We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Citrus Retreats Alleppey

Expedia.comUS$76*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$83*
US$76*
Great Deal
US$78*
US$81*
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Citrus Retreats Alleppey
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

658 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Citrus Retreats Alleppey
See the most recent reviews
Showing 650: English reviews
Mumbai (Bombay), India
Reviewed 26 March 2016 via mobile

Was planning a trip in May. After going through all the reviews , decided on booking at citrus. But they are so busy, dint bother to reply to both the emails I sent. Finally when they did reply- it was an auto generated one asking about itinerary. And the worst part was that even after replying with the itinerary, I...

 Report
Helpful?
Thank drpriyesh
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, We are disappointed to note that your experience was not to your expectations, Please may I assure you that I have shared your feedback with the entire team, but still we little surprise on the experience you received from us. Please may I request you to provide us your contact details to enable us get in touch with...

Kiev, Ukraine
Reviewed 24 March 2016

The start was very worrying, as my three mails to Citrus (with question how to reach the hotel) were left with no answer. However,this is about functioning Citrus Group, not hotel itself. Being on site already, i ask my driver to call the reception and things were clarified in seconds. Citrus Alleppey offers very relaxing quiet environment with good room...

 Report
Helpful?
Thank Borys B
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Thank you for staying at Citrus Retreat during your recent trip to Alleppey. We greatly appreciate you taking time to share your experience of staying at Citrus Retreat on Trip Advisor forum, and we are delighted that your stay with us was memorable. Your positive feedback is a source of motivation for us as we try to achieve...

Bengaluru, India
Reviewed 24 March 2016

Nice hospitality and really felt good. very well located . tranquil sourroundings with a deep water way on one side and paddy fields on the other . comfortable rooms and very friendly staff fishing opportunities exist in the deep back waters .

 Report
Helpful?
1Thank 39voyager1976
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Thank you for staying at Citrus Retreat during your recent trip to Alleppey. We greatly appreciate you taking time to share your experience of staying at Citrus Retreat on Trip Advisor forum, and we are delighted that your stay with us was memorable. Your positive feedback is a source of motivation for us as we try to achieve...

Eilat, Israel
Reviewed 24 March 2016 via mobile

Very nice hotel..rooms are good, amenities are plenty. . Restaurant is good. .dinner with live entertainment and breakfast fresh..Staff is good.. Only drawback are the insects and mosquitoes lizards the evening. .(hotel is situated near the back waters) staff took utmost care to help us.. Overall good experience. . if not for the insects would have stayed more nights. .

 Report
Helpful?
Thank avieilat
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Thank you for staying at Citrus Retreat during your recent trip to Alleppey. We greatly appreciate you taking time to share your experience of staying at Citrus Retreat on Trip Advisor forum, and we are delighted that your stay with us was memorable. Your positive feedback is a source of motivation for us and our pest control team...

Bengaluru, India
Reviewed 7 March 2016 via mobile

The Hotel and staff ,both are amazing. .. The property is very clean, and welcoming. ..5/5 Staff -very cooperative and helpful. Very polite and corteous. 5/5 Service - as expected very good. 5/5 Food very good. ..We can only comment about veg food though. ..5/5 Massage -very relaxing. ..though could have been better. 3-4/5 Overall 4-5/5 While in Alleppy. ..CITRUS...

 Report
Helpful?
Thank Asimkumar J
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Thank you for your review. We are glad that you enjoyed your stay and had a memorable vacation. Your appreciation will encourage us to do better. We look forward to welcoming you back.

Reviewed 5 March 2016

Best for a day or two halt in Alleppey instead of going for a night stay in House boat.... Citrus Retreat has a complimentary 1 hour house boat trip which can be good enough for a view across the back water... or you can even go for a paid trip in house boat instead of a night stay...

 Report
Helpful?
1Thank Palak M
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Thank you for your review. We are glad that you enjoyed your stay yet again and had a memorable vacation. We look forward to welcoming you back with your entire family

Kochi (Cochin), India
Reviewed 26 February 2016

very well located . tranquil sourroundings with a deep water way on one side and paddy fields on the other . comfortable rooms and very friendly staff fishing opportunities exist in the deep back waters . upkeep and maintenance of the garden could be better . you should be able to get good rates especially in the off season ....

 Report
Helpful?
Thank Thomas J
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Thank you for sharing such a wonderful review on TripAdvisor. We are delighted to know that you received efficient and friendly service at each stage beginning with your arrival at the hotel and continuing throughout your stay. Many thanks once again for taking time to write the review. We hope to have the pleasure of welcoming you back...

Reviewed 24 February 2016 via mobile

Amazing,amazing holiday fantastic place.Management,domestic personal could not do enough.Rooms are big and comfortable,very clean,bedding and towels changed daily.Lovely restaurant.Perfect place for a good rest Would love to visit again.

