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Courtyard Gatlinburg

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Traveller (279)
Room & Suite (157)
Pool & Beach (28)
Overview
  • Excellent72%
  • Very good21%
  • Average3%
  • Poor2%
  • Terrible2%
Travellers talk about
“fire pit”(57 reviews)
“starbucks coffee”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (445)
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441 results
Traveller rating
311
93
16
11
10
Traveller type
Time of year
LanguageEnglish
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311
93
16
11
10
Show reviews that mention
All reviewsfire pitstarbucks coffeecourtyard marriottthe main stripconvention centerbeautiful hotelhot tubspace needlerooms are spaciouslobby areawithin walking distancebedroom suitei highly recommend this hotelexcellent locationvisiting gatlinburgwould definitely stay here againperfect stay
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1 - 5 of 441 reviews
Reviewed yesterday via mobile

I stayed the night before and the night after a four day backpacking trip and this hotel was nothing but helpful and welcoming! They allowed early check in both days and happily guided me to a delicious restaurant for dinner. The common areas and rooms...More

Thank Amy G
Reviewed 2 days ago via mobile

We have been out over 4 hrs and have come back to a room that was not touched by room service. We are Marriott members(25+ years) and have never had this happen. We paid a weekend night for +$84 more than tonight, and this is...More

2  Thank skyline60
Response from JC C, Guest Relations Manager at Courtyard GatlinburgResponded yesterday

Dear skyline60, We recognize your time is valuable and appreciate the feedback you have provided on TripAdvisor. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at Courtyard Gatlinburg Downtown, I sincerely...More

Reviewed 6 days ago

the hotel itself was nice had cozy seating outside with rocking chairs and fire place. the room was very clean and had comfy beds. the only problem we had with this place was the staff wasn't friendly at all. t

Thank marycmacdonald
Reviewed 2 weeks ago via mobile

The room was beautiful and the property was excellent. Everyone there was friendly. My only complaint was the ants all over the seats around the patio. I wanted to relax by the fire pit but it was impossible. The cushions were covered. eek!

Thank SamIam03
Response from Lynn E, Manager at Courtyard GatlinburgResponded 1 week ago

Thanks for the comments and feedback from your recent stay with us. We really appreciate you.

Reviewed 2 weeks ago via mobile

We stayed here for an anniversary trip and had no complaints about the hotel! We got there two hours before check in and they had our room ready. The room itself was beautiful and had smart TVs so we could watch Netflix! Also it was...More

1  Thank bvett820
Response from Lynn E, Manager at Courtyard GatlinburgResponded 2 weeks ago

Thanks for staying with us on your special trip. We appreciate the comments and feedback. See you the next time you come to town.

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Non-Smoking Hotel
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$131 - US$339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Trendy Hotel in Gatlinburg
#7 Business Hotel in Gatlinburg
#8 Centrally Located Hotel in Gatlinburg
#10 Mountain View Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$131 - US$339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Trendy Hotel in Gatlinburg
#7 Business Hotel in Gatlinburg
#8 Centrally Located Hotel in Gatlinburg
#10 Mountain View Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (279)
Room & Suite (157)
Pool & Beach (28)
Dining (17)
Business Centre & Event Rooms (13)
Amenities (13)
Questions & Answers
Ask a question
Mary Beth T
23 May 2018|
AnswerShow all 2 answers
Response from Lindsey N | Property representative |
It does get very busy in the area. The 3rd of July is actually our busiest day, because Gatlinburg hosts a midnight parade to ring in Independence day.
0
Votes
patriciawX3027AB
24 February 2018|
AnswerShow all 8 answers
Response from Diane W | Reviewed this property |
No, but next door is a cute store with a restaurant. We had a great breakfast there. Not expensive at all. The Courtyard had complimentary coffee.
0
Votes
patriciawX3027AB
24 February 2018|
AnswerShow all 5 answers
Response from RC05372 | Reviewed this property |
No but they do have restaurants nearby that are reasonable for breakfast.
0
Votes
Room Tips
"the elevators have a lot of activity, the third floor gives a good view of the city"
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"Choose a room higher up so you can sit on the private balcony and it be a little more private than if you..."
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"The top floor rooms with balconies are very cool!"
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"Looks for rooms facing downtown Gatlinburg for best view"
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