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Absolutely disgusting. Worst hotel I have stayed in while Stateside. The exterior is grimy with visible rust on the stairways, and the flooring in the elevator is worn through in spots (we're talking spots that are larger than dinner plate size). Noticeable mold on the...More
We booked through Hotwire, not knowing what we were getting. The location is great, on a quiet little side street in a nice area. Not too far from our destination and lots of shopping around. It looked nice pulling up. The room itself looked fine,...More
2 Thank Melissa M
Response from Manager_11525, General Manager at Crossland Economy Studios - Kansas City - IndependenceResponded 29 May 2015
I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about our location; however, we apologize for the cleanliness issues you experienced. I discussed your comments with the team, and we are making sure our...More
We rented a room at the Crossland for a weekend in Independence that included the RLDS historic sites and a Chiefs game at Arrowhead. The Crossland is ideally situated for both. Overall we had a great experience and the hotel staff were above-and-beyond friendly and...More
Thank Ben M
Response from Manager_11525, General Manager at Crossland Economy Studios - Kansas City - IndependenceResponded 8 December 2014
Thank you for posting such a wonderful review. It is great to read that our staff was friendly and helpful, and that our hotel was ideally situated for your needs. Still, please accept our apologies that our TV's haven't been upgraded yet. Your feedback on...More
We only needed a convenient place to sleep for a few hours after a Kansas City Chiefs game & this fit the bill. It was reasonably priced, conveniently located nearby major roads & a bevy of late night food locations (not to mention several gas...More
Response from Manager_11525, Manager at Crossland Economy Studios - Kansas City - IndependenceResponded 5 December 2014
I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the cleanliness and location of our property, however, I am very sorry the remote and phone were not in your room. I will...More
There was an issue with my house and my daughter and I were forced to stay at Crossland while it was being resolved. During my time here there was an ant infestation, I had food to spoil because the fridge went out and an incompotent...More
Thank Mae J
Response from Manager_11525, General Manager at Crossland Economy Studios - Kansas City - IndependenceResponded 11 August 2014
Mae - Your review for our hotel was recently brought to our attention and we wanted to take a moment to respond. We sincerely apologize that you had problems with ants in your room and that your refrigerator was not functioning properly. We will contact...More
US$61 - US$81 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Smoking rooms available ,
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