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Sheraton Baltimore North Hotel

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Sheraton Baltimore North Hotel
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690 Reviews from our TripAdvisor Community

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Showing 687: English reviews
Reviewed 26 January 2017 via mobile

We were headed back from home, it was midnight and we needed to just sleep and rest. The bed was nice and comfy, decent selection of tv channels, shower nice. This hotel connects to the Towson mall, but I've not ever stepped foot in there. They do have a shop for convenience items and a restaurant downstairs but we did...

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Helpful?
1Thank Monica D
Lindsay C, Manager at Sheraton Baltimore North Hotel, responded to this review

Dear Monica D, Thank you for taking the time to review us! We are so happy to hear that you enjoyed your stop here, and so pleased that we could provide some rest for you and your companions. We hope to see you again!

Reviewed 24 January 2017

The hotel was great but the staff goes above and beyond to make sure that my stay was perfect! as soon as I walked in the door the front desk staff made me feel at home, and they looked after me for my entire visit.

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Helpful?
Thank Ken K
Lindsay C, Manager at Sheraton Baltimore North Hotel, responded to this review

Dear Ken K, Thank you for taking the time to review our hotel. We are so pleased that our staff took such great care of you. They are our number one asset! We hope to see you again!

Belton, TX
Reviewed 23 January 2017 via mobile

Room is very quiet. Not huge but enough room. The closet in my room blocks he door so you cannot open your suitcase easily. Nice amenities, restaurant etc. Very convenient to the mall and shopping as well as many restaurants. Recommended.

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Thank Bill K
Lindsay C, Manager at Sheraton Baltimore North Hotel, responded to this review

Dear Bill K., Thank you so much for taking the time to review us on Tripadvisor. We are happy that you enjoyed the amenities and our location. We look forward to seeing you again!

Austin, Texas
Reviewed 22 January 2017

This is a typical standard Sheraton full-service hotel with a good location near shopping, dining, and other events, although not necessarily close to Towson State University. If you are driving it is somewhat difficult to locate, especially since it is set back from Dulaney Valley Road.

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Thank Wayne T
Arthur G, Front Office Manager at Sheraton Baltimore North Hotel, responded to this review

Dear Wayne T, Thank you for your recent review of our hotel. We are excited to hear that you enjoy the property's location and it's proximity to local shopping and dining. Our guests do enjoy that we are connected to Towson Town Center, allowing for easy access to all outlets. We appreciate you taking the time to share your experience...

upstate ny
Reviewed 21 January 2017

We were in town for a funeral. We booked the corner room, club level online. The front desk let us into our room "early" as a "courtesy". When we got into the room it wasn't made up from the last guest. I called the front desk and they told me to come back down and they would give me another...

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Helpful?
1Thank UpstateNySimplyme
Lindsay C, Manager at Sheraton Baltimore North Hotel, responded to this review

Dear UpstateNySimplyme, Thank you for taking the time to review our hotel. I am very sorry for the inconvenience that you experienced at the start of your stay. We have reviewed this incident with our front office staff. We are very pleased to know that you found the room comfortable and enjoyable. We hope to see you in the future.

Cleveland, Ohio
Reviewed 19 January 2017

The staff at this hotel, starting with Aleya at the front desk are terrible. She is obstructive and incompetent. Her manager, Chanel was equally useless. There are many nicer, more interesting hotels in the area for a comparable price. This place was uninspired and sterile with obnoxious staff. Stay away from this one.

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Thank burr0wslj
Arthur G, Front Office Manager at Sheraton Baltimore North Hotel, responded to this review

Dear burr0wslj, Thank you for taking the time to review our hotel. After speaking with you directly, we were able to remedy the unpleasant situation. Please know that our management staff has addressed these issues. We hope that you are able to visit us again soon.

Reviewed 17 January 2017 via mobile

The most amazing hotel experience from check-in to check-out! Quan greeted us upon our arrival and bade farewell when we left. She was and is fantastic! The finest hotel desk pro I have ever had the privilege and pleasure to get to know over decades of travel. I divine a stellar future for Quan in the hospitality business. Definitely management...

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Thank Marty D
Lindsay C, Manager at Sheraton Baltimore North Hotel, responded to this review

Dear Marty D, Thank you for taking time to review us! Quan certainly is a superstar! You will be glad to know that she recently recieved a promotion! Kris is also one of our great associates. Thank you for mentioning them both! We hope that you return to us here in Towson!

Washington DC, District of Columbia
Reviewed 13 January 2017

I tried to use the Internet but couldn't get online. I went to the Front Desk. The person there was no help and gave me a phone number to call tech support. I called and got someone with an accent who was probably somewhere in Asia. They agreed I had a problem but wasn't able to resolve it. I was...

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Thank Gordon175
Lindsay C, Manager at Sheraton Baltimore North Hotel, responded to this review

Dear Gordon175, Thank you for taking time to review our hotel. We are very sorry for the challenges you encountered during your stay. Please note that we are making improvements to our internet systems this year, to better service our guests. We hope to see you soon.

Reviewed 12 January 2017 via mobile

The shuttle drivers were excellent. Especially Jason. He was A#1. Treated is so nice. We were here because of a family member in rehab. It was very stressful but he really made it an enjoyable experience.

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Thank Debby H
Lindsay C, Manager at Sheraton Baltimore North Hotel, responded to this review

Dear Debby H, Thanks for taking the time to review us on Tripadvisor! Jason sure is one of our superstars! We are so happy that he took such good care of you while you were here. We hope to see you again someday!

Denver, Colorado
Reviewed 1 January 2017

I have stayed at this hotel a few times and used their shuttle service to get to an office location nearby. The drivers were all very professional, helpful and safety conscious. Specifically, Jason, Ernest and Chris! Also Jim in the Club Lounge was so welcoming and helpful. Thank you to all of you guys that made my stay so great!

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Helpful?
Thank cmacdavid777
Lindsay C, Manager at Sheraton Baltimore North Hotel, responded to this review

Dear cmacdavid777, Thank you so much for recognized some of our great employees! Jason, Ernest, Chris, and Jim do a great job! We are so happy you enjoyed your stay! We hope to see you again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Baltimore North Hotel is connected by skywalk to the Towson Town Center Mall and adjacent to Goucher College. We are 15 minutes from Baltimore's Inner Harbor, Oriole Park/Camden Yards, Ravens M&T Stadium, and Timonium Fairgrounds. ... more   less 

Additional Information about Sheraton Baltimore North Hotel

Address: 903 Dulaney Valley Rd, Towson, MD 21204-2686
Region: United States > Maryland > Towson
Price Range: €125 - €240 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Baltimore North Hotel 3.5*
Number of rooms: 283
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Also Known As:
Sheraton Towson
Sheraton Baltimore
Baltimore Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Baltimore North Hotel staff and other travellers.
6 questions
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Taichung, Taiwan
2 months ago
over a year ago
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Panama
over a year ago

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Questions? Get answers from Sheraton Baltimore North Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“More space in two double bed rooms.”
 of 5 bubbles raeandfamily, 22 Mar 2017 | Read review
“Try to get a room on a higher floor to avoid street noise”
 of 5 bubbles DukeNJ, 5 Mar 2017 | Read review
“I prefer the Club floors, away from the elevators.”
 of 5 bubbles nb648, 1 Mar 2017 | Read review
“Just tell the front staff what is important to you and they will accommodate.”
 of 5 bubbles childplease69, 27 Feb 2017 | Read review
“Rooms on the high floors were quiet and peaceful”
 of 5 bubbles phillygfunk, 2 Feb 2017 | Read review
5 of 5