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The Edgewater Hotel

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Traveller (310)
Room & Suite (168)
Pool & Beach (36)
Overview
  • Excellent33%
  • Very good38%
  • Average17%
  • Poor8%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,083)
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1,080 results
Traveller rating
367
383
191
91
48
Traveller type
Time of year
LanguageEnglish
367
383
191
91
48
Show reviews that mention
All reviewsparking garagecontinental breakfastelevators were slowthe rivermysterious mansionthe indoor outdoor poolwithin walking distancemountain sideyogurtwould stay here againthe main stripbiscuits and gravysmall balconythe room was nicegreat place to stayspace needlean older hotel
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1 - 5 of 1,080 reviews
Reviewed 4 days ago via mobile

We really enjoyed our overnight stay here, the room was lovely, with a little balcony which had a table and chairs on it. There is an Indoor and outdoor pool which was basically the same pool with a divider wall the towels there were tiny,...More

1  Thank The_5ims
Reviewed 5 days ago via mobile

Nestled at the bottom on the hills. The hotel is an easy walk to the main st. The room was clean and large. Beds comfortable. Air con works well even though a bit noisy. Bonus microwave in the room. Room furnishings area bit dated. A...More

Thank GreyNomads888
Response from joann001, Front Office Manager at The Edgewater HotelResponded 4 days ago

Thank you for reviewing your recent stay at the Edgewater. I'm glad your stay was comfortable, and I appreciate your comments. I will mention that we are currently updating our hotel by adding new carpet in all of our rooms. This project will be completed...More

Reviewed 6 days ago

The Location is perfect. in the middle of Gatlinburg within walking distance to everything!! The only downfall is there is only 2 elevators and it takes forever to get up or down. The views are great the pool is great for the kids. Overall for...More

Thank rebecca s
Response from joann001, Front Office Manager at The Edgewater HotelResponded 4 days ago

Thank you for choosing the Edgewater. I appreciate your patronage and agree that the elevators can be a challenge if we are full. I wish there was a solution to this problem, but unfortunately, there is not. I'm glad your family enjoyed the pool and...More

Reviewed 1 week ago via mobile

I highly recommend Edgewater Hotel. It was very clean and the staff was very nice and helpful. I had bought my granddaughter a toy from the Paula Dean store and we could not get it open. We took it down to the front desk and...More

Thank Edith F
Response from joann001, Front Office Manager at The Edgewater HotelResponded 6 days ago

Thank you for your review of your stay at the Edgewater. I'm so glad you enjoyed your visit and our staff was friendly and took care of your granddaughters' toy. A happy grandchild is always a good thing on vacation. We appreciate your patronage and...More

Reviewed 1 week ago

Clean rooms and very accommodating. Every employee we came in contact with was very friendly and helpful. It is an older hotel, but price was very reasonable for it being located on the river and within easy walking distance of the aquarium. Beautiful view of...More

Thank dgreen93
Response from joann001, Front Office Manager at The Edgewater HotelResponded 1 week ago

Thank you for taking the time to review the Edgewater Hotel. We appreciate your patronage and your comments. I'm glad you enjoyed our convenience and our location. We look forward to hosting you again when you travel plans bring you back to the Gatlinburg area....More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$111 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Gatlinburg
#20 Romantic Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Gatlinburg
#20 Romantic Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (310)
Room & Suite (168)
Pool & Beach (36)
Dining (20)
Amenities (6)
Family and Play Areas (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
seeingusa
21 April 2018|
AnswerShow all 9 answers
Response from Ruth H | Reviewed this property |
The hotel does have a parking problem. Even though they have attempted to park vans on one level and compacts on another there is no way to enforce that or to determine the number of each that will be needed. Also, if you... More
1
Vote
DRAW23
2 April 2018|
AnswerShow all 5 answers
Response from tampawalt | Reviewed this property |
no it does nto
0
Votes
Room Tips
"Creekside View is wonderful"
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"If you book online, note there is a $10.00 extra charge for a riverside room when you check in."
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"End rooms on hallway have very loud A/C unit noise. Rooms facing the mountain views aren't great to look..."
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"We stay on top floor. You can really see the whole town. It's quiet up there too."
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