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Brookside Resort

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Traveller (413)
Room & Suite (310)
Pool & Beach (37)
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Overview
  • Excellent31%
  • Very good28%
  • Average17%
  • Poor10%
  • Terrible14%
Travellers talk about
“babbling brook”(21 reviews)
“the river”(69 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Offers from Brookside Resort
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,231)
There are newer reviews for Brookside Resort
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1,224 results
Traveller rating
350
345
219
128
182
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350
345
219
128
182
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All reviewswood burning fireplacebabbling brookthe riverbalcony overlookingbiscuits and gravyroom was spacioustrolley stopan older hotelnice poolfree breakfastclose to downtownhot tubpigeon forgestreamkitchenettemountainsstrip
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151 - 155 of 1,224 reviews
Reviewed 1 August 2017

Our room did overlook the creek. It was in a second building away from the main building and the pool. The room although dated it was neat and clean and comfortable. However we were so far from the office we could NOT get WIFI which...More

Review collected in partnership with this hotel
Thank 55tina67
Reviewed 31 July 2017 via mobile

My wife and I stayed here for a weekend. We were in the old building on the west side. At one time I am sure this was a wonderful place. Yet right now it is anything but. The facility is understaffed, so much so that...More

2  Thank feedawg
Reviewed 30 July 2017

Staff very friendly and nice. The room was large ( with two large beds ), and a nice kitchen (with a full size frig.). They also have dishes that you can use and a dish washer. The place is made to live in. Nice views...More

Review collected in partnership with this hotel
1  Thank jheide_625986
Reviewed 26 July 2017 via mobile

The booking process through travelocity was easy and straightforward. The site: terrible. So bad that I forfeited my money and went elsewhere. The room booked was dingy with the only window facing the car, the carpet damp and moldy, the air clearly contained old cigarette...More

2  Thank Delia A
Reviewed 25 July 2017

Was horrible need get air conditioning that works and not make excuses. As to because have high ceilings should never be excuse you want make your customers comfortable so want to come back. Just invest in good units should not have move rooms

Review collected in partnership with this hotel
Thank rcole11
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Hot Tub
Details
Price range
US$84 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$84 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (413)
Room & Suite (310)
Pool & Beach (37)
Dining (1)
Amenities (34)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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Ana A
13 June 2018|
AnswerShow all 3 answers
Response from jt8688 | Reviewed this property |
Trip advisor will not let you down. Check there for rooms and ratings
0
Votes
Gina J
11 March 2018|
AnswerShow all 2 answers
Response from | Reviewed this property |
Downtown from the resort is only 1 mile. You can walk it but it's all uphill in the way back and not really a pedestrian friendly walk. Better to drive or take the trolley.
0
Votes
Patricia D
3 February 2018|
AnswerShow all 4 answers
Response from Clucas5290 | Reviewed this property |
Brookside is listed as pet friendly.
0
Votes
Room Tips
"The balcony makes the room."
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"relaxed atmosphere, great stay"
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"Do not stay"
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"Do not check in to Brookside Resort unless No room is found in Gatlinberg."
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