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Citrus Hotel Lonavala

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Citrus Hotel Lonavala
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578 Reviews from our TripAdvisor Community

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There are newer reviews for Citrus Hotel Lonavala
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Showing 576: English reviews
Reviewed 3 weeks ago via mobile

Breakfast was really really nice I have been to Mahabaleshwar citrus too and have been visiting citrus properties often for food and drinks with frnds and really feel good to be there..inviting staff and helpful

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Helpful?
Thank Shashank S
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Shashank, It was a pleasure to have you staying with us and we appreciate your time to review us on TripAdvisor. We are very happy to read your review. We are also grateful for your kind words of appreciation for the team, service, food and rooms. Our endeavour remains to continuously engage in service excellence and feedback such...

Pimpri-Chinchwad
Reviewed 3 weeks ago via mobile

Good place to hang out with family. Staff there is very Co operative silent and are very well organised special GAURAV K who was able to serve very quick and upto our satisfaction apparently chef MORSINGH & ANGAD prepared mouth watering Egg stuff had many egg food... Good services & can be recommended to friends.... Keep up the same service

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Helpful?
Thank Vijay V
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Vijay, Thank you very much for taking time and posting an encouraging review of our hotel and services. We are also grateful for your appreciation of the services provided by the team. Thanks for taking the time to share your kind words about our staff and management it's rewarding for all the hard work and dedication we put...

Delhi
Reviewed 3 weeks ago

An overall disappointed with the hotel. Minus points: Rooms are small, location away from market, lack of view of famous Lonavala valley and mountains, room furnishing is poor with lack of aesthetic sense, Tiny lobby and layout resembling a sarai rather than a hotel. Poor sound proofing of rooms The pricing is excessive and is no value for your money...

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Helpful?
Thank shail2
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance. I can see from your comments that we were not able to live up to your expectations especially in terms of product. Please accept my sincere apologies for the inconvenience caused...

Mumbai (Bombay), India
Reviewed 4 weeks ago

Had a good stay ....3 cheers to all the staff with special mention to Vaishali & Gaurav K.... :) ........Kids had a great time ....... Suggestion - can work on the Gym & Massage service to make it a complete vacation

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Helpful?
Thank rubysanaanna
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mam, Thank you for posting such gracious comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. Your feedback has been shared with our entire team, and they are delighted to know that they have lived up and exceeded your expectations in...

Reviewed 4 weeks ago via mobile

Very good hotel with nice hospitality of staff .. good family vacation destination And good facilities like swimming pool and private theatre Food is good especially the variety of breakfast is awesome

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Helpful?
1Thank Vinay P
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Vinay, Thank you for taking time out and giving such a lovely review of your experience at Citrus Hotels. Your feedback has been shared with Vaishali and our entire team and they are delighted to know that they have lived up and exceeded your expectations in making your stay memorable one. We thank you once again for your...

Margao, India
Reviewed 4 weeks ago

Centrally located in Lonavala town which means it is easy to reach there but it misses out on the views from the hills. This is a small hotel with around 30-40 rooms. Service quality is up-to the mark. The in house restaurant is nicely done and is a good place to hang out. Food at the Biso restaurant was very...

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Helpful?
Thank Virajnayak
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Viraj, We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance. I can see from your comments that we were not able to live up to your expectations especially in terms of product. Please accept my sincere apologies for the inconvenience...

Pune
Reviewed 4 weeks ago

location awesome , staff fabulous , we had our 8 months old baby but all the staff were so friendly. Special thanks to vaishali from front office , Gaurav and his entire team. Chef was excellent , swimming pool to buffet to individual dishes were superb. Must come to this hotel if in lonavala.

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Helpful?
Thank Avinash D
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Avinash, Thank you for posting such gracious comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. It’s a great feeling to read our elite guest’s detailed feedback regarding our restaurant food and it’s our constant endeavours to make your dining...

Reviewed 2 November 2016 via mobile

Beautiful hotel,the best I found was the definition of hospitality aptly felt in citrus,the staff cooperated well,rooms were quite good and I would say it justified our value for money. Regards, Ashok Thadani.

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Helpful?
Thank Ashok T
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Thadani Thank you for taking time out and giving such a lovely review of your experience at Citrus Hotel. I would like to thank you for taking your valuable time and effort in sharing your lovely feedback as it enables us to measure and improve our performance in our quest of providing you the best. We value your...

Mumbai (Bombay), India
Reviewed 30 October 2016

This is a quite location. Its a good weekend hotel. The hotel offers good food. Also it is nearby the bus stand and the chikki market. Good location. The service provided was ok. We were on a business trip so this hotel suited our budget and the purpose.

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Helpful?
Thank Baindur
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. I would like to thank you for taking your valuable time and effort in sharing your lovely feedback as it enables us to measure and improve our performance in our quest of providing you the best. I thank you once again for your time and look...

Pune, India
Reviewed 29 October 2016

First of all its an awesome place to relax with picture perfect location. Agreed with the other users that the rooms are small but the environment makes up for that. There are plenty of birds in the property. Hospitality at Citrus is the best. You meet the lovely team who will pamper with everything possible. Special mention and Thanks to...

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Helpful?
Thank gauravsharma90446
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Gaurav Sharma, It was a pleasure to have you staying with us and we appreciate your time to review us on TripAdvisor. We are very happy to read your review. It gives us great pleasure to read that you enjoyed your stay with us and our associates delighted you. I have shared your feedback with Durga, Radheshyam &...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Citrus Hotel Lonavala

Address: D T Shahani Road | Near BSNL Telephone Exchange, Lonavala 410401, India
Region: India > Maharashtra > Lonavala
Price Range: €69 - €142 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citrus Hotel Lonavala 3.5*
Number of rooms: 32
Reservation Options:
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Hotel Style:
#2 Family Hotel in Lonavala
#6 Best Value Hotel in Lonavala
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Questions & Answers

Here's what travellers have asked, with answers from Citrus Hotel Lonavala staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from Citrus Hotel Lonavala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room that looks towards the road”
 of 5 bubbles , 23 Nov 2016 | Read review
“Wait till new wing will be ready...”
 of 5 bubbles pmspmspms, 21 Nov 2016 | Read review
“premier rooms are very spacious”
 of 5 bubbles sunitasmith, 21 Nov 2016 | Read review
“go for deluxe rooms”
 of 5 bubbles AvinashD_12, 6 Nov 2016 | Read review
“First Floor rooms we have stayed”
 of 5 bubbles gauravsharma90446, 29 Oct 2016 | Read review
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