We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
6/8/2017 7/8/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Brookside Resort

    463 E Parkway, Gatlinburg, TN 37738-4904
    Hotel website
    Save
    Best prices for your stay
    6/8/2017 7/8/2017
    US$117
    US$99
    SAVE US$18
    US$110
    US$110
    Traveller (353)
    Room & Suite (281)
    Pool & Beach (37)
    Crossroads Inn and Suites
    451 reviews
    #29 of 78 hotels in Gatlinburg
     
    Quality Inn & Suites Gatlinburg
    687 reviews
    #15 of 78 hotels in Gatlinburg
     
    Econo Lodge Inn & Suites on the River
    241 reviews
    #13 of 78 hotels in Gatlinburg
     
    Mountain House Motor Inn Downtown
    313 reviews
    #28 of 78 hotels in Gatlinburg
     
    Overview
    • Excellent31%
    • Very good28%
    • Average17%
    • Poor10%
    • Terrible14%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Spa
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    Private Balcony
    2.5 Star Hotel
    All hotel details
    Offers from Brookside Resort
    Special Offer: 20% Off Your Stay!
    Hotel deals
    Crossroads Inn and Suites
    451 reviews
    #29 of 78 hotels in Gatlinburg
     
    Quality Inn & Suites Gatlinburg
    687 reviews
    #15 of 78 hotels in Gatlinburg
     
    Econo Lodge Inn & Suites on the River
    241 reviews
    #13 of 78 hotels in Gatlinburg
     
    Mountain House Motor Inn Downtown
    313 reviews
    #28 of 78 hotels in Gatlinburg
     
    {"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$99.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Gatlinburg hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "4bb7fb8f52fd4362bedcd16ded09948c", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":97856,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[40374066],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":99,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"4bb7fb8f52fd4362bedcd16ded09948c","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":117,"lowestMetaPrice":99,"additionalPartner":false,"highestMetaPriceDisplay":117,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":117,"lowestMetaPrice":99,"highestMetaPriceDisplay":117,"hotelName":"Brookside Resort","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjRiYjdmYjhmNTJmZDQzNjJiZWRjZDE2ZGVkMDk5NDhjIiwiQUlLIjoiMWMzMDFiNGYyMDE2NDhjZTlmZjExYTA2YWEzM2Q5NzgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/08/2017", "checkOut": "07/08/2017", "lowestPrice": "US$99", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79038151":"OrbitzEWS","109275281":"HotelsCom2IB","65751966":"Hotwire","53901968":"TravelocityEWS","79523173":"CheapTicketsEWS","40374066":"BookingCom","40361209":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"]},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget","moduleList":["handler"]},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"template":"ibex_room_grid_row_hsx__widget","moduleList":[]},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (1,075)
    Traveller rating
    Traveller type
    Time of year
    Language
    There are newer reviews for Brookside Resort
    See the most recent reviews

    121 - 125 of 1,068 reviews

    Reviewed 20 March 2017

    I really wanted this place to be great, but it was lacking. We vacationed with my parents and had seperate rooms. Im normally not a super picky person, but it was cold and the door of my parents room had about a 1" gap that...More

    Review collected in partnership with this hotel
    Thank ericaD8796PO
    Response from 463_Manager, General Manager at Brookside ResortResponded 23 May 2017

    We are so sorry to hear that your stay was a disappointment. We are working on fixing several of the items you have mentioned. The new management company took over 4 years ago since then we have ongoing renovations including a $70,000 modernization of the...More

    Reviewed 20 March 2017

    Only 5 minutes from downtown, 10 minutes from the Great Smoky Mountain National Park. Rooms were very large, with a great view of a creek behind the building. Price was extremely reasonable. Although the property is a bit dated, it looks like they were in...More

    Review collected in partnership with this hotel
    1  Thank bas14b
    Response from 463_Manager, General Manager at Brookside ResortResponded 23 May 2017

    Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciates your compliments. Thank you so much. We are excited about our ongoing renovations including a $70,000 modernization of the elevator in the 4-story Clingman Building as well as having remodeled...More

    Reviewed 18 March 2017

    Here's a LIST of isuues: I had to fix broken furniture, no clock in room, no housekeeping for three days, rude front clerk, unable to even print a boarding pass, no ice, "free brrakfast" was always tge same and VERY limited, room keys kept failing,...More

