thank you for choosing Aryaduta Palembang for your recent stay. We are glad you found our location ideal and appreciate you taking the time to share your experience and constructive feedback concerning some of our facilities. We are looking into those issues, and further actions will be taken soon to deliver better convenience for guests. Thank you...

Tangerang, Indonesia
Reviewed 4 weeks ago

Had a good sleep quality in this hotel, the food was great, the sleep is good and the service is nice. The hotel is located next to a shopping center which is not far from the city center, the hotel is accessible by taxi or other public transport.

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Helpful?
Thank Riou108
ARYADUTA_PLG, Manager at Aryaduta Palembang, responded to this review

Dear Riou108, Thank you for choosing Aryaduta Palembang for your recent stay. We are glad to hear you found our location ideal and enjoyed your stay with us. It was our pleasure to be of service to you. All of us look forward to welcoming you back to our hotel for your next stay soon. Yours sincerely, Management

Palembang, Indonesia
Reviewed 4 weeks ago

really enjoyed when stayed at this hotel, check in process was very quickly, i got one level upgrade for my room, the staff really really friendly, room was clean and looks new bathroom and bed inside the room, maybe this hotel did some renovation for their room, the facilities was really complete, Breakfast was tasty.. recommended for you who want...

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Helpful?
Thank kurniawanerpan5
ARYADUTA_PLG, Manager at Aryaduta Palembang, responded to this review

Dear Kurniawanerpan5, Thank you for choosing to stay with us. We are glad to hear you found our location ideal and had a pleasant experience with us. It was our pleasure to be of service to you. All of us look forward to welcoming you back to Aryaduta Palembang for your next stay soon. Yours sincerely, Management

Jakarta, Indonesia
Reviewed 15 January 2017

This is the first time ever that I am being constantly reminded ( in my 35 years of life and travel to various hotel) that the check out time is 12 pm.... A paper reminder under our door on the night before PLUS a call to our room at 10 am the next day to remind us the check out...

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Helpful?
Thank jefry2017
ARYADUTA_PLG, Manager at Aryaduta Palembang, responded to this review

Dear Jefry2017, Thank you for staying with us. We are very concerned to learn the uncomfortable experience you had during your stay related to one of our policies. Please allow us to extend our sincere apologies for this inconvenience. Guests' comfort is our priority. We shall review this procedure to avoid any misunderstanding that might occur in the future. Thank...

Reviewed 13 January 2017 via mobile

I really enjoyed when im stay . room very clean yaaa although looks old but no problem . For the staff very friendly so i feel like at home . Oya menu of breakfast good enough . Location near to shopping center cause this hotel neighboring with palembang square so its make easyer to find all.

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Helpful?
Thank Arif R
ARYADUTA_PLG, Manager at Aryaduta Palembang, responded to this review

Dear Arif R, Thank you for staying with us. We are glad to hear you found our location ideal and had a pleasant experience during your stay. It was our pleasure to be of service to you. All of us look forward to welcoming you back to Aryaduta Palembang for your next stay soon. Yours sincerely, Management

Reviewed 12 January 2017

very strategic hotel, located in the center of Palembang city, near to the mall, and not hard to found some restaurant and minimarket. I was stayed for 1 night, the front office staffs were very friendly and welcoming me with a gorgeous smile :). check in process was very quickly, and the GRO (shelly) greets me then provided me a...

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Helpful?
Thank ANANG L
ARYADUTA_PLG, Manager at Aryaduta Palembang, responded to this review

Dear Anang L, Thank you for staying with us. We are glad to hear you found our location ideal and enjoyed your stay with us. It was our pleasure to be of service to you. Thank you for your feedback concerning our facilities, which will be upgraded soon. All of us look forward to welcoming you back to Aryaduta Palembang...

Reviewed 30 December 2016

I have had stayed in a number of hotels in my travels to Palembang but Hotel Aryaduta Palembang truly stands out. Foremost, its strategic location with Palembang Square mall, which is just next door, is a good plus point. Although I was a walk-in guest and came on the eve of the long weekend Christmas holiday, the staff managed to...

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Helpful?
Thank CikguDul
ARYADUTA_PLG, Manager at Aryaduta Palembang, responded to this review

Dear CikguDul, Thank you for choosing to stay with us. We are glad to hear you enjoyed your stay with us and found our location ideal. It was our pleasure to be of service to you. We appreciate you taking the time to share constructive feedback concerning lighting in guest room. This is one area that we are working to...

Cape Town, South Africa
Reviewed 26 December 2016

The hotel is located right in the city and not too far from the airport, which is great!. I'm very happy with the service, especially to find my room neat and clean after breakfast. Very friendly and helpful staff, especially the guest relation officer and concierge. They have 24 hours SPA service to your room , I tried them twice...

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Helpful?
Thank dariniweyer
ARYADUTA_PLG, Manager at Aryaduta Palembang, responded to this review

Dear Dariniweyer, Thank you for choosing to stay with us. We are glad to hear you found our location ideal and are happy with our helpful staff. We appreciate you taking the time to share your feedback concerning some of our facilities and bringing these matters into our attention. It is constructive feedback like these that will enable us to...

Palembang, Indonesia
Reviewed 12 December 2016 via mobile

The hotel is in the Palembang Square Mall Complex. Very close to Palembang food area, like Pempek stores, Mie Celor, and souvenirs stores. The pool is big and nice, kids friendly. The restaurant have a lots of menu. But the taste is not good enough. The room is nice and wide for superior.

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Helpful?
Thank Ines W
ARYADUTA_PLG, Manager at Aryaduta Palembang, responded to this review

Dear Ines W, Thank you for choosing Aryaduta Palembang for your recent stay. We are glad to hear you found our location ideal and enjoyed our facilities. We appreciate your feedback concerning our food which will only encourage us to improve on our food quality. All of us look forward to welcoming you again to Aryaduta Palembang soon. Yours sincerely,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally situated in the heart of the City of Palembang, Aryaduta Palembang is an 18-storey atrium hotel featuring 169 charming rooms with breathtaking city views. ... more   less 

Additional Information about Aryaduta Palembang

Address: Jl. POM IX, Palembang Square, Palembang 30137, Indonesia
Region: Indonesia > Sumatra > South Sumatra > Palembang
Price Range: €44 - €57 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aryaduta Palembang 4*
Number of rooms: 169
Reservation Options:
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Also Known As:
The Aryaduta Hotel And Convention Center Palembang
Aston Palembang
Palembang Aston
Hotel Style:
#5 Spa Hotel in Palembang
#5 Luxury Hotel in Palembang
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Questions & Answers

Questions? Get answers from Aryaduta Palembang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floors to get a view over the city”
 of 5 bubbles 207hansj, 9 Feb 2017 | Read review
“Book a non-smoking floor or non-smoking room.”
 of 5 bubbles Asimofee, 30 Aug 2016 | Read review
“great view of the city in the night”
 of 5 bubbles dimassa2016, 4 Aug 2016 | Read review
“higher floor was good”
 of 5 bubbles dennyfirmansyah335, 21 Jun 2016 | Read review
“Higher floor with a excellent view”
 of 5 bubbles Ramosdasinaga, 18 Jun 2016 | Read review
5 of 5