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Hanging Gardens of Bali

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1,410 Reviews from our TripAdvisor Community

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Showing 934: English reviews
Bengaluru, India
Reviewed 2 days ago NEW

Even if you are not staying here, it is worth a visit. Please go have a meal here. The property is a landmark! One can see waterfalls, a temple and countless trees from here. They even have a heated two level infinity pool that is worth a look!

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Helpful?
Thank Arpita K
London
Reviewed 5 days ago NEW

I just come back from a 3 night stay with my fiancee and have to say, the hotel is highly over-rated. No idea who they claim to be 7 star as one is told in reception. Yes, the location is breathtakingly stunning. Romantic setting in the middle of the jungle with monkeys, exotic bird sounds..the whole lot. Further, the room/villa...

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Helpful?
1Thank LondonClaudia123
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear LondonClaudia123, Thank you very much for your honest review. Your feedback is tremendously appreciated, as we endeavor to improve our guest experience with each and every stay. We greatly appreciate your comments about aspects of the room facilities that need looking into. Our service ethic is of the greatest importance to us so your feed back regarding the in-room...

San Diego, California
Reviewed 6 days ago NEW

This was the first place I booked for our vacation to Bali. I read that it was the "#1 pool in the world" and from the pictures it looked like so to me. I was so excited so I booked it for 1 night to say I stayed there. The previous night we stayed at the incredible Kamandalu Resort in...

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Helpful?
Thank dremreynolds
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear dremreynolds, While we are very appreciative of your choosing to stay at Hanging Gardens of Bali and the time you have taken to post a review, I am just not sure of what you are trying to say here and what exactly were the negatives. I am very afraid that Trip Advisor is starting to become a forum for...

London, United Kingdom
Reviewed 6 days ago NEW

This hotel is all about the location , the concept and of course the pools - all of which are amazing. It really does feel as if you are somewhere deep inside a rainforest and the infinity pools (both main and in the villas) are incredible. The inside of the villas are nice but nothing special and starting to show...

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Helpful?
1Thank kkarlssss
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear kkarlssss, I am also with mixed emotions regarding your review. Of course it is great to hear that you were so impressed by our magnificent pools. We have just refurbished our villas and I am delighted that you found our team to be the "friendliest" after all this is what hospitality is all about. Yes our breakfast is yummy...

London, United Kingdom
Reviewed 1 week ago

I am crazy about this place! the pool was a dream...... :) a wonderful getaway and dreamy experience. I think it should be open to outside hotel guests as it felt like more people would be a lovely addition to enjoy this stunning setting and hugs space

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Helpful?
Thank SalmaRaza
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear SalmaRaza, Thank you immensely for your review and the lovely words regarding our fabulous resort. It is wonderful to know that we have exceeded your expectations and made your stay with us so enjoyable. Actually we do try to limit the amount of visitors to the resort to ensure the privacy of our in-house guests. We hope to be...

Zurich, Switzerland
Reviewed 1 week ago via mobile

We are currently staying at Amankila in Bali which is probably #1 on the island. We wanted to take a look at hanging gardens since we were planning the next trip there. Once we arrived there with our driver, we were already put off by the reception area which was being renovated and in a - to say the least...

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Helpful?
1Thank Christian R
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear Christian R, I am most unhappy to understand that you felt maligned or other wise felt not to be welcome when visiting our resort. Please allow me to explain a few details to your comments. Regarding state of the Lobby area. Yes it is being renovated, in fact we are replacing the traditional Alang Alang thatched roofing. This is...

Reviewed 1 week ago

Accomodation and services are excellent . Walking through the site was a must!. Best location far from the crowd of UBUD and perfect situation to visit temples and lakes in the north of Bali. Staying two days in this area are recommanded.

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Helpful?
Thank georges v
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear georges v, Thank you immensely for your review and the lovely words regarding our fabulous property and unique location. It is wonderful to know that we have exceeded your expectations and made your stay with us so enjoyable. We hope to be able to welcome you back once more to Hanging Gardens of Bali With Appreciation

Singapore, Singapore
Reviewed 2 weeks ago

We were on our honeymoon and stayed for 2 nights. The resort is so much more beautiful than the photographs show. This was truly the break we needed after hectic wedding planning. We also felt like we had the whole resort to ourselves as everything was very nicely spaced out. Definitely top up a bit more for the panoramic villas...

