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    Greystone Lodge On the River

    559 Parkway, Gatlinburg, TN 37738-3201
    Hotel website
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    6/8/2017 7/8/2017
    Our online travel partners don't provide prices for this accommodation, but we can search other options in GatlinburgSee available hotels in Gatlinburg
    Traveller (202)
    Room & Suite (65)
    Pool & Beach (4)
    Econo Lodge Inn & Suites on the River
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    Hilton Garden Inn Gatlinburg Downtown
    1,845 reviews
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    Econo Lodge Inn & Suites
    565 reviews
    #21 of 78 hotels in Gatlinburg
     
    Overview
    • Excellent49%
    • Very good31%
    • Average12%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “donut holes” (31 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Accessible rooms
    Business Centre
    Laundry Service
    Self-Serve Laundry
    Private Balcony
    All hotel details
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    Econo Lodge Inn & Suites on the River
    244 reviews
    #14 of 78 hotels in Gatlinburg
     
    The Summit of Gatlinburg
    177 reviews
    #44 of 78 hotels in Gatlinburg
     
    Hilton Garden Inn Gatlinburg Downtown
    1,845 reviews
    #4 of 78 hotels in Gatlinburg
     
    Econo Lodge Inn & Suites
    565 reviews
    #21 of 78 hotels in Gatlinburg
     
    Write a Review
    Reviews (1,063)
    Traveller rating
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    There are newer reviews for Greystone Lodge On the River
    See the most recent reviews

    21 - 25 of 1,063 reviews

    Reviewed 3 weeks ago via mobile

    The hotel is located on the hill trolley does not stop in front of the hotel the hot tub is just hot water no bubbles they are also smoke Nazis my husband and I had a handicap room that needed some serious updating from the...More

    Thank Denise G
    Response from Jackie S, Guest Relations Manager at Greystone Lodge On the RiverResponded 3 weeks ago

    Not sure what hotel you are referring too, but this is not the Greystone Lodge on the River. The trolley stops at our front entrance and we do not have jacuzzi tubs in the room. So sorry for your unpleasant stay, but this is not...More

    Reviewed 3 weeks ago

    Best place to stay in Gatlingburg. Clean, comfortable, within walking distance of shops and attractions. Have stayed many other places in area but have found this to be the best one. Will stay there next trip.More

    Thank jett8020
    Response from Jackie S, Guest Relations Manager at Greystone Lodge On the RiverResponded 3 weeks ago

    Thank you for your kind words and for staying with us. And so honored that you would give us a 5 star review! We thank you for your loyalty and look forward to severing you again and again. Come back and see us soon. Thank...More

    Reviewed 3 weeks ago via mobile

    We enjoyed our trip. We thought the room was clean and the staff was friendly. There was construction going outside our river view, but that's not their fault. We have stayed here before this trip and we will stay again. We like the location.

    Thank thcase
    Response from Jackie S, Guest Relations Manager at Greystone Lodge On the RiverResponded 3 weeks ago

    Thank you for your loyalty and for kind notes. We very much appreciate your business and look forward to serving you again and again! Best, Greystone Lodge on the River

    Reviewed 4 weeks ago via mobile

    We viewed a construction site even with a balcony view. Location was only ok. Hallways to rooms was depressing! Rooms were ok. Bathrooms were large and nice. Wildlife was fun to watch. Only stayed 1 night of the 3 nights I had booked. Was ready...More

    Thank Christie E
    Response from Jackie S, Guest Relations Manager at Greystone Lodge On the RiverResponded 3 weeks ago

    Thank you for your review. We are very sorry you were unhappy with your stay. If we had known you were unhappy with your room we would have gladly moved you to another location, wish we would have been able to assist you to make...More

    Reviewed 4 weeks ago

    The hotel had a great location beside the aquarium and the trolley right outside the main entrance. Our room was clean and updated, the staff was nice, and the pool never got to crowded when we went swimming.More

    Thank austinc364
    Response from Jackie S, Guest Relations Manager at Greystone Lodge On the RiverResponded 4 weeks ago

    Thank you for your stay at the Greystone Lodge on the River. We appreciate you taking the time to share your thoughts on your stay and we sincerely appreciate your business. We look forward to serving you again and again! Best, the Greystone Lodge on...More

    Econo Lodge Inn & Suites on the River
    244 reviews
    #14 of 78 hotels in Gatlinburg
     
    The Summit of Gatlinburg
    177 reviews
    #44 of 78 hotels in Gatlinburg
     
    Hilton Garden Inn Gatlinburg Downtown
    1,845 reviews
    #4 of 78 hotels in Gatlinburg
     
    Econo Lodge Inn & Suites
    565 reviews
    #21 of 78 hotels in Gatlinburg
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$45 - US$119 (Based on Average Rates for a Standard Room)
    • Hotel Style
    • #3 Best Value Hotel in Gatlinburg
    • #9 Family Hotel in Gatlinburg
    • #15 Romantic Hotel in Gatlinburg
    • Room types
    • Accessible rooms ,
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 257
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • Greystone Lodge At The Aquarium Hotel Gatlinburg ,
    • Greystone Hotel Gatlinburg ,
    • Greystone Hotel At The Aquarium
    Add Photo Photos
    Traveller (202)
    Room & Suite (65)
    Pool & Beach (4)
    Dining (3)
    Hotel & Grounds (134)
    Bathroom (7)
    Business Centre & Event Rooms (1)
    Nearby
    The Summit of Gatlinburg
    177 reviews
    4.37 km away
     
    Hilton Garden Inn Gatlinburg Downtown
    1,845 reviews
    1.02 km away
     
    Econo Lodge Inn & Suites on the River
    244 reviews
    1.19 km away
     
    Econo Lodge Inn & Suites
    565 reviews
    .76 km away
     
    Nearby Restaurants
    New Orleans Sandwich Company
    361 reviews
    .34 km away
    Smoky Mountain Trout House
    623 reviews
    .15 km away
    No Way Jose's
    2,859 reviews
    .20 km away
    Atrium Pancakes
    364 reviews
    .10 km away
    Nearby Attractions
    Ripley's Aquarium of the Smokies
    11,027 reviews
    .18 km away
    Doc Collier Moonshine Distillery
    547 reviews
    .20 km away
    Historic Ogle Log Cabin
    207 reviews
    .22 km away
    Rowdy Bear Mountain Coaster
    25 reviews
    .18 km away
    Ask a question
    Questions & Answers
    nojo2017
    22 April 2017|
    Answer Show all 5 answers
    Response from Jackie S | Property representative |
    Hello - 232 is on the water and is a king. It is the only regular king on river. Thank you.
    0
    Votes
    Mountainlovergal
    5 April 2017|
    Answer
    Response from Jackie S | Property representative |
    The hotel does sell Ripley's Aquarium tickets at the front desk for $1.00 off the full price. Thank you
    1
    Vote
    bdearmond59
    17 October 2016|
    Answer Show all 7 answers
    Response from Jackie S | Property representative |
    The entire property is non smoking. No smoking on balconies.
    1
    Vote
    Room Tips
    "We stayed on the 4th floor and loved it. We parked right at our room and had a great view."
    Read review
    "There is no elevator in the 2nd building.If you get a creek view room there is alot of construction on the..."
    Read review
    "Many rooms have totally different setups, so look at the pictures online before you choose. Ours was exactly..."
    Read review
    "we always get the rooms on the aquarium side , but I feel any room you get is good some like the river view..."
    Read review
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