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Gatlinburg Falls Resort

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2,538 Reviews from our TripAdvisor Community

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Showing 2,534: English reviews
Lake Mary, Florida
Reviewed yesterday NEW

My husband and I arrived on Sunday the 27th in the late evening. Our first encounter was with a young lady from Florida named Jenna I believe. We checked in and got directions to our first cabin Dolly's Delight. The cabin was absolutely beautiful, but did not have cable or internet because the owner did not pay the bill. Apparently...

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Thank saturnmco77
Reviewed 2 days ago NEWvia mobile

I wish I had pictures to show or memories to share, but my trip was not possible due to the wildfires. Unbenounced to me, our cabin was untouched by the fires. I was unaware of the cabins condition due to lack of communication. I made efforts to communicate with the resort using various means, yet no response. I finally got...

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1Thank Allison A
Reviewed 2 days ago NEWvia mobile

Following the Fires in Gatlinburg, we enquired multiple times about the status of our cabin or need to find other options. We were told in writing, the cabin was fine & to arrive as planned. The day before we were due to arrive, a representative called today our cabin had burnt to the ground & they would move us to...

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1Thank Donna M
Reviewed 3 days ago NEWvia mobile

I have waited a few days to write this review because escaping the devastating wildfires in Gatlinburg has left me dealing with a whole array of emotions and I wanted to make sure this was a fair review. My family stayed in Evening Star. Check in went smoothly, actually we were able to get in our cabin early. We were...

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Thank Linda A
Nashville, Tennessee
Reviewed 1 week ago via mobile

Great location - close to downtown Gatlinburg. The cabin "theater" is a joke - we wanted to watch football on Thanksgiving weekend so we booked this cabin for the theater seating area. We never could get cable on the tv upstairs in theater and could not get the sound to work. We called and they fixed the sound but we...

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Thank Shelley122
Baton Rouge, Louisiana
Reviewed 1 week ago via mobile

I am not one to usually rate places but after the rude and unprofessional contact I just had with the manager, I felt compelled to do so. My husband and I are avid travelers and have stayed in Gatlinburg and Gatlinburg Falls before. Today, amidst the horrific wildfires going on near and in Gatlinburg, I called to check on a...

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7Thank BeachLoveForever2016
Murfreesboro, United States
Reviewed 1 week ago via mobile

We stayed at Gaze of Our Lives which is managed by Cabins of The Smoky Mountains. Making reservations went smoothly. Check in went smoothly. Made our way out to the cabin easily. Nice view of the mountains. On first look, the cabin appeared cute and homey and we were quite pleased with our choice in accommodations. However, we soon found...

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1Thank Debbie D
Reviewed 1 week ago

If I could give them 0 stars I would! HORRIBLE EXPERIENCE! We have been renting cabins in the area for many years. We have stayed at multiple resorts in the area and Gatlinburg Falls is the WORST experience ever. To sum it up I would have to say this is an extremely poorly managed resort. First of all, we were...

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2Thank Loisjost
Reviewed 2 weeks ago

I stayed in Ever After Cabin with my friends during fall break, the cabin is really clean and cozy with all the stuff needed for barbecue. And the hot tub in the balcony is really great!!! We stayed in this cabin for three nights and the cabin is near the smoky mountain, just 20 minutes drive.

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Thank Milly Z
Reviewed 2 weeks ago via mobile

We celebrated our 27th Anniversary with the couples in our family this year. We really had a great time. Most of us had not stayed in a cabin before and we were pleasantly surprised. Each couple had their own bedroom and bathroom, which allowed us our private space. The game room had something for everyone. I loved sitting on the...

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1Thank justjones50

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
In your room
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Parking

Additional Information about Gatlinburg Falls Resort

Address: 645 Park Vista Way, Gatlinburg, TN 37738-5396
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: €116 - €275 (Based on Average Rates for a Standard Room)
Number of rooms: 450
Also Known As:
Gatlinburg Falls Hotel Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Gatlinburg Falls Resort staff and other travellers.
51 questions
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Norfolk, Virginia

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Questions? Get answers from Gatlinburg Falls Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for cabins that say Mountain views”
 of 5 bubbles j0ann2016, 28 Oct 2016 | Read review
“short drive to Pigeon Forge attractions, beds uncomfortable, could have been cleaner”
 of 5 bubbles jjcraftmccoy, 26 Oct 2016 | Read review
“If you go here chose a house at the bottom of the hill and you will have unobstructed views”
 of 5 bubbles nativechicagoan2, 21 Oct 2016 | Read review
“Can't lose with tomorrow's memories, but sort by view and look at all the provided pictures.”
 of 5 bubbles CarolH139, 20 Oct 2016 | Read review
“Best views”
 of 5 bubbles errettrouch, 17 Oct 2016 | Read review
5 of 5