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Citrus Hotel Lonavala

692 reviews
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Traveller (319)
Room & Suite (145)
Dining (61)
Overview
  • Excellent37%
  • Very good45%
  • Average13%
  • Poor4%
  • Terrible1%
Travellers talk about
“private theatre”(31 reviews)
“mini theatre”(17 reviews)
“swimming pool”(69 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (692)Write a Review
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Traveller rating
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LanguageEnglish
256
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94
28
12
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All reviewsprivate theatremini theatreswimming poolpremier roomopen restaurantspecial thankspleasant staycourteous staffrooms are smallgames roombusiness hotelbreakfast spreadexcellent stayweekend tripmain marketservice provideddinner buffet
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161 - 165 of 690 reviews
Reviewed 28 July 2016 via mobile

Very good good hospitality vaishali anil radhey guduu sunil all are very cooperative. Only drawback that they don't have their gym. Food was excellent Pool was good but need cleanliness WiFi Internet was excellent For children it is very safe especially private TV roomMore

Thank Jayesh G
Response from Sandeep C, Operations Manager at Citrus Hotel LonavalaResponded 2 August 2016

Dear Mr. Jayesh, We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance. Thanks for taking the time to share your kind words about our staff it's rewarding...More

Reviewed 22 July 2016 via mobile

Fabulous staff..special word for Ms.Vaishali Pandey,she went out of her way to give us a comfortable stay and make a memorable experience. Thanks once again!! The property needs a little make over overall a fine property for a quick getaway!More

Thank Anuj1921
Response from Sandeep C, Operations Manager at Citrus Hotel LonavalaResponded 27 July 2016

Dear Mr. Anuj, We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance. Thank you for your wonderful review of our resort. It gives us great pleasure to...More

Reviewed 19 July 2016 via mobile

Chose this hotel on a short family trip in and around lonavala. Was not a first choice but the other good hotels were overbooked. While the place is conveniently located it is a but hard to find the first time. While t does appear congested,...More

Thank puneet_kokru
Response from Sandeep C, Operations Manager at Citrus Hotel LonavalaResponded 21 July 2016

Dear Mr. Puneet, We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance. We are happy to hear in most aspects you enjoyed your stay with us. We...More

Reviewed 18 July 2016 via mobile

Visited with my parents, hubby and my 6 month old baby. We got a good deal at ibibo hence I can say hotel was still OK for the price we paid but otherwise their rates are quite expensive considering its a very average 3 star...More

Thank Roma1608
Response from Sandeep C, Operations Manager at Citrus Hotel LonavalaResponded 21 July 2016

Dear Mam, We appreciate your time for sharing a detailed review of your stay at Citrus Hotels on TripAdvisor. I can see from your comments that we were not able to live up to your expectations especially in terms of product, I have also made...More

Reviewed 15 July 2016

Great breakfast spread and nice game room. Nice big swimming pool but could not use due to cold weather. Excellent housekeeping and restaurant service. The only sore thumb is the service provided at reception desk. Not exactly rude but definitely indifferent. The room was extremely...More

Thank AAKPA
Response from Sandeep C, Operations Manager at Citrus Hotel LonavalaResponded 21 July 2016

Dear Guest, We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance. Your compliments are really encouraging us to keep delivering genuine hospitality both in products & services...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free Parking
Pool
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Indoor pool
Outdoor pool
Details
Price range
US$58 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Lonavala
#5 Spa Hotel in Lonavala
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$58 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Lonavala
#5 Spa Hotel in Lonavala
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (319)
Room & Suite (145)
Dining (61)
Pool & Beach (33)
Hotel & Grounds (177)
Bathroom (22)
Family and Play Areas (5)
Questions & Answers
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Pratyush993
20 December 2017|
Answer
Response from Prajakta R | Reviewed this property |
u need to contact the hotel management for booking n other information..I was a visitor there..
0
Votes
96212345
30 August 2017|
Answer
Response from chalajathahoon | Reviewed this property |
no. pets are not allowed here.
0
Votes
Room Tips
"On the first floor, less steps to climb."
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"Avoid second floor rooms, they have no lift and the staircase is very steep."
Read review
"Better go for premier or suit to enjoy this place better"
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"Nice Food, Cooperative Staff"
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