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Helpful?
Thank brownpapermoon
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear brownpapermoon, Your review is certainly uplifting and a tribute to our beautiful resort in the midst of the Bali jungle. At Hanging Gardens of Bali we strive for excellence and to exceed our guest expectations and it is such a pleasure to know that we have achieved this for you. We are looking forward to welcoming you back once...

Reviewed 2 weeks ago via mobile

My husband and I just returned from the Hanging Gardens after spending 5 nights for our Honeymoon, it was originally supposed to be 6 nights but we decided to leave the hotel early. Our stay started off great, if the hotel views were the only things you needed to rate the hotel on it would deserve 5 starts, they're absolutely...

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Helpful?
Thank BrookeBailey1990
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear BrookeBailey1990, I was very saddened to hear that your stay at Hanging Gardens of Bali was not as perfect as you had anticipated and this seems to be because of the incident with the rodent. We do take all comments very seriously and I have since checked with our team and there do seem to be a few inconsistencies...

New York City, New York
Reviewed 2 weeks ago via mobile

Swimming in the Hanging Gardens pool had been on my bucket list for YEARS. This was the most expensive hotel we stayed in during our SE Asia trip but it was worth the splurge. The staff was SO attentive and accommodating. My only advice is to bring bug spray in your checked luggage. Everything's imported in Bali and the bug...

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Helpful?
Thank KChaplinsky
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear KChaplinsky,Thank you so much for your review. Our villa pools and our award winning main pool are certainly a matter of pride and satisfaction for us and we so appreciate your wonderful comments about them. Sorry about the bugs but as you quite rightly point out, we are a gem in the midst of the jungle! We hope to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Hanging Gardens of Bali is a luxurious destination in the heart of the jungle. It is situated near Payangan, a village North of Ubud, whilst the hotel rests in the centre of the magical island of Gods. The enchanting five star luxury resort has 44 private suites and individual villas, each enhanced by its own granite infinity pool, rippling into the jungle below. Each villa is designed with traditional Alang Alang thatched roofs in complete harmony with nature. In 2014, TripAdvisor and Conde Nast Traveller named our Twin-Tiered Cascading Pool as the World's Best Pool and number one honeymoon destination in Bali by Conde Nast Traveller. In 2015 Hanging Gardens of Bali has been awarded: World Luxury Hotels Awards, Seven Star Global Luxury Awards and World Travel Awards as well as other prestigious recognitions, such as the World Luxury Spa Awards and the World Luxury Restaurant Awards. The renowned Garden Restaurant serves innovative Indonesian dishes with Asian flare and Mediterranean delicacies flavoured with the local herbs and spices grown on the land and freshly-caught fish from the Jimbaran Bay. The truly luxurious Spa Collection combines natural, local ingredients and ancient techniques to create beauty therapies and treatments that soothe the mind, rejuvenate the body and energize the soul. Complimentary shuttles to Ubud center are scheduled daily for guests. The airport is around 90 minutes away by road depending on traffic. ... more   less 

Additional Information about Hanging Gardens of Bali

Address: Desa Buahan, Payangan 80571, Indonesia
Region: Indonesia > Bali > Payangan
Price Range: €433 - €809 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hanging Gardens of Bali 5*
Number of rooms: 44
Reservation Options:
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Also Known As:
Ubud Hanging Gardens By Orient-Express Hotel Payangan
Hanging Gardens Ubud
Hanging Gardens Hotel Ubud
Hanging Gardens Of Bali Payangan, Indonesia
Hotel Style:
#2 Romantic Hotel in Payangan
#2 Top resorts Hotel in Payangan
#5 Spa Hotel in Payangan
#5 Luxury Hotel in Payangan
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Questions & Answers

Here's what travellers have asked, with answers from Hanging Gardens of Bali staff and other travellers.
33 questions
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Questions? Get answers from Hanging Gardens of Bali staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“far away from the funicular”
 of 5 bubbles LondonClaudia123, 1 Dec 2016 | Read review
“Rooms farther down the hill on the tram.”
 of 5 bubbles dremreynolds, 30 Nov 2016 | Read review
“Need more best control if possible”
 of 5 bubbles khaledaD1758PB, 18 Nov 2016 | Read review
“Go see the pool as a day trip , even pay the fee to use the pool but do not stay there”
 of 5 bubbles S7518EFmichaelh, 8 Nov 2016 | Read review
“You can't go wrong.”
 of 5 bubbles d0ubleB123, 31 Oct 2016 | Read review
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