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Sheraton Greensboro at Four Seasons

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Sheraton Greensboro at Four Seasons
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287 Reviews from our TripAdvisor Community

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Showing 283: English reviews
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Chesapeake, Virginia
Reviewed 5 days ago NEW

First ,i want to say the Staff is Excellent...when we first arrived there was alot of cars,people and luggage at the entrance and front desk,but two bellmen worked so smoothly,to quell the crowdedness without incident...Housekeeping was so very good & professional, "Lorraine" supervisor of housekeeping has her team well organized !...I highly Recommend this Hotel to any and all Travelers...

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Helpful?
Thank Dapperdon S
Reviewed 1 week ago

Had an extended stay but had the feeling of being home. The staff was helpful and polite. I loved the amenities. I would definitely book here when I am back in Greensboro. I would also give compliments to the restaurant on-site.

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Helpful?
Thank NYC9423
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you from our Sheraton Team for your kind review. We are happy to know you enjoyed your stay and we provided a homey feel during your time with us. I will let our restaurant staff know of your compliments. We recently changed the menu at Joseph's Restaurant, we are glad you liked the food. Looking forward to seeing you...

Baltimore, Maryland
Reviewed 1 week ago

I stayed at the Sheraton for a 3 day conference. Arriving the day prior, the check-in process was smooth sailing. I also liked that there were plenty of desk clerks so there were no long lines. Our room was in Tower 1, which I understand is the older side. We had a king room on the 3rd floor with a...

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Helpful?
Thank Dana A
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you for your kind comments in reference to your stay. We are delighted that we met your expectations, and you had a satisfying stay, although I must apologize for the issues you described, reading your comments we fell short on delivering a comfortable experience. We appreciate your feedback; it helps us improve upon our services.

North Carolina
Reviewed 2 weeks ago

#1 This is one huge hotel. If you are traveling with anyone who has walking issues, do not book here. #2 Very conveniently located off Interstate 40 and a short drive to downtown Greensboro. Rooms have nice modern décor. Mine had no bathtub, so if that's important, contact the hotel. Shower only. I have two issues with the room: the...

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Helpful?
Thank Noel78
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

We express our thanks for taking the time to write and share your comments about your recent stay at the Sheraton Greensboro Hotel. Your comments have been shared with the hotel’s management who will share your praises and comments to our Sheraton Team. Thank you for your valuable feedback.

Richlands, North Carolina
Reviewed 2 weeks ago via mobile

I have never been dissatisfied with any stay I have had at this Sheraton. I have been here several times for conventions and weekend getaways. The rooms are super clean and up to date. The staff is very helpful. They do not offer free breakfast, but there are restaurants and cafes onsite along with room service too. There do provide...

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Helpful?
1Thank dbailey6973
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you from our Sheraton team for your thoughtful review. Knowing you enjoyed your stay while attending the Beta convention let's our team know we are provding the very best for our guests. Looking forward to seeing you next year!

Virginia Beach, Virginia
Reviewed 2 weeks ago

My son was very pleased with the hotel. He had no complaints. I was pleased with the help I received over the phone. I was not able to go to the hotel so I can not report on the appearance. My son said it was beautiful.

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1Thank dgarrisona
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

We are glad that we were able to help with the reservations for your son and he enjoyed his time with us. We hope you will be able to have the chance to stay with us as we have a lot to offer families with our indoor/outdoor pool, fitness center, restaurants and a mall next door. Thank you for your...

Clemson, South Carolina
Reviewed 3 weeks ago

I have stayed here several times now in connection with National Guard events. The hotel staff has always been - and continues to be - extremely courteous and professional. The hotel property is always clean and well maintained. However, my experience with the Sheraton brand hotels has been that they are all a bit dated and worn. This hotel is...

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1Thank clemsonman87
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you for your positive feedback in regards to your recent stay. We are pleased to know you enjoyed our staffs Southern hospitality and attention to detail. Refrigerators are not in our guestrooms and yes you can request one for your room, however we will not charge you per day, only $10 for you entire stay. I am sorry this...

Toronto, Canada
Reviewed 3 weeks ago

I stayed between Jan 24-27, 2017, attending an 800+ people company event. The place is as large as a Vegas Casino, without the slot machines. Check-in: except for an artificial smile, the reception people had no idea of what they were doing, and had to ask for every check-in step a lady who was busy doing something at the corner...

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1Thank GV42
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

I am very sorry for the experience and service failures you encountered while staying at our hotel. We take great pride in our staff and the job that they do and I cannot apologize enough we were not able to deliver and accommodate your needs. I will share your comments with our team to train and motivate us to deliver...

Toronto, Canada
Reviewed 3 weeks ago

I noticed how my reviews often share the same title. But, with regards to the reflection, each hotel I've reviewed has impressed me, in their own way. The Sheraton Greensboro at Four Seasons was one of my favorite places to stay. The room is well equipped with outlets and the waterfall shower in the bathroom was awesome (I'm a sucker...

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Helpful?
2Thank Kyle R
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you for your kind comments in reference to your stay. We are delighted that we exceeded your expectations, and you had a satisfying stay. We appreciate your positive feedback about the hotel’s amenities and your recommendation of our hotel to others means a lot to us... we thank you for your business.

Reviewed 4 weeks ago

Our conference was put off in an obscure wing last October and I was not impressed with the set up. Some of the staff is fantastic and eager to serve, but others gave weird vibes. I was impressed with the food staff as they went above and beyond to accommodate our needs (like bringing food to people manning the tables)....

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Helpful?
Thank Tamara N
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
Official Description (provided by the hotel)
30 Million Dollar renovation in 2014!! 1000 Guestroom hotel with four affordable restaurants, four bars, Sheraton fitness center, in/outdoor pool. Adjacent to a 200 store mall with 20 restaurants. Golf and spa facilities available at sister property Grandover Resort with complimentary transportation. Airport transportation complimentary, UPS Store and Hertz on site. ... more   less 

Additional Information about Sheraton Greensboro at Four Seasons

Address: 3121 West Gate City Boulevard, Greensboro, NC 27407
Region: United States > North Carolina > Greensboro
Price Range: €148 - €179 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Greensboro at Four Seasons 3.5*
Number of rooms: 1000
Reservation Options:
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Also Known As:
Sheraton Greensboro At Four Seasons Hotel Greensboro
Sheraton Greensboro At 4 Seasons
Four Seasons Greensboro At
Greensboro Sheraton
Greensboro Four Seasons
Hotel Style:
#19 Business Hotel in Greensboro
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Greensboro at Four Seasons staff and other travellers.
5 questions
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7 months ago
over a year ago
Milton, Massachusetts
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Columbus, Ohio
over a year ago
North Carolina

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Questions? Get answers from Sheraton Greensboro at Four Seasons staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Lorraine Supervisor of Housekeeping for all your room needs”
 of 5 bubbles dapperdons, 18 Feb 2017 | Read review
“Tower 1 is older but only 5 or 6 floors so no long wait for the elevator; refrigerators are available if requested (for a small fee)”
 of 5 bubbles danaa768, 13 Feb 2017 | Read review
“Room at end of hall affords more privacy and is quiet”
 of 5 bubbles Howintex, 20 Dec 2016 | Read review
“I rate this a "mid-range" hotel but it is kind of in between a mid-range and luxury”
 of 5 bubbles DixieBelle71, 17 Dec 2016 | Read review
“High floors, 28th top floor is club level”
 of 5 bubbles 937DianeL, 26 Oct 2016 | Read review
5 of 5