 Report
Helpful?
Thank henryka d
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Thank you for sharing such a wonderful review on TripAdvisor. We are delighted to know that you received efficient and friendly service at each stage beginning with your arrival at the hotel and continuing throughout your stay. Many thanks once again for taking time to write the review. We hope to have the pleasure of welcoming you back...

Kochi (Cochin), India
Reviewed 21 February 2016

If want to enjoy backwater view, Citrus Retreats is excellent choice. It sits midst of backwaters and paddy fields. Great views, excellent place for relaxation. You need to travel for 10 mins by boat to reach the resort. They provide complementary boat transfers. Vehicle parking is provided by the resort at the main land. The rooms are spacious and clean....

 Report
Helpful?
4Thank BabishVB
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Thank you for sharing such a wonderful review on TripAdvisor. We are delighted to know that you received efficient and friendly service at each stage beginning with your arrival at the hotel and continuing throughout your stay. Many thanks once again for taking time to write the review. We hope to have the pleasure of welcoming you back...

Mussoorie, India
Reviewed 19 February 2016

Citrus Resort is one of the best property you can find in the backwaters of Kerala. Nothing to complain and food was so yummy. Service & support was outstanding throughout the stay. Hope they will definitely keep up the good service. I am giving 5 on 5 rating.

 Report
Helpful?
Thank PriyankaGoyal
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Thank you for sharing such a wonderful review on TripAdvisor. We are delighted to know that you received efficient and friendly service at each stage beginning with your arrival at the hotel and continuing throughout your stay. Many thanks once again for taking time to write the review. We hope to have the pleasure of welcoming you back...

725 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (707)
Viewed
Room/Suite (88)
Viewed
Dining (65)
Viewed
Hotel & Grounds (159)
Viewed
Pool/Beach Area (48)
Viewed
View from Room (104)
Viewed
Family/Play Areas (11)
Viewed
Bathroom (16)
Viewed
Business Centre/Function Rooms (5)
Viewed
Other (211)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (18)
Viewed
View from Room (3)
Viewed
Room/Suite (1)
Viewed
Hotel & Grounds (1)
Viewed
Dining (1)
Viewed
Other (12)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Alappuzha hotels
40.9 km away
Kondai Lip Backwater Heritage Resort
6.5 km away
Ramada Alleppey
Ramada Alleppey
#9 of 67 in Alappuzha
666 reviews
23.3 km away
The World Backwaters
The World Backwaters
#19 of 67 in Alappuzha
316 reviews
Show Prices
Show Prices
Show Prices
17.4 km away
Abad Turtle Beach
Abad Turtle Beach
#1 of 67 in Alappuzha
575 reviews
20.4 km away
Deshadan Backwater Resort
Deshadan Backwater Resort
#7 of 67 in Alappuzha
327 reviews
5.3 km away
Lake Palace Resort
Lake Palace Resort
#6 of 67 in Alappuzha
347 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Breakfast included
  • Free Internet
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
The resort is located on national waterways surrounded with lush greenery and paddy. ... more   less 

Additional Information about Citrus Retreats Alleppey

Address: Karimba Valavu 8/504a - 504n | Alleppey - Changanassery Road, Alappuzha 688003, India (Formerly Citrus Backwater Retreat)
Region: India > Kerala > Alappuzha District > Alappuzha
Price Range: €54 - €141 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citrus Retreats Alleppey 3.5*
Number of rooms: 32
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Hotwire, Booking.com, Expedia, TripOnline SA, Cheap Tickets, Cancelon, Evoline ltd, HotelQuickly and HRS so you can book your Citrus Retreats Alleppey reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Citrus Retreats Alleppey Kerala/Alappuzha, India
Hotel Style:
#1 Romantic Hotel in Alappuzha
#2 Family Hotel in Alappuzha
#5 Spa Hotel in Alappuzha
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Citrus Retreats Alleppey staff and other travellers.
15 questions
Ask a question

See all questions (15)

Questions? Get answers from Citrus Retreats Alleppey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Private Pool with backwater View.”
DannyK409, 20 May 2017 | Read review
“First Inspect rooms before occupancy.”
muralim634, 4 Apr 2017 | Read review
“Choose near Paddy field”
pintubangalore, 2 Apr 2017 | Read review
“1. Look for a lake view room 2. Take your alcohol along”
123sanjeevc, 20 Mar 2017 | Read review
“"Rooms with seperate pool is excellent"”
prakashayyappa1988, 13 Mar 2017 | Read review
5 of 5
Expedia.com
US$76* /night
View Deal
Hotels.comUS$78
Booking.comUS$81
CancelonUS$83
View all 9 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates