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24/12/2017 25/12/2017
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    The Edgewater Hotel

    402 River Rd, Gatlinburg, TN 37738-3200
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    24/12/2017 25/12/2017
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    Traveller (268)
    Room & Suite (133)
    Pool & Beach (29)
    • Excellent33%
    • Very good38%
    • Average17%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “parking garage” (81 reviews)
    “the river” (92 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Private Balcony
    2.5 Star Hotel
    All hotel details
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,001)
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    371 - 375 of 998 reviews

    Reviewed 30 June 2015 via mobile

    I was not overly impressed with the Edgewater Hotel. Maybe it was the incredibly crowded and slow elevators or the staff that looked at us like we were crazy when we asked a simple question like could we have an extra blanket or maybe it...More

    Thank 193amy
    Response from joann001, Front Office Manager at The Edgewater HotelResponded 1 July 2015

    Thank you for your review of your recent stay at the Edgewater. I apologize for your stay being less than what you expected and appreciate your comments. I will address your concerns with our Management Staff. I hope you will give us another opportunity to...More

    Reviewed 30 June 2015 via mobile

    I've stayed at this hotel multiple times for work and family. Always clean! The staff is wonderful and we love the pool! It is easy to access multiple places in Gatlinburg from the hotel and everything is walking distance. Great hotel!!!!!!

    Thank Erin T
    Response from joann001, Front Office Manager at The Edgewater HotelResponded 1 July 2015

    Thank you for reviewing your recent stay at the Edgewater. I appreciate your patronage and all of your positive comments. We look forward to your future visit when travel plans bring you back to Gatlnburf and the great Smoky Mountains. Best Regards,

    Reviewed 27 June 2015

    This was a nice hotel. Decent rates, free breakfast, close to everything but not in the main street so it is quiet. There is a nice pool and hot tub area. Everyone was helpful and kind. Lori at the front desk was amazing!! She helped...More

    1  Thank Jessica7997
    Response from joann001, Front Office Manager at The Edgewater HotelResponded 28 June 2015

    Thank you for your positive comments regarding your recent stay at the Edgewater. I'm glad that you enjoyed your stay and that Lori made things easier for you. I will be sure and pass on your comments to her. We look forward to hosting you...More

    Reviewed 27 June 2015 via mobile

    Ok. So first we were at the Glenstone lodge. Stayed there 3 nights and decided to get a lil closer to the downtown location. Worst mistake I've ever made. It took forever to book in. They failed to mention that they had all kinds of...More

    2  Thank Justin W
    Response from joann001, Front Office Manager at The Edgewater HotelResponded 28 June 2015

    Thank you for taking the time to reveiw your recent stay at the Edgewater. I appreciate all your comments and concerns. I apologize for the situation you found yourself in while you were here during your honeymoon. Yes, we did have a large group here...More

    Reviewed 25 June 2015

    This hotel is dated, but was to be expected when looking at pictures and outside of hotel. We only stayed one night for business. Front Desk was nice. Elevators were the slowest on planet. Parking Garage was only for MINI CARS.. Could be a much...More

    1  Thank TNChic615
    Response from joann001, Front Office Manager at The Edgewater HotelResponded 26 June 2015

    Thank you for reviewing your recent stay at the Edgewater. I appreciate the honesty in your comments and concerns. We do have on going renovations and up grading to our hotel. We just finished carpet replacement in our hallways and meeting spaces and will begin...More

    Gatlinburg Inn
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    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Price range
    • US$89 - US$170 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Gatlinburg
    • #20 Romantic Hotel in Gatlinburg
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 205
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotwire, Orbitz, Expedia, Travelocity, Hotels.com, TripOnline SA, Cheap Tickets, getaroom.com and Cancelon so you can book your The Edgewater Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    Add Photo Photos
    Traveller (268)
    Room & Suite (133)
    Pool & Beach (29)
    Dining (20)
    Hotel & Grounds (176)
    Bathroom (14)
    Family and Play Areas (4)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    Carolyn T
    8 October 2017|
    AnswerShow all 4 answers
    Response from M M | Reviewed this property |
    they are correct...no pets allowed.
    6 October 2017|
    AnswerShow all 7 answers
    Response from Kitten137 | Reviewed this property |
    mrsschnegg I'm sending you a correction! The indoor/outdoor pool is open year round. It just closes at 11pm every night. There's no way to partition it off. I hope you enjoy your stay. It's a great hotel. Service is great... More
    Room Tips
    "make sure you get on the top floor and front side if you want a view."
    Read review
    "River Front rooms also have a few of the town."
    Read review
    "river view"
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    "7th or 8th floor City View"
    Read review
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