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The room was clean and we always had fresh towels. The staff was very friendly and helpful. You are just off the main road in down town so walking distance to everything is perfect. The fire place in the lobby is a must.
First time visiting Gatlinburg, we loved the hotel! Rooms have good size, very clean, the staff is amazing they go the extra mile to make you as comfortable as posible, great location very close to the Main Street, and between two very good and affordable...More
The hotel is situated near the center of Gatlinburg (few minutes walk)
The room has a cozy chair/sofa which you can share
Fridge / microwave and coffee/teamaker in room
When you turn on the gas fire, the 'egg timer' makes an annoying ticking...More
Response from Lynn E, Manager at Courtyard GatlinburgResponded 1 week ago
Thanks for staying with us..and the comments and feedback. I am sorry the hotel didn't meet your expectations during your stay. We take great pride in our hotel and service, and are always looking for ways to improve. We greatly appreciate your comments, and will...More
Came to Gatlinburg to celebrate New Years Eve. We were lucky enough to get a room with a balcony on the side of the hotel that faced downtown. The weather was a bit cold so we ended up watching the ball drop and fireworks from...More
Nice facility nestled in the heart of Gatlinburg TN. Close to anything in Gatlinburg. Staff was great and accommodating such a large group. We sat around the fire place in the lobby and rang in 2018 on a very frigid night!