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Crossroads Inn and Suites

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426 Reviews from our TripAdvisor Community

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Showing 416: English reviews
Lancaster, Ohio
Reviewed 26 April 2016

This is a great place to stay! Close to downtown so everything is within walking distance. The beds were unbelievably comfortable. The only downside was breakfast started at 7:30 am and we were already up and gone by then so we didn't get to eat.

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1Thank Robecca D
Reviewed 21 April 2016 via mobile

We stay here for our 25th anniversary. We stayed in the King suite. Really nice with a big garden tub. 2 bathrooms. One king bed. Price was great and walking distance to the Main Street. We will definitely stay here again. Parking can be a little tight if the parking lot is full.

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2Thank Ericdjr
Columbus, Ohio
Reviewed 18 April 2016 via mobile

Great location, within walking distance of town. Nice outdoor pool, clean rooms with refrigerator and microwave. Also nice, simple free breakfast. Hotel staff were very friendly and gave information about the trolley system. They let us check in early on one room and offered to call when other was ready.

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3Thank TKM32250
Reviewed 16 April 2016 via mobile

Recently stayed one night and found this place to be very friendly. Staff was helpful and professional. Breakfast was good and motel is in a good location. Will definitely stay at this location on our next visit. Give it a four stars for quality and cleanliness.

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1Thank Kyle P
Benton, Kentucky
Reviewed 13 April 2016

Wife and I traveled to Gatlinburg in April 2016 for a quick get-a-way without the kids :) Stayed 3 nights at Crossroads Inn and Suites. Very nice and helpful front desk staff. Room was clean and well appointed. Booked a king room with fireplace. Was disappointed to find the gas fireplace had been turned off for the season. Didn't make...

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1Thank Brian H
Jonesboro, Georgia
Reviewed 11 April 2016

Great location and the room was great. Love the loft bedroom. Will stay again soon. Like the location so close to all that we never moved the car till time to leave. Will stay next time when the weather I warmer so we can use the pool.

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1Thank cindy p
Lockport, Illinois
Reviewed 9 April 2016

this was my 2nd visit and it was a great as the frist time we were here rooms are clean and comfortable staff is great front desk people were there to help contenial breakfast was what was expected beds gave u a good night sleep

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1Thank cschunem
Reviewed 8 April 2016 via mobile

My family and I came to Gatlinburg for a weekend trip. Found this hotel while we were driving. The front desk was friendly and welcoming. The room and bathroom were clean. The heat worked really well. My family and I were very satisified with our stay.

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2Thank christie j
Gainesville, Florida
Reviewed 3 April 2016

The location is probably the best feature. The hotel is located on the north east end of Gatlinburg so it is a 3/4-1 mile walk to the southwest end of town if you choose to see everything the main street has to offer. There are plenty of shops and restaurants on both ends. The hotel was clean and the rooms...

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2Thank Thomas B
Macedonia, Ohio
Reviewed 3 April 2016

Our room was next to the elevator so as expected, it was a bit noisy. The free breakfast was pretty good. They had biscuits and gravy, cinnamon rolls, doughnut balls, sausage, eggs, waffle and pancake and waffle makers, coffee, apple juice, and orange juice. The staff were all helpful and polite. We had one "large" towels, which wasn't so large,...

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Thank Joey0816

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Ogle family invites you to enjoy your next family vacation in the Smokies with us where you will enjoy comfort, convenience and affordability in Gatlinburg lodging. You will be only one mile from the entrance to The Great Smoky Mountains National Park and our convenient parkway location is just a short walk away from the best attractions and restaurants in Gatlinburg. ... more   less 

Additional Information about Crossroads Inn and Suites

Address: 440 Parkway, Gatlinburg, TN 37738-3008 (Formerly Best Western)
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: €70 - €136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Crossroads Inn and Suites 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Best Western Crossroads Hotel Gatlinburg
Best Western Crossroads Inn Gatlinburg
Best Western Gatlinburg
Gatlinburg Best Western
Hotel Style:
#27 Family Hotel in Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Crossroads Inn and Suites staff and other travellers.
12 questions
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Questions? Get answers from Crossroads Inn and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ground floor rooms offer quick and easy loading and departure.”
 of 5 bubbles 106DonF, 1 Nov 2016 | Read review
“Pay a little more for one of the jacuzzi rooms! It is worth it!”
 of 5 bubbles 885michaelr885, 8 Oct 2016 | Read review
“Clean Rooms Nothing Fancy”
 of 5 bubbles , 9 Aug 2016 | Read review
“Very quiet room!!”
 of 5 bubbles 638TinaH, 27 Jun 2016 | Read review
“We stayed on the third floor and it has an awesome view and a fireplace in the room :)”
 of 5 bubbles sochale, 21 Jun 2016 | Read review
5 of 5
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