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09/07/2017 10/07/2017
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    Greystone Lodge On the River

    559 Parkway, Gatlinburg, TN 37738-3201
    Hotel website
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (199)
          Room & Suite (62)
          Pool & Beach (4)
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          Overview
          • Excellent49%
          • Very good31%
          • Average12%
          • Poor4%
          • Terrible4%
          Travellers talk about
          “donut holes” (29 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Family Rooms
          Fitness centre
          Accessible rooms
          Business Centre
          Laundry Service
          Self-Serve Laundry
          Private Balcony
          All hotel details
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          Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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          #16 of 78 hotels in Gatlinburg
           
          Baymont Inn & Suites Gatlinburg On The River
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          Gatlinburg Inn
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          Write a Review
          Reviews (1,039)
          Traveller rating
          Traveller type
          Time of year
          Language

          1 - 5 of 1,039 reviews

          Reviewed 2 days ago

          The hotel had a great location beside the aquarium and the trolley right outside the main entrance. Our room was clean and updated, the staff was nice, and the pool never got to crowded when we went swimming.

          Thank Austin C
          Reviewed 3 days ago

          The hotel was nice, and the staff was polite, but I had some concerns that just really rubbed me the wrong way. Most importantly, when you check in, make sure you indicate you do NOT want to stay in the back building, on floor 5,...More

          2  Thank AmanthaB16
          Response from Jackie S, Guest Relations Manager at Greystone Lodge On the RiverResponded 2 days ago

          We appreciate you taking the time to share your comments. We thank you for staying with us and glad you enjoyed your vacation to Gatlinburg and the Smoky Mountains. Regarding any discounts or promotions, we do require those to be presented at check- in to...More

          Reviewed 4 days ago

          We spent one night at the Greystone Lodge on the River, during a stopover on our way from Myrtle Beach to Cincinnati. Check in was quick, we had a first floor room on the river - I was worried about noise being on the first...More

          Thank ucas0
          Response from Jackie S, Guest Relations Manager at Greystone Lodge On the RiverResponded 2 days ago

          Please accept our sincerest apology for this issue. As you can see by other guest comments, this was definitely not something that occurs at the hotel. We pride ourselves in providing the highest quality of cleanliness for our guests. If you would like to discuss...More

          Reviewed 4 days ago

          This hotel is at the edge of town and very convenient to a fabulous Mexican restaurant, the trolley, town and more. So fabulous location. Can avoid all the town traffic unlike some other hotels in town. Recommend to inquire about your room location. My room...More

          Thank newcitygirl15
          Response from Jackie S, Guest Relations Manager at Greystone Lodge On the RiverResponded 2 days ago

          Thank you for taking the time to share about your stay at the Greystone Lodge on the River and THANK YOU for your 5 star rating! We look forward to serving you again soon. Best regards, the Greystone Lodge on the River

          Reviewed 6 days ago

          This hotel is right across from the trolley depot, which makes getting around so convenient. The rooms are modern. The balcony overlooking the river is so peaceful. Breakfast offers many choices; yogurt, oatmeal, hot items, cereal and more!

          Thank Cristimae
          Response from Jackie S, Guest Relations Manager at Greystone Lodge On the RiverResponded 5 days ago

          Thank you for taking the time to share about your stay at the Greystone Lodge on the River and THANK YOU for your 5 star rating! We look forward to serving you again soon. Best regards, the Greystone Lodge on the River

          Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
          3,172 reviews
          #16 of 78 hotels in Gatlinburg
           
          Baymont Inn & Suites Gatlinburg On The River
          1,313 reviews
          #15 of 78 hotels in Gatlinburg
           
          Gatlinburg Inn
          891 reviews
          #7 of 78 hotels in Gatlinburg
           
          Quality Inn & Suites Gatlinburg
          669 reviews
          #14 of 78 hotels in Gatlinburg
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Breakfast included
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Self-Serve Laundry
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$45 - US$119 (Based on Average Rates for a Standard Room)
          • Hotel Style
          • #3 Best Value Hotel in Gatlinburg
          • #9 Family Hotel in Gatlinburg
          • #15 Romantic Hotel in Gatlinburg
          • Room types
          • Accessible rooms ,
          • Family Rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 257
          • Location
          • United States >
          • Tennessee >
          • Sevier County >
          • Gatlinburg
          • Also Known As
          • Greystone Lodge At The Aquarium Hotel Gatlinburg ,
          • Greystone Hotel Gatlinburg ,
          • Greystone Hotel At The Aquarium
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          Traveller (199)
          Room & Suite (62)
          Pool & Beach (4)
          Dining (3)
          Hotel & Grounds (134)
          Bathroom (7)
          Business Centre & Event Rooms (1)
          Nearby
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          Nearby Restaurants
          New Orleans Sandwich Company
          351 reviews
          .34 km away
          Smoky Mountain Trout House
          607 reviews
          .15 km away
          No Way Jose's
          2,791 reviews
          .20 km away
          Atrium Pancakes
          360 reviews
          .10 km away
          Nearby Attractions
          Ripley's Aquarium of the Smokies
          10,772 reviews
          .18 km away
          Doc Collier Moonshine Distillery
          526 reviews
          .20 km away
          Historic Ogle Log Cabin
          203 reviews
          .22 km away
          Freenotes Harmony Park
          8 reviews
          .26 km away
          Questions & AnswersAsk a question
          nojo2017
          Bldg.B room 232. Is it on the streamside with a king bed? I did request the streamside, but was told all king beds are facing the parking lot. But another employee told me this room is. Where is it in bldg. B?
          22 April 2017|
          Answer Show all 5 answers
          Response from Jackie S | Property representative |
          Hello - 232 is on the water and is a king. It is the only regular king on river. Thank you.
          0
          Votes
          Mountainlovergal
          Do you sell discount tickets to Ripley's? Thanks
          5 April 2017|
          Answer
          Response from Jackie S | Property representative |
          The hotel does sell Ripley's Aquarium tickets at the front desk for $1.00 off the full price. Thank you
          1
          Vote
          bdearmond59
          Does this facility have any smoking rooms?
          17 October 2016|
          Answer Show all 7 answers
          Response from Jackie S | Property representative |
          The entire property is non smoking. No smoking on balconies.
          1
          Vote
          Room Tips
          "Rooms near the lobby have access to all the amenities nearby."
          Read review
          "Make sure your room is NOT in the back building, floor 5, outside of the actual hotel."
          Read review
          "River View Rooms are quieter, check the beds when you first check in before you get settled."
          Read review
          "Bldg 5 is on top of the hill, quiet, and safe. Don't book room closest to door by parking lot."
          Read review
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