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Stayed 2 nights and specifically picked this one because website said recently renovated and smoke free building. Well our room had disgusting smell of smoke. When told check in person she said that is the smell of the room deodorizer they use. Definitely not! Then...More
Review collected in partnership with Extended Stay
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Thank A TripAdvisor Member
Response from 00esa, General Manager at Extended Stay America - Greensboro - Wendover Ave.Responded 21 June 2017
Thank you for selecting our hotel for your recent visit. We are sorry for the less than fresh smell that you experienced. We regularly deep clean our suites and it seems this suite needs some additional care to be fresh and clean for our valued...More
Recently remodeled yes but both rooms that I occupied while I stayed in the hotel left my clothing and luggage smelling like stale cigarette smoke.
The daytime staff was very pleasant and the GM Tami is doing the best she can with the cards she...More
Thank Ervin B
Response from 00esa, General Manager at Extended Stay America - Greensboro - Wendover Ave.Responded 16 June 2017
Ervin, thank you for evaluating your stay. Although you were pleased with our associates, we are sorry for the inconvenience you experienced due to the smoke smell. We have strict policies where we prohibit smoking in some areas, and I appreciate you bringing this to...More
Well after a long long long long wait finally got my room..I am sorry but if you call this clean then I sure wouldn't want to come to your house to visit .....came in awful smell..hair in the bed stains on the covers..trash in the...More
There were Roaches in the Bathroom.
There were Cooking Odors in the Hallway that were really bad.
There were No Elevators.
The Building seems "Worn Out." There were 2 office chairs to use: one had a collapsed back.
The Lighting in the room was dim...More
Thank Kevin M
Response from Manager_11525, Manager at Extended Stay America - Greensboro - Wendover Ave.Responded 10 November 2016
Thank you for taking the time to write a review of your stay. We are sorry that your stay was not enjoyable; however, we are glad that our staff was friendly and accommodating. We will are working on getting our property up to standards to...More
It seemed okay at check in. We were then told breakfast was grab&go- granola bars and muffins. The room was dated, but seemed clean. There was a kitchen area, but nothing in cabinets or drawers. We called down to the desk, they said our supplies...More
US$66 - US$78 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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