    1  Thank G Emery H
    Response from 463_Manager, General Manager at Brookside ResortResponded 23 May 2017

    We are so sorry to hear that your stay was a disappointment. We are working hard to improve most of the issues that you have mentioned. The front desk is now under new management and housekeeping as well. The new management company took over 4...More

    Reviewed 17 March 2017

    Location is fantastic, the room was beside the river, with a fireplace, very spacious and walking distance to downtown. When we came into the room one bed was undone, the trash can was still full, no shower curtain and we had problem with the tv....More

    Review collected in partnership with this hotel
    1  Thank Yan C
    Response from 463_Manager, General Manager at Brookside ResortResponded 23 May 2017

    Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciate your compliments. Thank you so much. Remember the 4th of July parade that marches right in front of Brookside starts at 12:01 am and fireworks later that day. There are...More

    Reviewed 14 March 2017

    Had stayed there for 25 years; will never go back. Front desk clerk was horrible; she could care less about helping guests. Charged $ for wood in wood-burning fireplace unit. Could not give me a receipt upon checkout. When reservation was made, I asked for...More

    Review collected in partnership with this hotel
    1  Thank frchaney
    Response from 463_Manager, General Manager at Brookside ResortResponded 23 May 2017

    We are so sorry to hear that your stay was a disappointment. The new management company took over 4 years ago since then we have ongoing renovations including a $70,000 modernization of the elevator in the 4-story Clingman Building as well as having remodeled over...More

    Crossroads Inn and Suites
    451 reviews
    #29 of 78 hotels in Gatlinburg
     
    Quality Inn & Suites Gatlinburg
    687 reviews
    #15 of 78 hotels in Gatlinburg
     
    Econo Lodge Inn & Suites on the River
    241 reviews
    #13 of 78 hotels in Gatlinburg
     
    Mountain House Motor Inn Downtown
    313 reviews
    #28 of 78 hotels in Gatlinburg
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Breakfast included
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$72 - US$193 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 98
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Cheap Tickets, TripOnline SA, Hotwire, Cancelon and getaroom.com so you can book your Brookside Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • Brookside Hotel Gatlinburg ,
    • Brookside Motel Gatlinburg ,
    • Brookside Resort Gatlinburg
    Add Photo Photos
    Traveller (353)
    Room & Suite (281)
    Pool & Beach (37)
    Dining (1)
    Hotel & Grounds (249)
    Bathroom (20)
    Business Centre & Event Rooms (5)
    Family and Play Areas (2)
    Nearby
    Zoders Inn & Suites
    1,247 reviews
    .49 km away
     
    Sleep Inn & Suites
    475 reviews
    .23 km away
     
    Red Carpet Inn of Gatlinburg
    51 reviews
    .17 km away
     
    Country Town N' Suites
    156 reviews
    .19 km away
     
    Nearby Restaurants
    Parton's Deli
    273 reviews
    .63 km away
    Flapjack's Pancake Cabin
    443 reviews
    .13 km away
    Alamo Steakhouse & Saloon
    2,120 reviews
    .69 km away
    Smoky Mountain Trout House
    622 reviews
    .65 km away
    Nearby Attractions
    Doc Collier Moonshine Distillery
    547 reviews
    .70 km away
    Gatlinburg Mountain Coaster
    856 reviews
    .64 km away
    Salt and Pepper Shaker Museum
    365 reviews
    .14 km away
    Historic Ogle Log Cabin
    207 reviews
    .64 km away
    Ask a question
    Questions & Answers
    ED30705
    26 June 2017|
    Answer Show all 2 answers
    Response from Christine A | Reviewed this property |
    I'm pretty sure they do!
    0
    Votes
    paintnut87
    26 March 2017|
    Answer Show all 2 answers
    Response from G Emery H | Reviewed this property |
    Not on regular rooms. Unaware if available in "special" rooms
    0
    Votes
    William E
    24 March 2017|
    Answer Show all 2 answers
    Response from Dawn E | Reviewed this property |
    They also ave a map at the front desk that you can carry with you for the entire town. Have fun!
    1
    Vote
    Room Tips
    "King bed room"
    Read review
    "It was clean the bath room was outdated but they are in the process of taking care of that. I will go..."
    Read review
    "Good luck with that one."
    Read review
    "Need to Really IMPROVE wifi connection!!"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing