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The Edgewater Hotel

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The Edgewater Hotel
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876 Reviews from our TripAdvisor Community

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There are newer reviews for The Edgewater Hotel
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Showing 874: English reviews
Reviewed 4 September 2014

A great value, not a fancy hotel, but very clean and comfortable, friendly staff, fun pool, and great location for a relaxing stay. Easy walking distance to loads of fun attractions and good food. Our favorite is the Aquarium which is a two minute walk from the hotel which follows beside the river and is lined with flowers and shady...

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Helpful?
Thank Kara B
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for taking the time to review your recent stay at the Edgewater. I'm glad your stay was pleasant and our staff was friendly and helpful. We look forward to hosting your next stay when you are back in the Gatlinburg area.

Reviewed 1 September 2014 via mobile

Perfect location! Close to everything, but away from noise of main strip. We parked in the deck and didn't move the car the rest of the weekend! Very comfortable beds, free beer/wine upon arrival. Nice pool/hot tubs. We had a great stay. Will stay again.

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1Thank AmyUhr
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for choosing the Edgewater for your recent stay. We appreciate your comments and your patronage. We look forward to your future reservation when travel plans bring you back to Gatlinburg. Best Regards,

Knoxville, Tennessee
Reviewed 25 August 2014

The hotel was nice. Great view and location within walking distance to all Gatlinburg shops and attractions. Benches by the river were a nice place to relax. Friendly staff and good continental breakfast. We will stay here again.

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2Thank Jim B
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for choosing the Edgewater for your recent stay. We appreciate your patronage and your positive comments. We look forward to your return visit when you are next in the Gatlinburg area. Best Regards,

Montgomery, Alabama
Reviewed 24 August 2014

We booked a king bed room on the river side. We were given a room on the 8th floor. The view of downtown Gatlinburg from the balcony was wonderful. The hotel is old, but the room/bathroom was clean and the bed was comfortable. The hotel is very close to all downtown attractions/restaurants - just walk across a parking lot and...

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Thank SECON2014
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for reviewing your recent stay at the Edgewater. I'm glad that your stay was enjoyable and appreciate your comments. We look forward to hosting you again when travel plans bring you back to the Gatlinburg area. Best Regards,

Clemmons, North Carolina, United States
Reviewed 14 August 2014

Hotel was very nice. The rooms were a little small and my mountain view was blocked by the indoor pool. The breakfast was great, hot and cold. The staff were very nice. The location was perfect. You're not quite in the middle of everything but then again you are. only one block from skylift. I would definitely stay here again.

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2Thank Kellymas73
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for choosing the Edgewater for your recent stay. We are glad you enjoyed your visit and appreciate your review. We look forward to hosting you again when travel plans bring you back to the Gatlinburg area. Best Regards,

Nicholasville, Kentucky
Reviewed 12 August 2014

The staff are great. That includes house keeping and front desk. The rooms were a bit dated and small, but very clean and nice. The internet was really slow. I don't like to be on very long when on a trip. I like to get on do what I have to do and get off. I was on it a...

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Thank Ruffian64
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for taking the time to review your recent stay at the Edgewater. All of your comments and insights are appreciated. We appreciate your patronage and hope you will choose the Edgewater again when you are next in the Gatlinburg area. Best Regards,

West Columbia, South Carolina
Reviewed 9 August 2014

WE had stayed here about 15 years ago and boy, were we in for a surprise! They had undergone a complete renovation and all the rooms were perfect! I called while we were on the way to Gatlinburg because we had stayed there and I had a coupon in one of those travel books that you pick up a gas...

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1Thank thegrayhair
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for your positive comments regarding your recent stay at the Edgewater. We're glad your stay was enjoyable and look forward to hosting you again when travel plans bring you back to Gatlinburg and the Great Smoky Mountains. Best Regards,

Reviewed 6 August 2014 via mobile

Had a jacuzzi suite next to the mountain side. Beautiful! Loved the indoor/outdoor pool. Such a beautiful place and friendly workers! Very close to everything but not too close. Very quiet. Will be coming back very soon! Highly recommended!

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1Thank Larry B
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for reviewing your recent stay at the Edgewater. I'm glad that you enjoyed your room with a Jacuzzi and I appreciate your comments. We appreciate your patronage and look forward to seeing you again when travel plans bring you back to the Gatlinburg area. Best Regards,

Findlay, Ohio
Reviewed 5 August 2014

This hotel has the perfect mix of location, view from city side balcony, nice clean rooms, parking arrangements (parking garage), and included decent breakfast. The staff is very helpful and will do what they can to accommodate your requests. My family only stays here and we have no desire to go anywhere else. The biggest complaint is the slow elevators,...

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3Thank Brian A
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for your review of the Edgewater. We appreciate your patronage and your comments. We look forward to hosting a future visit for you when travel plans bring you back to Gatlinburg. Best Regards,

kentucky lake
Reviewed 5 August 2014

This is a great hotel. Nice rooms with a view. Right on the river. The hotel has a parking garage which is a great bonus in Gatlinburg. Everything downtown is pretty much all in walking distance. And with free parking for guests at the hotel its a really nice set up. The rooms are always nice the staff is awesome....

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3Thank B I
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for taking the time to review your recent stay at the Edgewater. Your positive comments are appreciated and we look forward to hosting you again when travel plans bring you back to Gatlinburg. Best Regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Redefining your Smoky Mountain lodging experience! In room micro-fridges, private balconies, complimentary continental breakfast, hotel wide WIFI, year round swimming are just a few privileges extended to you, our valued guest. Located "right smack in the center of Gatlinburg" at the entrance of the Great Smoky Mountains National Park and next to Ripleys Aquarium of the Smokies, our location is both perfect and convenient. ... more   less 

Additional Information about The Edgewater Hotel

Address: 402 River Rd, Gatlinburg, TN 37738-3200
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: €91 - €297 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Edgewater Hotel 2.5*
Number of rooms: 205
Reservation Options:
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Hotel Style:
#6 Business Hotel in Gatlinburg
#20 Romantic Hotel in Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from The Edgewater Hotel staff and other travellers.
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Questions? Get answers from The Edgewater Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best view is street side, but garbage trucks early in the morning are loud.”
 of 5 bubbles MikeRSM, 22 Feb 2017 | Read review
“Upper floors on the creekside provide great views”
 of 5 bubbles 95KK, 15 Feb 2017 | Read review
“Get a front room over looking the stream and Gatlinburg for the view and higher up is quieter.”
 of 5 bubbles dougj640, 29 Nov 2016 | Read review
“Ask for a river view the hotel backs right up to the mountain its dark on the balcony at night nothing a simple porch light couldn't fix.”
 of 5 bubbles I2535FEtamaras, 24 Nov 2016 | Read review
“ask for a River view”
 of 5 bubbles DW1Louisville, 14 Nov 2016 | Read review
5 of 5