We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Edgewater Hotel

Save
Traveller (285)
Room & Suite (157)
Pool & Beach (33)
You may also like:
See all
Nearby
Overview
  • Excellent33%
  • Very good37%
  • Average18%
  • Poor8%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
You may also like:
See all
Nearby
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$122.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Gatlinburg hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "32888750512c4d76aece8b5ddc4a6f00", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":97862,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78882617],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":6,"year":2018},"checkout":{"day":5,"month":6,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":122,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"32888750512c4d76aece8b5ddc4a6f00","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":122,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":122,"highestMetaPriceDisplay":-1,"hotelName":"The Edgewater Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjMyODg4NzUwNTEyYzRkNzZhZWNlOGI1ZGRjNGE2ZjAwIiwiQUlLIjoiNjNlMTI0MjBmNGY5NGY5ZmI1ZDY4NzNjNzlkOGYyMGUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false,"seeMoreMessage":null}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/06/2018", "checkOut": "05/06/2018", "lowestPrice": "US$122", "hasDates": true, "hacComplete": false, "contentIdMappings": {"78882617":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,044)
There are newer reviews for The Edgewater Hotel
See the most recent reviews
Filter reviews
1,041 results
Traveller rating
348
370
187
89
47
Traveller type
Time of year
LanguageEnglish
348
370
187
89
47
Show reviews that mention
All reviewscontinental breakfastparking garagemysterious mansionelevators were slowthe riverthe indoor outdoor poolwithin walking distancemountain sideyogurtthe main stripbiscuits and gravysmall balconywould stay here againgreat place to staythe room was nicespace needlerooms were very clean
FilterEnglish
Updating list...
11 - 15 of 1,041 reviews
Reviewed 10 April 2018 via mobile

Stayed at the Edgewater for the first time. It has a great location on River Road. Hotel is older but maintained. If you want a view make sure you request it. Unfortunately we got the back of the hotel which overlooks a parking lot and...More

Thank Ruth H
Response from joann001, Front Office Manager at The Edgewater HotelResponded 14 April 2018

Thank you for taking the time to review your recent stay at the Edgewater. I appreciate your comments and apologize for any negative experience you had. We strive for excellent customer service and I hope you will consider giving us another opportunity to offer you...More

Reviewed 8 April 2018 via mobile

We stayed here 2 years ago and it was great, this visit we questioned why we returned. We got in about 1 and asked for an early check in for our group (3 rooms) and were told we couldn't so they let us enjoy the...More

Thank JessicaG0623
Response from joann001, Front Office Manager at The Edgewater HotelResponded 14 April 2018

Thank you for reviewing your recent stay at the Edgewater. My apologizes for the delay in your room availability. We do our best to make sure all rooms are ready by our 4pm check in time and if possible earlier. Unfortunately, if we are sold...More

Reviewed 8 April 2018 via mobile

We arrived for a meeting about 230 1 room was ready the other wasnt the man at the front desk with his smirky attitude said 1 room wasnt ready and would not get us into a room so when i went back to the car...More

Thank bryan1977111
Response from joann001, Front Office Manager at The Edgewater HotelResponded 11 April 2018

Thank you for reviewing your recent stay at the Edgewater. I apologize for your negative check-in experience but I am delighted that we were able to get you into your second room within 10 minutes. We normally try to include a variety of items on...More

Reviewed 8 April 2018 via mobile

Last time we stayed here we liked it a lot. This time not so much. Started off they wouldn't let us check in a little early even though they have mandated 11am check out. We were both tired and sore and begged to get a...More

1  Thank mws813
Response from joann001, Front Office Manager at The Edgewater HotelResponded 11 April 2018

Thank you for posting regarding your recent stay. I appreciate your comments and I apologize that you were dissatisfied with your stay, Guest feedback is very important to us and we take it very seriously. I will discuss your review with our Management Staff to...More

Reviewed 7 April 2018 via mobile

I booked this hotel last minute and paid $135 per night. I was so disappointed and couldn’t wait to check out. Carpet in room needs cleaning. The bathroom is very small and drain clogged. Parking lot was a nightmare. Staff not friendly at all. Only...More

Thank deejewel34
Response from joann001, Front Office Manager at The Edgewater HotelResponded 10 April 2018

Thank you for reviewing your stay at the Edgewater. I apologize for your negative experience and appreciate your feedback. Your comments will help us to improve our hotel and our service. Thank you again for your post. Sincerely,

View more reviews
Most Booked Properties in Gatlinburg
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$121 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Gatlinburg
#20 Romantic Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Gatlinburg
#20 Romantic Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (285)
Room & Suite (157)
Pool & Beach (33)
Dining (20)
Amenities (6)
Family and Play Areas (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
seeingusa
21 April 2018|
AnswerShow all 7 answers
Response from Ruth H | Reviewed this property |
The hotel does have a parking problem. Even though they have attempted to park vans on one level and compacts on another there is no way to enforce that or to determine the number of each that will be needed. Also, if you... More
1
Vote
DRAW23
2 April 2018|
AnswerShow all 5 answers
Response from tampawalt | Reviewed this property |
no it does nto
0
Votes
Room Tips
"River view is nice to sit on balcony and enjoy the going and comings."
Read review
"Only stay on the top or bottom floor. Elevators are worthless here."
Read review
"Request a high floor so you can make it down the elevator! The creekview rooms have amazing views of the..."
Read review
"Just get there early to find a parking space"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing