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Citrus Hotel Lonavala

D T Shahani Road | Near BSNL Telephone Exchange, Lonavala 410401, India
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Narayani Dham Temple
    1.0 km
  • 3 star hotel
  • Free Parking
Reviewed 5 weeks ago
Refreshing gateway !
We did visit Citrus Lonavala on 18th December 2016 for 2D/1N. It... more
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593 Reviews from our TripAdvisor Community

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Showing 591: English reviews
Mumbai (Bombay), India
Reviewed 5 weeks ago via mobile

We did visit Citrus Lonavala on 18th December 2016 for 2D/1N. It is situated near Lonavala station but little inside lanes, this can add to the plus points as it is very peaceful and quite. As we reached, hotel staff provided valet parking, welcomed us with warmth. The check in was quick as we reached perfectly on time, the room...

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Helpful?
Thank grover_somil
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Grover, Thank you for posting such gracious comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. I am delighted to note that you found our hotel & services the best. It is our utmost focus to provide our guests with...

Reviewed 16 December 2016 via mobile

We stayed there for 3 nights. Pros 1. Good location. Walkable from railway station. Very near to other restaurants. 2. Staff is very helpful and candid in explaining things. 3. Rooms are nicely lit and very comforting. 4. Swimming pool is pretty cool.. although needs some cleaning. Cons 1. Buffet (for breakfast and dinner) is pretty repeatative. I suggest to...

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1Thank Anand V
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Anand, We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance. From your review, I gather that you had an excellent stay and have also taken the time to document the same on Tripadvisor. Thank you for the same.We pride ourselves...

Mumbai (Bombay), India
Reviewed 15 December 2016

Pros: - Good location, near Central Lonavala - Good rooms: clean, neat and good layout - Helpful front desk - Good food - Good interiors and nice complex - Great sleep quality Cons: - Room service was very slow on the 1st day, but they made up for it later on during the stay.

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Helpful?
Thank NIR006
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance. We are happy to hear in most aspects you thoroughly enjoyed during your stay with us. We work towards increasing the bench mark for guest satisfaction and it is really important...

Reviewed 12 December 2016 via mobile

It's a really amazing hotel. Rooms provided for our family stay were spacious and was well maintained. Staff was co operative. Our experience during the stay was smooth with no restrictions. It's good for those looking to stay at budget.

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Helpful?
Thank rhapraxis
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you for your wonderful review of our resort. It gives us great pleasure to read that you enjoyed your stay with us and our associates delighted you. I have shared your feedback with the entire team at the resort. It is feedback such as yours that inspires the team and me to constantly strive for excellence and...

Mumbai (Bombay), India
Reviewed 12 December 2016

It was pleasant trip of Lonavala this September.....Weather was awesome....slight drizzles adding more beauty to environment...... wonderful view on Tiger Point....bhushi dam have good scenic view....All things were pretty amazing except the room in Citrus was very small and washroom stinks a lot due to suffocation in the room. This was my third visit to Citus Hotel (Earlier two were...

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Helpful?
Thank atulemails
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Atul, We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance. I apologise for the inconvenience caused to you during your visit to the hotel. Kindly accept our sincere apologies for not giving you the high standard of hospitality which is...

Reviewed 5 December 2016

This is a hotel and not a resort. A decent hotel located in a peaceful area - away from the market chaos and traffic. The hotel staff is courteous & welcoming. You feel good to be at such places. We were given an early check-in which was nice as we were travelling with a baby. The room was spacious and...

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Helpful?
Thank Surajlakhotia
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Suraj, We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance. Your compliments are really encouraging us to keep delivering genuine hospitality both in products & services to our guests. It is such a pleasure to hear that you had a...

Navi Mumbai, India
Reviewed 3 December 2016 via mobile

Thanks citrus for the wonderfull stay. I had checked in yesterday 3rd dec16 and currently in citrus for more 1 day. Hotel staff are very helpful and always similing. Special thanks to sunil who is always there to serve you better in lunch breakfast. Dinner and breakfast was amazing, lot of variety in breakfast which i have seen very less...

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Helpful?
Thank Yogindra R
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Yogindra, I would like to thank you for taking your valuable time & effort in sharing your wonderful experience. I am pleased to note that the experience at Citrus Resorts met your expectations & made your stay enjoyable. We are also grateful for your kind words of appreciation for the team. Our endeavor remains to continuously engage in...

Bengaluru, India
Reviewed 30 November 2016 via mobile

Nice Hospitality was impressed with staff support. Liked the food and live counters of chef with wide variety of continental stuff. We have reached the place in the midnight. But, the checking was very smooth, didn't feel any inconvenience (Staff were very active and helpful)

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Helpful?
Thank FerozMD
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Feroz, Thank you for posting such gracious comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. I am sharing the feedback with my team which is the prime strength of this resort. Your appreciation motivates the team to enhance their...

Mumbai (Bombay), India
Reviewed 27 November 2016

I found Hotel was very good enough, rooms were also clean, food was really very good.. And we enjoy Mini -Theatre too. And best thing which we loved that was service.. Miss Vashali really make us comfort and her service at front desk is really good.. Will wish to re-vist soon..

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Helpful?
Thank samudrapatil
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Patil, Thank you for your compliments for our hotel and services. I am extremely glad to note that our team exceeded your expectation. Thank you for your wonderful review of our resort. It gives us great pleasure to read that you enjoyed your stay with us and our associates delighted you. I have shared your feedback with the...

Mumbai (Bombay), India
Reviewed 25 November 2016 via mobile

It was our first stay at Citrus Lonavala. It is located 5 min from the Main Market Area. Rooms are Spacious and Cozy and Comfortable. The Breakfast Spread is vast and delicious. One can also opt for Lunch and Dinner Buffet at 640 each all inclusive of taxes. They have a Swimming pool and Game Zone, one can also watch...

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Helpful?
Thank Rishu84
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you very much for such a wonderful review posted on this forum and this only goes to show that the team delivered over and above your expectations..... At The Citrus Hotels, we are committed to exceeding our guest’s expectations and feedback like yours motivates us to strive harder. We believe, it is the small details which make...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Citrus Hotel Lonavala

Address: D T Shahani Road | Near BSNL Telephone Exchange, Lonavala 410401, India
Region: India > Maharashtra > Lonavala
Price Range: €64 - €123 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citrus Hotel Lonavala 3.5*
Number of rooms: 32
Reservation Options:
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Hotel Style:
#2 Family Hotel in Lonavala
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Questions & Answers

Here's what travellers have asked, with answers from Citrus Hotel Lonavala staff and other travellers.
4 questions
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over a year ago

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Questions? Get answers from Citrus Hotel Lonavala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please explore room once before check in to have look and feel in advance”
 of 5 bubbles atulemails, 11 Dec 2016 | Read review
“Get a room that looks towards the road”
 of 5 bubbles , 23 Nov 2016 | Read review
“Wait till new wing will be ready...”
 of 5 bubbles pmspmspms, 21 Nov 2016 | Read review
“premier rooms are very spacious”
 of 5 bubbles sunitasmith, 21 Nov 2016 | Read review
“go for deluxe rooms”
 of 5 bubbles AvinashD_12, 6 Nov 2016 | Read review
5 of 5