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Greystone Lodge On the River

1,225 reviews
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Traveller (245)
Room & Suite (72)
Pool & Beach (4)
Overview
  • Excellent50%
  • Very good30%
  • Average12%
  • Poor4%
  • Terrible4%
Travellers talk about
“trolley station”(31 reviews)
“donut holes”(33 reviews)
“parking garage”(76 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
All hotel details
Offers from Greystone Lodge On the River
Special Deal: Free breakfast with your stay
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Reviews (1,225)Write a Review
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LanguageEnglish
603
368
148
53
53
Show reviews that mention
All reviewstrolley stationdonut holesparking garageripley's aquariumbiscuits and gravywithin walking distancefree breakfastfamily suitethe cottagesfresh fruitfirst floora great place to stayvery nice hotelclean roomsthe breakfast areabunk bedsprivate balcony
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1 - 5 of 1,225 reviews
Reviewed 1 week ago

We visit Gatlinburg once or twice a year, so for our December visit, we wanted to try a new hotel and chose Greystone mainly because of it's location. Check in was easy enough, but when we got to the "non smoking" room, the smell of...More

Thank hlauburn
Response from Jackie S, Guest Relations Manager at Greystone Lodge On the RiverResponded 2 days ago

Thank you for sharing your notes. We sincerely apologize for any inconvenience this may have caused you. We do have a 100% no smoking policy, but some do not follow the rules and we do our very best to do deep cleaning to try to...More

Reviewed 1 week ago via mobile

We stayed on floor 2. We could literally hear the whole conversation from either room on each side of us. Paper thin walls. Had to endure this for 3 nights. Usually until about 1:00 or 2:00 in the morning.

Thank Alderaanman
Reviewed 2 weeks ago

Nice clean hotel as well as friendly staff. Being an older Hotel it was nice and recently updated. Comfortable beds! Close to everything! We parked our car and spent the entire day walking the strip. Later in the evening we walked down the street a...More

Thank Jerry P
Reviewed 2 weeks ago

The room we were in was not in the main hotel. We were up the road - in a single floor wing that was called the 5th floor. This was not the location I thought we would be housed in? Walking down the very steep...More

Thank Christmas707
Reviewed 2 weeks ago via mobile

My husband and I have been guests three times now. We love the convenient location. We park and walk the entirety of Gatlinburg. The family suite is great for families. Our family stayed in one for our first visit. It wss a great set up!...More

Thank Kim W
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$45 - US$119 (Based on Average Rates for a Standard Room)
Hotel Style
#4 Best Value Hotel in Gatlinburg
#15 Romantic Hotel in Gatlinburg
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$45 - US$119 (Based on Average Rates for a Standard Room)
Hotel Style
#4 Best Value Hotel in Gatlinburg
#15 Romantic Hotel in Gatlinburg
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (245)
Room & Suite (72)
Pool & Beach (4)
Dining (3)
Hotel & Grounds (169)
Bathroom (8)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Braides P
12 October 2017|
Answer
Response from Max G | Reviewed this property |
No....sorry no pets allowed.
0
Votes
nojo2017
22 April 2017|
AnswerShow all 5 answers
Response from Jackie S | Property representative |
Hello - 232 is on the water and is a king. It is the only regular king on river. Thank you.
0
Votes
Mountainlovergal
5 April 2017|
Answer
Response from Jackie S | Property representative |
The hotel does sell Ripley's Aquarium tickets at the front desk for $1.00 off the full price. Thank you
1
Vote
Room Tips
"Ask for room in buildings closer to lobby."
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"Ask to be in the main building, otherwise you have a steep walk to downtown Gatlinburg"
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"Book early around the Holidays"
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"We have always had a river view - rooms are clean and comfortable"
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