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The Edgewater Hotel

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Traveller (285)
Room & Suite (157)
Pool & Beach (33)
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Overview
  • Excellent33%
  • Very good37%
  • Average18%
  • Poor8%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,046)
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1,043 results
Traveller rating
349
370
188
89
47
Traveller type
Time of year
LanguageEnglish
349
370
188
89
47
Show reviews that mention
All reviewscontinental breakfastparking garagemysterious mansionelevators were slowthe riverthe indoor outdoor poolwithin walking distancemountain sideyogurtthe main stripbiscuits and gravysmall balconywould stay here againgreat place to staythe room was nicespace needlerooms were very clean
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331 - 335 of 1,043 reviews
Reviewed 20 November 2015 via mobile

You couldn't ask for a better location and they are Very friendly at front desk . It is off the Main Street and a short easy walk to all the shops and restaurants. Its located along a pretty good size creek and our room had...More

2  Thank jpa2smh
Response from joann001, Front Office Manager at The Edgewater HotelResponded 4 December 2015

Thank you for reviewing your recent stay at the Edgewater. I'm glad your stay was enjoyable and you received excellent customer service from our staff. We appreciate your patronage and hope to see you again soon when travel plans bring you back to the Great...More

Reviewed 20 November 2015

This hotel is conveniently located in the heart of downtown Gatlinburg. It's within walking distance to any restaurant or attraction you are looking for. The hotel is clean and the staff is friendly and very accommodating.

1  Thank Terry K
Response from joann001, Front Office Manager at The Edgewater HotelResponded 4 December 2015

Thank you Terry for your comments regarding your recent stay. We appreciate your taking the time to post on Trip Advisor and look forward to hosting you again when you are next in the Gatlinburg area. Best Regards,

Reviewed 16 November 2015 via mobile

The best thing about this hotel is that it's about a block from the middle of downtown Gatlinburg. The hotel itself is your basic hotel nothing really great or different about the rooms. One negative is the elevators. The benches on every floor by the...More

1  Thank JAMES M
Response from joann001, Front Office Manager at The Edgewater HotelResponded 18 November 2015

Thank you for reviewing your recent stay at the Edgewater. Your comments are appreciated. I apologize for the elevators. They can be a bit slow when the hotel is full. We look forward to hosting you again when travel plans bring you back to the...More

Reviewed 5 November 2015

We recently stayed at the Edgewater Hotel in Gatlinburg Tn. for a weekend. The room was spacious and comfortable. We were treated very well by the staff and the check in and check out was smooth. The breakfast furnished was well prepared, and it was...More

1  Thank John M
Response from joann001, Front Office Manager at The Edgewater HotelResponded 10 November 2015

Thank you for choosing the Edgewater Hotel. I appreciate your positive comments and am glad you enjoyed your stay. We look forward to hosting you again when you are next in the Gatlinburg area. Best Regards,

Reviewed 1 November 2015 via mobile

Definitely close to the strip, room was clean, beds were comfy,pretty views, and it was quite. The pool area was very relaxing.. Stayed on the sixth floor. Only thing was there seemed to be a lady bug infestation in the hallway. I would definitely stay...More

Thank nosuchluckk
Response from joann001, Front Office Manager at The Edgewater HotelResponded 3 November 2015

Thank you for your review of the Edgewater. I appreciate your choosing to stay with us and am glad your stay was enjoyable. We appreciate your patronage and look forward to hosting you again when you are next in the Gatlinburg area. Best Regards,

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$121 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Gatlinburg
#20 Romantic Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Gatlinburg
#20 Romantic Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (285)
Room & Suite (157)
Pool & Beach (33)
Dining (20)
Amenities (6)
Family and Play Areas (4)
Business Centre & Event Rooms (2)
Questions & Answers
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seeingusa
21 April 2018|
AnswerShow all 7 answers
Response from Ruth H | Reviewed this property |
The hotel does have a parking problem. Even though they have attempted to park vans on one level and compacts on another there is no way to enforce that or to determine the number of each that will be needed. Also, if you... More
1
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DRAW23
2 April 2018|
AnswerShow all 5 answers
Response from tampawalt | Reviewed this property |
no it does nto
0
Votes
Room Tips
"The higher, the quieter."
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"River view is nice to sit on balcony and enjoy the going and comings."
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"Only stay on the top or bottom floor. Elevators are worthless here."
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"Request a high floor so you can make it down the elevator! The creekview rooms have amazing views of the..."
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