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    The Edgewater Hotel

    402 River Rd, Gatlinburg, TN 37738-3200
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    29/10/2017 30/10/2017
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    US$145
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    Traveller (251)
    Room & Suite (130)
    Pool & Beach (28)
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    Overview
    • Excellent33%
    • Very good38%
    • Average17%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “parking garage” (80 reviews)
    “the river” (90 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Private Balcony
    2.5 Star Hotel
    All hotel details
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    Hilton Garden Inn Gatlinburg Downtown
    1,922 reviews
    #4 of 78 hotels in Gatlinburg
     
    Jack Huff's
    548 reviews
    #3 of 78 hotels in Gatlinburg
     
    Riverhouse Motels
    322 reviews
    #16 of 78 hotels in Gatlinburg
     
    River Terrace Resort & Convention Center
    897 reviews
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    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (980)
    There are newer reviews for The Edgewater Hotel
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    331 - 335 of 977 reviews

    Reviewed 19 July 2015 via mobile

    We stay here over the weekend with the family. We expected a clean, up to date , hassle free hotel and it was the opposite. For the price they charge they should upgrade everything. If you don't mind staying at run down hotel well then...More

    Thank Geo M
    Response from joann001, Front Office Manager at The Edgewater HotelResponded 22 July 2015

    Thank you for taking the time to comment regarding your 4th of July stay, I appreciate your honesty and concerns in your comments and hope you will consider staying with us again when you are next in Gatlinburg. Sincerely,

    Reviewed 18 July 2015 via mobile

    We have been going to Gatlinburg Tennessee for over 10 yrs now. We live in central Florida. I don't remember how we come across the Edgewater, but I DON'T regret it. For the last year's I don't even check out other hotels, I just call...More

    3  Thank Joey B
    Response from joann001, Front Office Manager at The Edgewater HotelResponded 22 July 2015

    Thank you for reviewing your recent stay at the Edgewater. We appreciate your continued patronage and your comments. We look forward to hosting you again when travel plans bring you back to the Gatlinburg area. Best Regards,

    Reviewed 15 July 2015

    Location was good-close to the aquarium, restaurants and various attractions. The hotel is in desperate need of cleaning, maintenance and updating. The cheep suspended ceiling tiles in the main lobby had water stains on them, the walls were badly scuffed and had cracked and peeling...More

    1  Thank Lynne W
    Response from joann001, Front Office Manager at The Edgewater HotelResponded 17 July 2015

    Thank you for taking the time to review your recent stay at the Edgewater. I appreciate all of your comments and concerns and I assure you I will address all of them with the proper departments. I hope the next time you are in the...More

    Reviewed 15 July 2015

    We stayed at the Edgewater over the 4th of July weekend. The room was typical except there was a balcony overlooking a wooded area, which was nice. Part of the room was updated and nice such as the sink area in the bathroom. Other areas,...More

    1  Thank MelissaC380
    Response from joann001, Front Office Manager at The Edgewater HotelResponded 17 July 2015

    Thank you for your review of your 4th of July stay. I apologize for any issues you had with your room. I'm glad your children enjoyed the pool and our continental breakfast. We hope to see you again when you are next in the Gatlinburg...More

    Reviewed 14 July 2015 via mobile

    Me and my wife stayed at The Edgewater Hotel on July 7th and were more than pleased. The location was great for us. Just a half block off main shopping and eating strip. Room was clean with a fireplace and nice balcony over-looking the stream...More

    1  Thank danielrlunsford
    Response from joann001, Front Office Manager at The Edgewater HotelResponded 17 July 2015

    Thank you for choosing the Edgewater. We appreciate your patronage and are glad that you July 7 visit was enjoyable. We look forward to your future visit when travel plans bring you back to Gatlinburg. Best Regards,

    Hilton Garden Inn Gatlinburg Downtown
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    Jack Huff's
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    Riverhouse Motels
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    River Terrace Resort & Convention Center
    897 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$92 - US$370 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Gatlinburg
    • #20 Romantic Hotel in Gatlinburg
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 205
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Travelocity, Hotels.com, Cheap Tickets, Cancelon, Hotwire, TripOnline SA and getaroom.com so you can book your The Edgewater Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    Add Photo Photos
    Traveller (251)
    Room & Suite (130)
    Pool & Beach (28)
    Dining (18)
    Hotel & Grounds (165)
    Bathroom (14)
    Family and Play Areas (4)
    Business Centre & Event Rooms (2)
    Nearby
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    .40 km away
     
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    Riverhouse Motels
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    .41 km away
     
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    Ask a question
    Questions & Answers
    Carolyn T
    8 October 2017|
    AnswerShow all 4 answers
    Response from M M | Reviewed this property |
    they are correct...no pets allowed.
    0
    Votes
    mrsschnegg
    6 October 2017|
    AnswerShow all 6 answers
    Response from Kitten137 | Reviewed this property |
    mrsschnegg I'm sending you a correction! The indoor/outdoor pool is open year round. It just closes at 11pm every night. There's no way to partition it off. I hope you enjoy your stay. It's a great hotel. Service is great... More
    1
    Vote
    Room Tips
    "Riverside offers the best view, but mountainside rooms are quieter."
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    "Front has a view of town and a mountain stream from balconies. Back rooms face a steep ridge but also the..."
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    "Use Booking.com and be friendly when you're checking in"
    Read review
    "Ask for a strip view"
    Read review
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