We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
5/2/2018 6/2/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Crossroads Inn and Suites

    440 Parkway, Gatlinburg, TN 37738-3008
    Save
    Lowest prices for your stay
    5/2/2018 6/2/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    US$71
    US$69
    SAVE US$2
    US$71
    US$69
    Traveller (59)
    Room & Suite (191)
    Pool & Beach (19)
    Overview
    • Excellent28%
    • Very good41%
    • Average18%
    • Poor7%
    • Terrible6%
    Travellers talk about
    “room was clean” (36 reviews)
    “two sinks” (9 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Laundry Service
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
    Rooms
    5 Feb6 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$69.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Gatlinburg hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "23a759c4c8ea42c4b782f571cf3597f5", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":73990,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[53892632],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":2,"year":2018},"checkout":{"day":6,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":69,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"23a759c4c8ea42c4b782f571cf3597f5","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":71,"lowestMetaPrice":69,"additionalPartner":false,"highestMetaPriceDisplay":71,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":71,"lowestMetaPrice":69,"highestMetaPriceDisplay":71,"hotelName":"Crossroads Inn and Suites","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjIzYTc1OWM0YzhlYTQyYzRiNzgyZjU3MWNmMzU5N2Y1IiwiQUlLIjoiZTYwOTczM2E2NDMyNGE1NjgzN2MxMzE2MTUxYzhmMjcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "05/02/2018", "checkOut": "06/02/2018", "lowestPrice": "US$69", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79415002":"CheapTicketsEWS","109266657":"HotelsCom2IB","34381102":"Hotwire","78862566":"OrbitzEWS","33402983":"BookingCom","53892632":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (482)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 468 reviews

    Reviewed yesterday

    Amazing family owned motel. Staff was super friendly. we aboslutely loved Sarah and Bailey, very sweet girls. Rooms are perfect, we had an amazing view of the mountains and everything was in walking distance. Breakfast was awesome also. Overall we loved everything about it.

    Thank anitabwilliams939
    Reviewed 2 weeks ago

    Staff were very polite. Room was clean. The view was awesome. Still within walking distance of all attractions of downtown, but not in the middle of the hustle and bustle. We were very pleased with our stay during vacation.

    Thank Lcktsanders150
    Reviewed 4 weeks ago

    I really enjoyed this hotel we stayed at for one night during our trip to the mountains. I booked with hotels.com and requested to be put on the bottom floor and they put us on the bottom floor! I was very happy about that. The...More

    Thank United1987
    Reviewed 1 December 2017

    Stayed here for two nights in late November 2017, we were able to be upgraded to a King Suite Room which included a personal fireplace which was a great amenity. Beds were comfortable and two different window units allow for the room to be warmer...More

    Thank kseaton13
    Reviewed 17 November 2017 via mobile

    We stayed for one night while going to a show at Sweet Fannie Adams. The rooms were huge. The bathrooms have a sink inside and out of the shower area. This was nice because we had 3 women trying to get ready at the same...More

    Thank ccowart01
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Self-Serve Laundry
    • Business Centre with Internet Access
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$68 - US$153 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #23 Family Hotel in Gatlinburg
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 78
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Travelocity, Priceline, getaroom.com and Cancelon so you can book your Crossroads Inn and Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • Best Western Crossroads Hotel Gatlinburg ,
    • Best Western Crossroads Inn Gatlinburg ,
    • Best Western Gatlinburg ,
    • Gatlinburg Best Western
    Add Photo Photos
    Traveller (59)
    Room & Suite (191)
    Pool & Beach (19)
    Dining (12)
    Hotel & Grounds (100)
    Bathroom (2)
    Family and Play Areas (2)
    Nearby
    Nearby HotelsSee all 78 hotels in Gatlinburg
    Greystone Lodge On the River
    1,225 reviews
    .13 km away
    Parkview Inn
    481 reviews
    .15 km away
    Zoders Inn & Suites
    1,291 reviews
    .16 km away
    Rocky Waters Motor Inn
    303 reviews
    .35 km away
    Nearby Restaurants
    Parton's Deli
    292 reviews
    .43 km away
    Smoky Mountain Trout House
    686 reviews
    .11 km away
    LandShark Bar & Grill
    255 reviews
    .16 km away
    No Way Jose's
    3,113 reviews
    .25 km away
    Nearby Attractions
    Ripley's Aquarium of the Smokies
    11,826 reviews
    .27 km away
    Doc Collier Moonshine Distillery
    689 reviews
    .19 km away
    Great Smoky Mountains National Park
    111 reviews
    .16 km away
    Rowdy Bear Mountain Coaster
    199 reviews
    .14 km away
    Ask a question
    Questions & Answers
    Nancy C
    4 August 2017|
    AnswerShow all 3 answers
    Response from Linda R | Reviewed this property |
    No, it is not.
    0
    Votes
    SandyToes127
    25 July 2017|
    Answer
    Response from Shannon P | Reviewed this property |
    Don't know...I didn't stay in that room
    0
    Votes
    maryhedgpeth
    28 May 2017|
    AnswerShow all 4 answers
    Response from benjamin693 | Reviewed this property |
    I didn't see any
    0
    Votes
    Room Tips
    "Rooms on the 4th floor have a great view and are close to Breakfast every morning"
    Read review
    "very accessible"
    Read review
    "Rooms on the 3rd floor toward the right end of wing are next to the highway that comes down the hill behind..."
    Read review
    "Bottom row and near the left end. Like round room 120 for mountain view."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing