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Brookside Resort

Traveller (432)
Room & Suite (315)
Pool & Beach (38)
Overview
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463 E Parkway, Gatlinburg, TN 37738-4904 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
Additional information
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Offers from Brookside Resort
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Rooms
2 Dec3 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,293)
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1,286 results
Traveller rating
367
368
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LanguageEnglish
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367
368
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Show reviews that mention
All reviews wood burning fireplace babbling brook balcony overlooking the river biscuits and gravy room was spacious trolley stop an older hotel free breakfast nice pool close to downtown hot tub pigeon forge stream kitchenette mountains bear
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1 - 5 of 1,286 reviews
Reviewed 4 days ago

My family of six had a great visit to Gatlinburg and spent three nights here. We enjoyed the flowing stream outside of our room balcony and kept the door open often to enjoy the sound. We enjoyed a crackling fireplace in our room and got...More

Thank 491russellp
Response from BrooksideResort1, Hotel Manger at Brookside ResortResponded yesterday

Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you. We take real pride in our hotel, and I apologize if we let you down in anyway. We want you to...More

Reviewed 1 week ago

This hotel/motel is on the "back road" in Gatlinburg. Across the creek from downtown. A short walk has you on main streets hustle and bustle. Large rooms with a fireplace with a balcony overlooking the brook.More

Thank barbara m
Response from BrooksideResort1, Hotel Manager at Brookside ResortResponded 6 days ago

Dear Valued Guest, Thanks for staying at the Brookside Resort Gatlinburg and expressing your satisfaction through the review. We cherish your long-term patronage and it’s our privilege to have clients like you. It is a pleasure to serve guests like you and your comments shall...More

Reviewed 1 week ago

We stayed at Brookside several years ago and enjoyed the sound of the brook and rushing water outside on the balcony. So we came back to enjoy a happy memory. The room was the biggest one we have ever stayed in and the towels and...More

Thank VAPeggy
Response from BrooksideResort1, Hotel Manager at Brookside ResortResponded 1 week ago

Dear Guest, Greetings from the Brookside Resort. We are really glad to hear that you have enjoyed your time with us so much. As we emphasize on personal service and individual guest approach, we are happy to see you highlighting your good stay as well...More

Reviewed 2 weeks ago

This place is trash all the drug users worked the and the owner Denise paid some off to move away from the property. Hotel inpossibele was there and they have not changed anything. Also she lost her catering company. Denise just don't careMore

1  Thank JeffA1764
Response from BrooksideResort1, Hotel Manager at Brookside ResortResponded 1 week ago

Dear Valued Guest, Greetings from the Brookside Resort. We are very much concerned with your feedback. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything...More

Reviewed 2 weeks ago via mobile

Has a small Brook outside almost every room. You can enjoy your coffee outside while visiting nature. Most, if not all, tons have a wood burning fire place. It's not needed for temperature control but only adds to the charm of this place. Again most,...More

Thank david_electrician
Response from BrooksideResort1, Hotel Manager at Brookside ResortResponded 2 weeks ago

Dear Guest, Greetings from the Brookside Resort. Thank you so much for the candid review of our hotel. I am pleased to hear you enjoyed your stay with us. I will also share your feedback with our team and make the necessary changes to the...More

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About
Description
We are City Close but Country Quiet. Brookside Resort is just 3 blocks from downtown Gatlinburg, 4/10 mile up on 321 at Light 3. When you're on the property, it feels like you're in the country yet a short walk to More downtown. The Gatlinburg Trolley stops in front of the office. Most of our large rooms have private streamside balconies and wonderful amenities. Season after season, you will love coming back to Brookside Resort. We take great pride in Brookside Resort and in providing outstanding customer service. We offer a wide range of amenities right here on the grounds. Brookside has a basketball court, Shuffleboard, a sun deck, BBQ Grills, 2 outdoor pools, a "River Walk" path along the river. Brookside provides a free hot continental breakfast offering the traditional Southern "Biscuits & Gravy", "Teddy Bear" waffles, hot oatmeal with brown sugar & raisins, a variety of cold cereals, pastries, orange juice, milk and coffee are available. Brookside Resort was built in 1931, 3 years before the Great Smoky Mountains National Park was declared and was once considered one of Gatlinburg's premier hotels. Brookside Resort over the years, has been through many transitions. The new management of Brookside Resort has spent hundreds of thousands of dollars to bring back the exterior charm of Brookside Resort and now are facing the interior renovations with gusto and dedication. The towers now have 39" LED televisions, radio/alarms with phone docks, new carpeting and tiled foyers, Wi-Fi throughout the property, in-room safes, new linens, and many have remodeled bathrooms with much more to come. The staff at Brookside welcomes you to Gatlinburg!! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Banquet Room
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Room types
Suites, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
98
Price range
US$66 - US$191 (Based on Average Rates for a Standard Room)
Also Known As
Brookside Hotel Gatlinburg
,
Brookside Motel Gatlinburg
,
Brookside Resort Gatlinburg
Location
United States > Tennessee > Sevier County > Gatlinburg
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
98
Price range
US$66 - US$191 (Based on Average Rates for a Standard Room)
Also Known As
Brookside Hotel Gatlinburg
,
Brookside Motel Gatlinburg
,
Brookside Resort Gatlinburg
Location
United States > Tennessee > Sevier County > Gatlinburg
Photos
Traveller (432)
Room & Suite (315)
Pool & Beach (38)
Dining (1)
Amenities (34)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
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Questions & Answers
Ask a question
martinez8118
14 November 2018|
AnswerShow all 6 answers
Response from Kim L | Reviewed this property |
I don't know
0
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Ana A
13 June 2018|
AnswerShow all 3 answers
Response from jt8688 | Reviewed this property |
Trip advisor will not let you down. Check there for rooms and ratings
0
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Gina J
11 March 2018|
AnswerShow all 3 answers
Response from parendoalicia | Reviewed this property |
You can walk it, though it's a little hike uphill on the way back. I waited for a trolley for over an hour, never got one. But, I did walk it several times.
0
Votes
Room Tips
"Third floor in center building down the hall from the elevators."
491russellp
4 days ago
Read review
"Ask for a room with a balcony and listen to the brook."
VAPeggy
1 week ago
Read review
"Get the building with windows that open. Listening to the creek in the evenings was great."
830kittyd
3 weeks ago
Read review
"Decor was not up to date.furniture was outdated. Mattress was awful. Had patio furniture inside. Only 1..."
mpatte195895
3 weeks ago
Read review
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